NexTraq is one of the only companies we reviewed that offers an additional Safety package, which includes features like dual-facing dash cameras, driver vehicle inspection reports (DVIR) and in-cab buzzers. A three-year Safety package costs approximately $39.95 for outward-facing cameras and $42.95 for dual-facing cameras. These prices are estimates based on our criteria ‒ you will need to contact NexTraq for a precise quote based on the number of vehicles you have and what features you need.
Features and Services
In our research of NexTraq, here's what we found about its specific performance and safety features.
Hardware and Installation
NexTraq has hardwired and plug-and-play fleet tracking devices, or you can choose from asset-tracking, trailer-tracking and heavy equipment tracking devices. The company offers to install the hardware for free, which is convenient for business owners and staff who don't have the time or expertise to install this type of hardware. Other fleet tracking solutions we considered either didn't offer free installation or charged separately for it. NexTraq tracking devices have built-in accelerometers, and they provide up-to-the-minute tracking and reporting.
Driver Safety and Performance
NexTraq provides tools to track harsh braking, acceleration and overall idling time. This can help increase your fleet's fuel efficiency and keep both your driver and community safe. You can use driver scorecards to view performance on a per-driver basis and compare performance between drivers, helping you start important conversations about staying safe on the road.
The additional Safety package includes dash cameras, a DVIR, and an in-cab buzzer that alerts drivers when they engage in poor driving behaviors (e.g., hard braking, acceleration, cornering). NexTraq also offers MobileBlock, which prohibits active drivers from device activity like texting, emailing, web browsing and gaming.
Vehicle Condition, Maintenance and Optimization
In addition to its safety tools, NexTraq provides maintenance information. You can track when each vehicle is due for maintenance, ensuring that your fleet is up to date on repairs and operating safely. You can access NexTraq Engine Diagnostics and the NexTraq Vehicle Maintenance Module for advanced insight into your fleet. With NexTraq's software, you can optimize your fleet's routes for fuel efficiency. It provides fuel cards so you can track, monitor and analyze your fuel consumption. It also allows you to see how drivers are fueling and reduce inefficiencies.
Alerts and Reports
NexTraq offers extensive alerts and reports. You have more than 30 alerts to choose from, which you can receive in real time to help improve driver safety. Alerts can be set to appear over email or text message, and they include notifications for things like speeding, idling time, destination departure or arrival, and maintenance issues.
Ease of Use
Fleet managers and drivers can easily access NexTraq and its reports on the go, via a cloud-based program or mobile app. It offers helpful features like geofencing and mapping, dispatching, and time and attendance information. It can provide compliance support if your business needs it, whether that be for ELDs, FMCSA, HoS or DVIR. NexTraq is best suited for companies in the following industries: services, transportation, food and beverage, utilities, manufacturing, government and public safety, oil, gas and mining, distribution, construction and heavy equipment, agriculture, cable and telecom, enterprise and rental fleet.
NexTraq offers phone, email and chat support to its customers. When we reached out to the company, their response time online took longer than we would have liked; however, their answers were thorough. Based on our experience, we recommend that you call the company if you need assistance.
NexTraq is an accredited business with the Better Business Bureau and earned an A+ rating, but its customer reviews on BBB weren't great. While this may not necessarily reflect NexTraq's overall services, it's something to be aware of.