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The Best GPS Fleet Tracking Services of 2021

By Skye Schooley,
business.com Staff
| Updated
Jan 28, 2021

Our team of experts has compared the best GPS fleet tracking services for 2021. See up-to-date comparisons, reviews and costs for the top-rated services.
Best for Small Businesses
Intuitive software
Real-time fleet updates
Open APIs
Best Asset Tracking
Exceptional asset tracking
Long life and rechargeable trackers
Live map of drivers
Best for Value
Month-to-month service
Low cost
No minimum contract
Best Safety Features
Exceptional safety features
No minimum vehicle requirement
Flexible contract lengths
Our team of experts has compared the best GPS fleet tracking services for 2021. See up-to-date comparisons, reviews and costs for the top-rated services.

Using GPS fleet tracking services, businesses can keep track of their assets, including drivers, equipment, and vehicles. The best services offer easy-to-use software; hardware that's simple to install; and valuable tracking, driver safety, and fuel performance features. We researched more than 14 solutions, scrutinizing ease of use, price and safety features before arriving at four best picks for small businesses in 2021.

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How We Decided
Our team spends weeks evaluating dozens of business solutions to identify the best options. To stay current, our research is regularly updated.
25
Considered
14
Researched
4
Selected

Compare Our Best Picks

  Samsara Azuga GPS Trackit NexTraq
Pricing Hardware/licensing fee plus recurring monthly cost. Prices are customized based on specific need One-time device cost plus recurring monthly fee. Prices are customized based on specific need $23.95 per month Prices are customized based on specific needs
Contract length 3 years 3 years Month to month 1-3 years
Vehicle minimum Three Five None None
OBD II plug-and-play Yes Yes Yes Yes
Customer support Phone, email, webchat and ticket Phone, email and webchat Free unlimited live training. Phone, email and webchat Phone, email and webchat

 

Our Reviews

Samsara: Best for Small Businesses

Samsara offers second-to-second updates on fleet vehicles.
It offers in-depth safety features and ELD compliance support.
Samsara requires a minimum of three vehicles.
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You can streamline your operations and reduce costs with Samsara's all-in-one platform for fleet management. Live, to-the-second GPS tracking shows your vehicles in real time and pairs with rich reports so you can optimize your routes, dispatch drivers at the last minute, and share accurate ETAs with customers. With integrated smart dashcams, driver safety scores, and automatic alerts for speeding, idling, and geofences, Samsara helps you protect your business and assets. Samsara is an FMCSA-approved ELD. June 2020: Samsara recently announced its release of new features to improve driver safety and fuel efficiency across fleets. The driver safety score helps identify drivers engaging in unsafe behavior, such as speeding, tailgating and distracted driving. The driver efficiency score tool monitors fuel usage and offers tips on how drivers can reduce fuel costs. An improved route performance feature offers additional route details, better route tracking and new route playback tools.
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Azuga: Best GPS Service for Asset Tracking

Azuga offers GPS fleet trackers and asset trackers.
Users get access to a host of live alerts and scheduled reports.
You'll need to sign a contract committing to Azuga for 36 months.
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Azuga is one of the few fleet tracking services we reviewed that has a stellar asset telematics offering. Azuga can provide asset monitoring, coordinate recovery, and help companies locate and service a deployed asset. Asset tracking is necessary for a variety of businesses, such as those with cranes, fuel storage tanks, forklifts, rental equipment, trailers, containers and more, where the theft of these items can have a catastrophic effect on a business's bottom line.

There are multiple options for tracking hardware, and Azuga's intuitive interface is ideal for businesses wanting to maximize efficiency while monitoring their company assets. For all these reasons, Azuga is our pick as the best solution for asset tracking.

Pricing and Contracts

Azuga charges a one-time cost for hardware, and then there is a recurring monthly fee. In addition, you will need to sign a contract with a 36-month term. For specific pricing details, you'll need to contact Azuga for a customized quote based on the tracking devices and service you need.

With each plan, regardless of whether it's for vehicle tracking or asset tracking, you will receive access to Azuga's cloud-based application that provides real-time monitoring. Azuga offers several add-on features, including enhanced vehicle data reporting, roadside assistance, scheduled maintenance reminders, electric vehicle data, FuelSaver and SpeedSafe. FuelSaver and SpeedSafe are proprietary Azuga solutions that provide additional data and context to business owners about how they can optimize efficiency with their fleet and provide enhanced analysis about driver behavior.

Features and Services

The features listed below are for Azuga's vehicle telematics and asset telematics solutions. Since the asset tracking works with the same software, many features translate as well. Some advanced features, like fuel tracking and driver safety scorecards, are geared more toward Azuga's vehicle telematics solution.

Hardware and Installation

Azuga offers OBD II port devices for its vehicle tracking solution and a long-life tracker and a rechargeable tracker for its asset-tracking solution.

The OBD II port devices are easy self-install components, while the asset tracking hardware may require additional installation. Azuga asset trackers support both powered and non-powered assets.

Driver Safety and Performance

Although we selected Azuga as the best solution for asset tracking, we wanted to touch on Azuga's driver scorecards and safety features of its vehicle telematics solution. Multiple services we assessed provide integrated driver scorecards, but Azuga is one of the few that automatically compares them for both the administrator and driver to see. This allows drivers to track their own score and work to improve or maintain it. It also provides an easy way to grade drivers and issue incentives based on performance.

In addition to driver scores, Azuga provides real-time alerts on driver safety related to harsh braking, acceleration, speeding and excessive idle time. Azuga offers add-ons that block smartphone use when a vehicle is being driven, track employee hours, and provide video-based coaching.

Vehicle Condition, Maintenance and Optimization

Azuga provides real-time data so you can schedule fleet maintenance and track repairs. Azuga's vehicle monitoring software provides full fuel-reporting features, which can help you optimize your fuel. You can also analyze routes and stretch your fuel budget further by optimizing delivery routes for greater efficiency.

Alerts and Reports 

Azuga users can access live, scheduled and custom reports. It provides safety alerts, and you can receive notifications on vehicle maintenance and driver behaviors. You can also schedule reports on fleet health and status.

Ease of Use

Azuga's software is among the best we reviewed. The easy-to-use dashboard and mobile apps help users meet compliance requirements for electronic logging devices (ELDs) and hours of service (HOS). It displays diagnostics, data and analytics, and it allows users to schedule calls and send dispatch notifications. The geofencing and mapping technology lets managers set perimeters for their fleet and view their asset locations in real time. Azuga is an ideal solution in industries like construction, pest control, utilities, electrical, plumbing, waste management, HVAC, telecom, landscaping and trucking.

Customer Support

Azuga customer support is available by phone, email and webchat. We reached out to Azuga representatives, posing as small business owners in need of asset management, and we were pleased with the level of support we got. Representatives answered our questions quickly.

Azuga isn't accredited with the Better Business Bureau, and while this isn't necessarily a reflection of the type of service you will receive from them, it is something to keep in mind. Azuga was positively rated on other telematics review sites.

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GPS Trackit: GPS Service With the Best Value

GPS Trackit is a low-cost solution with robust features.
It has no vehicle minimum or contract requirements.
Hardware installation is not included in the cost.

GPS Trackit is our choice as the GPS fleet tracking service offering the best value. It offers a variety of plug-and-play and hardwired devices, dual dash cams for video telematics, asset trackers, trailer trackers, and more. The company offers full ELD compliance, safety features and vehicle diagnostics.  Businesses can set up geofences and make informed operation decisions based on the many different reports. GPS Trackit software is easy to use, and it works on tablets and mobile phones. GPS Trackit has a 30-day, money-back guarantee and unlimited live training.

Pricing and Contracts

GPS Trackit is transparent about its pricing: For $23.95 per month, you get a plug-and-play or hardwired device. Pricing doesn't include installation, but GPS Trackit says the hardware is easy to install, with most customers installing the device themselves. There are no activation fees, contracts or minimum vehicle requirements. This flexibility is not something that is common among fleet tracking solutions.

Features and Services

Here's more about GPS Trackit's safety and performance features: 

Hardware and Installation 

GPS Trackit offers a variety of tracking hardware, like a plug-and-play OBD II device, a self-certified ELD, and two hardwired devices. It has dual dash cameras and four-channel video for video telematics, an asset tracker for asset management, and a trailer tracker. This selection of hardware is ideal for businesses that need various tracking devices.

Driver Safety and Performance

GPS Trackit records and reports driver behavior, which can help ensure driver safety, productivity and compliance. You can track speeding, idling and hard braking. The dashcam and video add-ons allow you to get video footage of your drivers and fleet.

You can view driver behavior and safety through a fuel efficiency lens, prevent idling and coach drivers on how to be more fuel efficient. GPS Trackit also offers fuel card integration, so you can closely manage fuel spending and monitor your fleet's fuel consumption.

Vehicle Condition, Maintenance and Optimization

GPS Trackit provides various reports on vehicle diagnostics such as airbags, brakes, coolant, cruise control, ignition, oil pressure and other diagnostics. You can also troubleshoot engine issues and set alerts to manage preventative maintenance.

Alerts and Reports

You can access reports on driver safety, vehicle health, temperature, speed and other vehicle diagnostics. You can also customize alerts and geofences.

Ease of Use

GPS Trackit can be accessed via desktop and mobile devices, so you can check on your fleet from anywhere. Its dashboard intuitively features maps, metrics, and all the relevant information for your fleet. It breaks down key metrics and analytics into simple graphs and dashboards so you get the most relevant insights out of your data.

Customer Support

Customers can reach GPS Trackit by phone, email and webchat. One support option that impressed us is that customers receive free unlimited live training and expert support.

When we contacted GPS Trackit representatives, posing as fleet managers, we were pleased with the level of support they provided.

GPS Trackit is accredited with the Better Business Bureau and has an A+ rating. It has garnered good reviews on other telematics review sites as well. This company has one of the strongest online reputations of any company we reviewed.

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NexTraq: GPS Service With the Best Safety Features

With NexTraq, you can track individual driver performance.
It offers strong compliance features for ELDs and DVIR.
Online customer support can be delayed at times.

With its strong compliance features, flexible contracts, and comprehensive safety offering, NexTraq is our choice as the best GPS fleet tracking service for driver and fleet safety. You can keep your fleet safe with features like driver scorecards, behavior alerts, engine diagnostics, and preventative maintenance. NexTraq offers a comprehensive Safety package as well. The company offers plug-and-play and advanced hardware – free device installation is included. No vehicle minimum is required, which means even the smallest of fleets can take advantage of this safe telematics solution. NexTraq contracts vary from one to three-years. 

Pricing and Contracts

NexTraq offers a variety of contracts, which range from one to three years. Pricing depends on how many vehicles you have, how long your contract is and which specific features you want. For example, when we inquired about GPS tracking for 20 vehicles, we were told that a one-year plan costs $80.00 upfront per unit, plus $16.96 per vehicle per month, whereas a three-year plan would cost $17.95 per vehicle per month with no upfront costs.  

NexTraq is one of the only companies we reviewed that offers an additional Safety package, which includes features like dual-facing dash cameras, driver vehicle inspection reports (DVIR) and in-cab buzzers. A three-year Safety package costs approximately $39.95 for outward-facing cameras and $42.95 for dual-facing cameras. These prices are estimates based on our criteria ‒ you will need to contact NexTraq for a precise quote based on the number of vehicles you have and what features you need.

Features and Services

In our research of NexTraq, here's what we found about its specific performance and safety features. 

Hardware and Installation

NexTraq has hardwired and plug-and-play fleet tracking devices, or you can choose from asset-tracking, trailer-tracking and heavy equipment tracking devices. The company offers to install the hardware for free, which is convenient for business owners and staff who don't have the time or expertise to install this type of hardware. Other fleet tracking solutions we considered either didn't offer free installation or charged separately for it. NexTraq tracking devices have built-in accelerometers, and they provide up-to-the-minute tracking and reporting.

Driver Safety and Performance

NexTraq provides tools to track harsh braking, acceleration and overall idling time. This can help increase your fleet's fuel efficiency and keep both your driver and community safe. You can use driver scorecards to view performance on a per-driver basis and compare performance between drivers, helping you start important conversations about staying safe on the road.

The additional Safety package includes dash cameras, a DVIR, and an in-cab buzzer that alerts drivers when they engage in poor driving behaviors (e.g., hard braking, acceleration, cornering). NexTraq also offers MobileBlock, which prohibits active drivers from device activity like texting, emailing, web browsing and gaming.

Vehicle Condition, Maintenance and Optimization

In addition to its safety tools, NexTraq provides maintenance information. You can track when each vehicle is due for maintenance, ensuring that your fleet is up to date on repairs and operating safely. You can access NexTraq Engine Diagnostics and the NexTraq Vehicle Maintenance Module for advanced insight into your fleet. With NexTraq's software, you can optimize your fleet's routes for fuel efficiency. It provides fuel cards so you can track, monitor and analyze your fuel consumption. It also allows you to see how drivers are fueling and reduce inefficiencies.

Alerts and Reports

NexTraq offers extensive alerts and reports. You have more than 30 alerts to choose from, which you can receive in real time to help improve driver safety. Alerts can be set to appear over email or text message, and they include notifications for things like speeding, idling time, destination departure or arrival, and maintenance issues.

Ease of Use

Fleet managers and drivers can easily access NexTraq and its reports on the go, via a cloud-based program or mobile app. It offers helpful features like geofencing and mapping, dispatching, and time and attendance information. It can provide compliance support if your business needs it, whether that be for ELDs, FMCSA, HoS or DVIR. NexTraq is best suited for companies in the following industries: services, transportation, food and beverage, utilities, manufacturing, government and public safety, oil, gas and mining, distribution, construction and heavy equipment, agriculture, cable and telecom, enterprise and rental fleet.

Customer Support

NexTraq offers phone, email and chat support to its customers. When we reached out to the company, their response time online took longer than we would have liked; however, their answers were thorough. Based on our experience, we recommend that you call the company if you need assistance.

NexTraq is an accredited business with the Better Business Bureau and earned an A+ rating, but its customer reviews on BBB weren't great. While this may not necessarily reflect NexTraq's overall services, it's something to be aware of.

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Pricing and Contracts

Agreements with fleet tracking companies are generally contract-based and tailored to your business's needs. Contracts run from 12 to 36 months and include a recurring monthly service fee and an upfront fee for the hardware devices. Some companies, though, rent the devices to you, which means they roll the cost of using the device into your monthly cost.

We reviewed some companies that don't operate on long-term contracts. Instead, they charge clients month to month, and you can cancel at any time. These companies provide flexibility for very small businesses and the option of short-term service for larger ones. Some companies also provide a trial period or money-back guarantee, allowing you to try the service without committing to a contract.

Buying Guide

What Is GPS Fleet Tracking?

GPS fleet tracking uses a combination of hardware and software to track company assets like trucks, equipment and drivers. The hardware can be an OBD II plug-and-play device or a hardwired device. The software is typically cloud-based and can be accessed via any computer or mobile device with an internet connection. These services are commonly used to improve driver safety, maintain fleet health and performance, increase fuel efficiency and monitor fleets and equipment in real time.

What Should You Look for in a GPS Tracking Service for Your Business?

The specific features you need in a GPS tracking service depend on several factors like what industry you're in, what type of vehicle or equipment you're tracking, how large your fleet is and what details you need to track. However, the following are universal features every business should consider when looking for a GPS tracking service:

Hardware and Installation

There are two basic types of GPS tracking hardware devices: OBD II plug-and-play or hardwired. The plug-and-play device is very popular because it can be easily inserted and removed from the OBD II port of any vehicle. This is especially useful for businesses that need to transfer the same GPS tracking device to different vehicles. Hardwired devices are more labor-intensive to install. Some services will hardwire the device for you, and some will not.

Other common tracking devices can include dual dash cameras for video telematics, asset trackers, trailer trackers and heavy equipment trackers. Another type of hardware is a driver ID reader. With these devices, drivers use a key when they operate the vehicle.

Driver Safety and Performance

One of the most useful GPS fleet tracking features is the ability to track drivers. Most systems come with the ability to track driver behavior, such as harsh driving, speeding, hard braking, acceleration, cornering, idling, fuel usage, cell phone distractions, unauthorized usage and engine on/off times. This data can be compiled to create driver scorecards so you can see who your best drivers are and who needs extra training.

Vehicle Condition and Maintenance

Maintaining the health of your fleet is imperative for reducing costs and increasing safety and performance. GPS tracking software can record the fuel level, battery voltage, odometer, coolant and engine temperature of each company vehicle.

It also provides maintenance reminders based on features like time, distance, mileage and engine hours. This is crucial for ensuring your vehicles operate at peak performance, and it is especially important if you have company trucks or vehicles that travel often or cover long distances.

Alerts and Reports

Most GPS fleet tracking software provide alerts, which inform you about driver performance and safety, the condition of your fleet, and route optimization. The frequency of these alerts can be customized based on your preferences. The data can be compiled into easy-to-read reports and used to make important business decisions that cut costs and improve fleet performance.

Although most companies claim real-time reporting, they are often actually "near real time," giving you updates every 10 to 120 seconds. Only a few companies we researched offered second-to-second reporting.

Navigation and Location

When you think of the word "GPS", you probably think of "location" – and rightfully so. An essential feature of every GPS fleet tracking software is its ability to track fleet location and navigation. Nearly every GPS tracking service we researched offers geofencing to some extent. A geofence is a predefined virtual perimeter for a real-world geographic location. If a vehicle or asset moves outside of that geofence, you get an alert. Although the extent of the geofence monitoring can vary by service, they generally record basic information like geofence arrival and departure.

Usability

Once installed and setup, most GPS tracking software is relatively easy to use. The cloud-based software often comes with an intuitive dashboard from which you can view alerts and other data. Most software has corresponding mobile applications for iOS and Android devices. Be sure to test the software before you sign a contract.

Customer Support

The level of customer support given to GPS tracking service users can vary. Most services offer free live demos and phone and email support, but some take it one step further and offer webchat support. The best GPS tracking services offer dedicated support representatives as well.

The Importance of GPS Tracking for Businesses

With GPS tracking services, you can track and improve driver performance and safety, schedule vehicle maintenance, track vehicle and asset locations, monitor and improve fuel efficiency, and optimize navigation. Monitoring your vehicles, assets and drivers can help you maintain a safe workspace and cut costs. 

GPS tracking is especially important for those with mobile fleets or high-value assets like trailers, tractors, storage containers, construction equipment or generators.

How GPS Tracking Works for a Business Fleet

GPS tracking works using a combination of tracking devices and tracking software. The hardware is installed on the truck, trailer or piece of equipment. The software is accessed via an internet-capable device and is used to track the fleet.

GPS software comes with an intuitive dashboard and mobile app that displays a wealth of information based on the specific features you want to track. For example, you can view driver safety and performance, fuel efficiency and optimization, geofences and route navigation, vehicle condition and maintenance needs, and other predetermined alerts. 

What Questions Should You Ask When Determining the Right GPS Tracking Service for Your Business?

As you search for a GPS fleet tracking solution, asking the following questions can help you find a service that's well suited for your business.

  1. Do they offer free trials or demos? Some companies offer a 30-day trial of their hardware and software. This is crucial if the company you're considering using requires you to sign a long-term contract. Even if you're dead set on one company, still take advantage of the trial period.

  2. What is their refresh time? A lot of the software, while it's described as "real-time tracking," is not technically in real time. GPS fleet tracking software may refresh anywhere from every second to every three minutes, depending on the company. Of the companies we reviewed, only a few offer real-time, second-to-second tracking. The rest offer tracking with a refresh rate ranging from 10 seconds to two minutes.     
  1. What type of hardware and software is included in the cost? Fleet tracking hardware are usually plug-and-play devices that are about the size of a deck of cards and can be inserted into your vehicles' OBD II ports. More advanced hardware includes separate pieces that link with information centers in your vehicles. The software is usually cloud-based and usable on desktops, tablets and smartphones.

Frequently Asked Questions

What Types of Businesses Can Benefit From GPS Tracking?

Any business with a mobile fleet or high-value assets can benefit from GPS fleet tracking. Although trucking companies are commonly perceived as the primary users of GPS fleet tracking, other industries can take advantage of GPS tracking for their fleets or assets as well.

If you operate a business within one of the following industries, you can most likely benefit from GPS tracking services: agriculture, cable and telecom, construction and heavy equipment, distribution, electrical, enterprise and rental fleet, food and beverage, government and public safety, HVAC, landscaping, manufacturing, mining, oil and gas, pest control, private investigations, transportation, and utilities. 

What Are the Most Common Applications of GPS Trackers for a Business Fleet?

The most common use for GPS fleet trackers is locating vehicle positions. It is important for many businesses to know exactly where their vehicles, drivers and assets are at all times. This information is used for both safety and cost efficiency. Other common applications include monitoring driver performance, fuel consumption and vehicle maintenance. The software connected to the trackers can provide insight into how vehicles are being used and what changes can be made for them to run more efficiently.  

What Are the Security Benefits of GPS Trackers for a Business Fleet?

Having GPS trackers on your business's vehicles or assets allows you to keep real-time tabs on where each vehicle and driver is, which can help prevent theft, accidents, or misuse.

Many GPS trackers come with a geofence feature, which allows you to set a specific perimeter for your fleet. If a tracked vehicle or asset leaves the geofence, you are notified. Geofencing helps you verify that your team is staying within a designated zone and not taking your vehicles or assets to unapproved or unsafe areas.

Additionally, GPS trackers will analyze fleet routes and provide recommendations for the safest and most efficient itinerary.

How Should You Compare GPS Tracking Services for Businesses?

As you evaluate services, compare companies based on the features that are most important to you. For example, if driver safety is your No. 1 concern, you want to analyze what specific safety features and alerts the service has, as well as what type of driver coaching and feedback options they have. If your primary goal is to improve fuel efficiency and vehicle condition, you want to compare features like fuel tracking, maintenance scheduling and navigation optimization.

In addition to the primary features that matter most for your business, consider the type of hardware offered, pricing (including if you will need to sign a contract and how long the contract lasts), vehicle minimums, software ease of use, and customer support.

Our Methodology

At business.com, we strive to be fair and objective during our research and review process. When reviewing GPS fleet tracking services, we began with an initial list of 25 GPS tracking companies. We came up with this list by identifying top industry players and researching other review site recommendations. We judged each company based on the features offered, the reporting that was available, as well as the level of customer support. We also determined whether the company serviced small businesses.

After this analysis, we whittled our list down to the top 14 services. We compared these top services based on features like tracking services, driver safety features, fuel performance and optimization, vehicle condition, maintenance scheduling, alerts and reports, hardware and installation, navigation optimization, and communication capabilities.

From this list of 14 companies, we determined our four best picks based on their pricing, ease of use, refresh time, hardware installation, minimum requirements, safety details and customer reviews.

Last, we analyzed the finalists based on more specific criteria. For example, we scrutinized if contracts were required (and if so, how long the contract lasted), whether a cancellation policy existed and customer support. We tested customer support over email and webchat and participated in software demos for companies that offered that option. For companies that didn't offer a demo, we analyzed video overviews of their software. The four final companies came through our series of evaluations and hold up as our best picks for the best GPS fleet tracking services of 2021.

Community Expert Insight

We reached out to business owners and fleet managers to see what GPS fleet services they used, as well as the specific GPS tracking features they found to be the most important.

Chris Spano, co-owner of Traffic Management Inc., said that for his company (which has a fleet of 800 vehicles), the GPS tracking features that matter the most are real-time tracking, trip and miles reports, 10-second GPS pinpoints, Google maps, geofencing and locations, disconnection alerts, and idle reports. However, said Spano, these features may not apply to every business owner.

"Fleets at our size care about features like idle reports, but a small fleet may only care where their trucks are," Spano told business.com. "In our case, the idle report tells us which drivers are the worst offenders so we can proactively reach out to them and reduce idling. This has made a significant difference."

Although it is important for each business to narrow their search to the features that are essential for their specific fleet, Spano added that there are some features that are always important, regardless of fleet size. These include easy installation and flexible terms. It was ease of use and payment flexibility that led Spano's team to ultimately settle on their GPS fleet tracking service.

 

Skye Schooley
Skye Schooley
business.com Staff
See Skye Schooley's Profile
Skye Schooley is an Arizona native, based in New York City. She received a business communication degree from Arizona State University and spent a few years traveling internationally, before finally settling down in the greater New York City area. She currently writes for business.com and Business News Daily, primarily contributing articles about business technology and the workplace, and reviewing categories such as remote PC access software, collection agencies, background check services, web hosting, reputation management services, cloud storage, and website design software and services.
Image Credit: vitpho / Getty Images
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