We initially considered around 50 GPS fleet tracking companies. We came up with this initial list by identifying top industry players, companies currently on the Business News Daily vendor list, companies we found on other review sites and other reputable GPS fleet tracking companies. We whittled this list of 50 down to 32 by judging each company's web experience, reporting services and support options, and determining whether the company is geared for small businesses and based in the U.S. From this list of 32, we determined 11 companies that stood out as having great service. Some of the factors we considered were the type of tracking services, safety features, overall dashboard and interface, pricing and contract structure, and whether we had reviewed the company in the past.
From this list of 11 companies, we determined six best picks based on standout features in each company. We considered contract length, software usability, installation fees and setup, minimum vehicles required, software refresh time, safety details, GPS software, and customer reviews. We also did customer service inquiries via email and live chat with each of the 11 companies. We analyzed the six finalists based on more specific criteria related to their service offerings. For example, we delved more into contract length, cancellation policies, support options and software usability. We tested customer service via phone and did software demos for companies that allowed us to. For companies that couldn't offer demos, we analyzed video overviews of their software. The six final companies endured this test and hold up as our best picks for GPS fleet tracking services.