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Updated Jul 18, 2024

The Best Fleet Management Services of 2024

Save on fuel costs, improve driver safety and track your fleet with GPS fleet management services from Verizon, Samsara and more.

Mark Fairlie
Written By: Mark FairlieSenior Analyst & Expert on Business Ownership
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A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity.
Best for Driver Accountability
Motive
Motive logo
  • Contact for price
  • 1-3 second refresh rate
  • 24/7 email and telephone
USALinks to Motive
Visit Site
  • Contact for price
  • 1-3 second refresh rate
  • 24/7 email and telephone
Best for Ease of Use
Azuga
  • Starts at $25 per month/vehicle
  • 2-min refresh rate (15 sec option)
  • 24/7 support (email, phone, ticket)
USALinks to Azuga
Visit Site
  • Starts at $25 per month/vehicle
  • 2-min refresh rate (15 sec option)
  • 24/7 support (email, phone, ticket)
Best for Easy Vehicle Maintenance
Teletrac Navman
  • From $25 per vehicle/month
  • 1-second data refresh rate
  • 24/7 support (email, phone, ticket)
USALinks to Teletrac Navman
Visit Site
  • From $25 per vehicle/month
  • 1-second data refresh rate
  • 24/7 support (email, phone, ticket)
Best for Home Service Businesses
Jobber
  • From $169 per month (up to 5 users)
  • Action-dependent data refresh rate
  • 11/5 support (email, phone, chat)
USALinks to Jobber
Visit Site
  • From $169 per month (up to 5 users)
  • Action-dependent data refresh rate
  • 11/5 support (email, phone, chat)
Best for Sustainability
Samsara
  • From $44 per vehicle per month
  • 1-second data refresh rate
  • 24/7 (mainly live chat and ticketing)
  • From $44 per vehicle per month
  • 1-second data refresh rate
  • 24/7 (mainly live chat and ticketing)

Table of Contents

Open row

At business.com, our team of technology experts has analyzed hundreds of tools and services designed to improve essential business operations, from POS systems to GPS fleet management services to remote PC access software, and we use these experiences to provide business owners with actionable guides and industry insights. Every playbook and explainer is infused with advice from real IT consultants, implementation experts, security specialists, software developers and more. 

Our rigorous product review process involves in-depth industry research, vendor interviews, hands-on testing and service comparisons. Each analysis — whether for a business phone system, CRM platform, call center software or website builder — is independently verified by a business.com editor to ensure our recommendations are free of bias and errors. Learn more about our editorial process.

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How We Decided

When choosing the best fleet management services, we considered the quality of both hardware (such as GPS tracking devices and dashcams) and software (fleet management dashboards). We tested each...

MoreMore

When choosing the best fleet management services, we considered the quality of both hardware (such as GPS tracking devices and dashcams) and software (fleet management dashboards). We tested each solution to see how it facilitated reduced fuel costs, encouraged driver safety and allowed fleet managers to track drivers and assets. Our ratings also took into account contact lengths, caps on fleet size, monthly pricing and the availability of free trials.

25

evaluated

14

researched

6

chosen

When choosing the best fleet management services, we considered the quality of both hardware (such as GPS tracking devices and dashcams) and software (fleet management dashboards). We tested each solution to see how it facilitated reduced fuel costs, encouraged driver safety and allowed fleet managers to track drivers and assets. Our ratings also took into account contact lengths, caps on fleet size, monthly pricing and the availability of free trials.

25

evaluated

14

researched

6

chosen

Businesses that employ a fleet of vehicles need to keep tabs on them to ensure routes are completed in a timely manner, drivers are engaging in safe behaviors, preventive maintenance is performed as needed and that their expensive vehicles are all accounted for. Advancements in GPS technology has made this easier than ever with sophisticated GPS fleet management systems designed to help businesses stay on top of their entire fleet’s whereabouts at all times. Complete with real-time alerts and notifications, fleet managers can rest assured they’re up to date on all of the above and there will be no unpleasant surprises.

The best GPS fleet management services offer easy-to-use software, hardware that’s simple to install, and valuable tracking, driver safety and fuel performance features. To help you find the best GPS fleet tracking systems for your business, we researched the top names on the market. We scrutinized each to determine their ease of use, price and safety features before arriving at our best picks for small businesses in 2024.

Verizon Connect GPS dashcam

Many GPS platform dash cams automatically record the road and the driver when they detect an incident, sending it back to a fleet manager for review. (Source: Verizon Connect)

Compare Our Best Picks

BDC Ribbon
Our Top Picks for 2024
Teletrac Navman
Samsara
Verizon Connect
Rating (Out of 10)9.39.08.38.59.09.2
Use case

Driver accountability

Ease of use

Vehicle maintenance

Home services business

Sustainability

Midsize fleets

Contract length

12 months

36 months

12 months

30-day rolling

36 months

36 months

Pricing

Custom

$25pm for GPS, $50 for GPS + basic camera, $60 for GPS plus AI camera

from $25 per month

$49 per month 1 user, $129 per month up to 5 users, $249 per month up to 15 users.

Hardware + 3 years’ service: $1,584 – $2,160 per vehicle for SMBs, customer for enterprise

from $20 pm

Free/paid trial

No

No

No

Yes

Yes

Yes

Refresh rates

1-3 seconds

30 seconds – 2 minutes (15 seconds costs extra)

Variable

Not disclosed

1 second

30 seconds

Hardware type

Plug and play

Plug and play

Plug and play, hard-wired

Plug and play

Plug and play, hard-wired

Plug and play, hard-wired

Third-party apps

150

48

25

24

Around 200

48

Review Link
Scroll Table

Our Reviews

Motive logo
  • Base Price: Customized quote
  • Top Features: Advanced driver behavior reporting, AI-powered dashcams, human-reviewed incident video review, driver training in-app, fleet analytics and reporting, intelligent routing, and fleet maintenance tools.
  • Trial Period: None
Editor's Rating: 9.3/10
Visit Site

Why Motive is Best for Driver Accountability

Driver and road safety are central to Motive. We were impressed by how the platform’s smart dash cams film both the road and the driver in-cab and start recording automatically when they detect high-risk behaviors. Unique to Motive, is that the company employs hundreds of staff who review and make notes on incident footage prior to upload to fleet managers’ dashboards. The software also scores driver safety and behavior, taking into account weather and traffic conditions to deliver fair assessments. There’s a lot more to Motive than driver safety, though. The platform offers a range of detailed reports on compliance, fuel use and vehicle maintenance. Fleet managers can also manage fuel cards via the platform, establish individual vehicle maintenance schedules and more efficiently route drivers taking into account factors like vehicle and driver HoS stipulations.

Motive driver incident video

As well as managers, drivers can see their own rating and receive video of incidents they have been involved in on the mobile app. (Source: Motive)

Motive Pricing and Services

Motive doesn’t publish its pricing on its website however our research into the platform suggests that the electronic logging device in each vehicle costs $150 and GPS tracking costs $25 per ELD per month.

There are three service plans:

  • Starter: Primarily for companies seeking basic ELD coverage.
  • Pro: Offers Wi-Fi availability and International Fuel Tax Agreement reporting.
  • Enterprise: Provides more advanced features for larger vehicle fleets.

Service contracts are for a minimum of 12 months. Motive currently does not offer a free trial, but it does offer a free system demo.

Motive Advantages

  • Driver scoring systems on other platforms don’t take into account factors like weather and traffic conditions, making assessments on Motive fairer and more reliable.
  • Motive employees review all incident footage prior to sending it to a manager’s dashboard to check that an incident was not a false positive and to provide additional details.
  • With a refresh rate of between one and three seconds, this platform provides managers with near real-time data on their drivers and vehicles.

Motive Disadvantages

  • Motive does not post pricing online, so to get a quote, you need to contact the company.
  • Other systems with driver scoring incentivize good behavior by allowing managers to award to safe drivers.
  • The company only offers plug-and-play equipment so companies that prefer hard-wired devices because of their durability and reliability will need to look for another solution.

Motive Customer Reviews

Motive scores an impressive 8.7 out of 10 on TrustRadius with 70 percent of reviewers giving it full marks. Clients seem very positive about the platform’s customizable dashboards, analytics and reporting, and e-logging. One user stated, “when you’re using Motive in your organization, it’s like having a secret weapon for your trucks.”

Check out our detailed Motive GPS Fleet Management review

  • Base Price: From $25 per month per vehicle
  • Top Features: Range of driver safety and training tools, driver rewards gamification, AI-powered dual-facing dash cams with automatic collision reports, fleet maintenance tools (including Bridgestone-powered tire pressure monitoring), growing app marketplace
  • Trial Period: Free demo only
Editor's Rating: 9/10
Visit Site

Why Azuga is Best for Ease of Use

Implementing your first or switching to a new GPS fleet management platform can be very disruptive. The two major challenges companies face are setting up a new system in the first place, which can be complex and time-consuming, and training managers and staff on how to use the system so that it delivers the promised benefits. Azuga does away with all this thanks to an installation process that takes a few minutes, an easy-to-use and highly customizable dashboard and excellent 24/7 customer support in case you do need help. Beyond that, it’s easy to see why Azuga’s users rave about the platform. We were impressed when reviewing the platform how well executed the driver safety and training is, especially the ability to be alerted of unsafe driving behaviors in real time. The vehicle management functionality on Azuga is very intuitive and responsive too with easy to review service history, maintenance scheduling, and diagnostic code alerts.

Azuga performance

Monitor comparative driver safety performance in real time with Azuga Source: Azuga

Azuga Pricing and Services

Azuga does not publish pricing on its website although, during the time we were actively reviewing the platform, the company indicated that customers could expect the following price structure:

  • GPS tracking: $25 per vehicle, per month
  • GPS tracking plus basic safety dash cam: $50 per vehicle per month
  • GPS tracking plus AI-powered dash cam: $60 per vehicle per month

The minimum subscription term is 36 months and, except for the dash cams costing $29.99 each, hardware charges are included in the tariffs.

Azuga Advantages

  • Azuga is very easy to use with a minimal learning curve meaning speedy implementation and minimal training will be required.
  • Customer service is excellent, offering clients around the clock support by phone, email and web ticketing. The online support documentation in the firm’s knowledge base is market-leading.
  • The features on the platform should be more than enough for most fleets. There is a small but growing marketplace offering enhanced fuel card, routing, and scheduling functionality.

Azuga Disadvantages

  • Unlike many of its competitors, Azuga has no free trial although it does offer a comprehensive free demo service.
  • Companies choosing their first GPS platform might think a 36-month contract is too much of a commitment and choose a vendor offering a flexible 30-day rolling contract instead.
  • Although you can pay extra for a 15-second refresh rate, the standard refresh rate of 2 minutes does not compare well to other vendors.

Azuga Customer Reviews

Customers rate Azuga highly, scoring it 4.7 out of 5 on G2. As with our review, clients highly rated the platform’s ease of use and its customer support. Customers were also appreciative of its real-time data and fleet insights, with one user stating that the “monthly reports are very easy to read and understand and give a monthly review of drivers.”

Look for and link to TrustRadius reviews generally reflective of the BDC score.

Click here for our full Azuga review

  • Base Price: From $25 a month
  • Top Features: ICE and EV fleet monitoring and telematics, video telematics, driver scorecard, compliance (IFTA, ELD, DVIR), routing and dispatching tools, comprehensive asset and equipment management functionality.
  • Trial Period: No free trial
Editor's Rating: 8.3/10
Visit Site

Why Teletrac Navman is Easy Vehicle Maintenance

One of the hardest aspects of any fleet manager’s roles is vehicle maintenance. The difficulty often arises from not having the real-time data needed to efficiently manage individual vehicle maintenance schedules to prevent downtime. Teletrac Navman’s range of features makes the platform the best in class for this purpose. The system delivers second-by-second information on the vehicles it monitors from engine diagnostics to fuel consumption, providing the comprehensive data your fleet manager needs to streamline maintenance schedules and reduce downtime. Teletrac Navman’s dedicated Inspections app impressed us with its ability to allow drivers to complete customizable digital inspections and upload the results to the system straight away, convert failure notices into maintenance events, track costs and invoices, and book in rechecks for unscheduled work. Other stand-out features on the platform include quad-view dash cams and its excellent drive app offering live routing and proof of delivery functionality.

Teletrac Navman dashboard

Track a wide range of vehicle and driver variables on Teletrac Navman’s flexible dashboard Source: Teletrac Navman

Teletrac Navman Pricing and Services

Teletrac Navman does not advertise its tariffs on its websites however, during reviewing, we discovered that the price point of GPS tracking seems to be around $25 per vehicle per month which is a competitive market rate.

Like a handful of vendors, Teletrac Navman prefers to provide prospective clients with customized pricing according to their fleet size and use case.

Teletrac Navman Advantages

  • For companies wanting to reduce costs and vehicle downtime, Teletrac Navman offers comprehensive reporting, analytics and insights on maintenance and fuel use issues.
  • Teletrac Navman is one of a small number of providers offering quad-cam coverage for surround-view monitoring and recording of on-road driving behavior and events.
  • The driver app is stand-out – drivers will find it very easy to use and fleet managers get the information they need instantly to improve vehicle maintenance.

Teletrac Navman Disadvantages

  • We are surprised that there is no pricing on the site, especially as the company’s charges seem to be competitive.
  • You can’t overlay maps with information on hazards like tunnels and bridges. There is also no EV charger map overlays despite the fact the platform allows you to monitor battery levels and charge states.
  • Teletrac Navman asks for a commitment of three years despite not offering potential new users a free trial.

Teletrac Navman Customer Reviews

Teletrac Navman customers award the platform 4.6 out of 5 on Trustpilot, one of the highest ratings of any GPS fleet management platform rated on that site. An impressive 80% of reviewers give the company 5 stars thanks to the excellent customer service offered. The company scores even higher on Featured Customers with 4.7 out of 5.

  • Base Price: From $169 per month for up to 5 users
  • Top Features: Event-driven GPS location updates, CRM-lite functionality (including job tracking, quote sending, invoicing and payment processing), job forms, marketing and review management, AI-powered automated workflows and business analysis
  • Trial Period: 14-day free trial
Editor's Rating: 8.5/10
Visit Site

Why Jobber is Best for Home Service Businesses

Home service businesses are complicated to run. Managers need to keep on top of schedules to make sure coworkers get where they need to be on time so they don’t let customers down. They also need to check that jobs are completed to the required standard and arrange follow-up appointments and visits when necessary. When we reviewed Jobber, it had all the tools required for home services to effectively schedule, track and keep records thanks to its smart combination of GPS tracking and CRM functionality. Head office always stays up to date with all job arrivals, completions and updates thanks to the GPS modules in each vehicle and coworker mobile app. We also like how the platform optimizes driving routes to save on fuel and better keep appointments. Additionally, you can also send quotes and invoices to and take credit and debit card payments from customers via the platform.

Jobber map location

Jobber shows coworker locations on a map when they clock in or out of a job, complete a visit, or add an attachment or note to the job they’re on. Source: Jobber

Jobber Pricing and Services

There are two Jobber tariffs that feature GPS tracking, priced at $169 (up to 5 users) and $349 (up to 15 users). The less expensive Connect service offers syncing with Quickbooks Online, automated reminders, online book, and automatic payments for recurring charges. The more expensive Grow tariff offers automatic time tracking, job costing, two-way text messaging and lead management.

Jobber Advantages

  • Jobber allows companies to see a wide variety of information on their staff and drivers including where they are, fuel levels, speed and more.
  • The smart routing features optimizes the distance between appointments based on driver locations, saving fuel and improving timekeeping.
  • The integration of CRM-lite features like online booking and lead management will be very useful for home service businesses, as will the ability to take payments and connect to QuickBooks Online.

Jobber Disadvantages

  • You only see where your coworkers and vehicles are when they perform an action, not after a given interval like other GPS platforms.
  • GPS functionality is only available on the two more expensive platforms.
  • Useful features like the ability to run campaigns and manage reviews are charged separately.

Jobber Customer Reviews

Customers rate Jobber very highly with the platform scoring 4.5 out of 5 on Capterra and Software Advice. Many users comment on the ability to track vehicles and workers with one calling the routing feature a “game changer” and another complimenting the platform’s ability to clock workers in and out. Other significant feedback on Jobber focused on the ability to schedule work, invoice customers, and better manage workflows.

  • Base Price: $44 per vehicle, per month (you may pay monthly for 11+ vehicles, but must pay 3 years upfront for 10 vehicles or less)
  • Top Features: EV Sustainability to assist companies in transition from ICE to EV fleets, comprehensive range of driver and vehicle reports, AI-powered 4G/LTE dashcams (night vision and live streaming available), second-by-second tracking, geofencing, great range of apps and API integrations.
  • Trial Period: 60 days
Editor's Rating: 9/10

Why Samsara is Best for Sustainability

Boards are under pressure from investors and other stakeholders to make their businesses more environmentally friendly. A focus for many companies in this drive to be greener is their use of vehicles. Samsara is, following our sector review, the GPS fleet management platform best positioned to help them.

That’s in large part thanks to Samsara’s impressive EV Sustainability tool. This allows companies and their fleet managers to make informed decisions on which vehicles to replace with EV and hybrids and when based on their own criteria like overall mileage and daily driving range.

We also found the reporting and analytics features to be among the most comprehensive on the market, providing insights that help reduce fuel consumption and carbon emissions by tracking 27 activity and fuel metrics and 21 driver safety categories. Samsara’s immediacy is also impressive, offering second-by-second updates on tracked vehicles and assets as well as live streaming from its dashcams. The AI-powered dash cams are excellent, offering HD picture quality and automatic incident detection and recording, which promotes safer driving practices and reduces the environmental impact of accidents.

Samsara ICE and EV fleet comparison

Manage and compare your ICE and EV fleet easily on the Samsara dashboard. Source: Samsara

Samsara Pricing and Services

Samsara targets its services at companies with fleets of eleven or more. Whilst it doesn’t charge companies with smaller fleets any more for its equipment or services, it does require them to pay up front for both.

The current charges are per piece of equipment (with monthly equivalent over three years in brackets for 11+-vehicle fleets):

  • Vehicle IOT Gateway: $1,584 ($44 a month)
  • Dual-facing AI dashcam: $2,160 ($60 a month)
  • Front-facing AI dashcam: $1,584 ($44 a month)
  • Unpowered Asset Gateway: $432 ($12 a month)
  • Powered Asset Gateway: $558 ($15.50 a month)
  • Powered Asset Gateway Plus: $756 ($21 a month)

Samsara offers a 30-day money-back period for new customers to test the system out as well as up to a 60-day free trial.

Samsara Advantages

  • Reducing environmental impacts of business transport is a challenge and Samsara’s range of features are particularly well adapted for this purpose.
  • The system is very easy-to-use and getting to the platform’s features and reporting tools is pleasingly one-click.
  • Samsara’s one-second refresh rates mean you benefit from real-time information on your vehicles and assets.

Samsara Disadvantages

  • The company targets fleets of 10 or more vehicles and requires firms with fewer vehicles to pay for equipment and service for three years in advance.
  • Samsara’s contracts vary between three and five years in length which may be too much of a commitment for some firms.
  • We love the comprehensive app store, especially the tire monitoring and maintenance-related apps, but they add to the overall cost of the platform.

Samsara Customer Reviews

Samsara scores 8.4 out of 10 on TrustRadius. Users are very happy with many aspects of the system, especially the ease of install and implementation, its in-built compliance and fleet maintenance features, and its dual-facing dash cam.

Click here for our full Samsara review

  • Base Price:from $20 per vehicle per month on Reveal Starter tariff.
  • Top Features:Route planning, geofencing, AI-powered dual-facing cameras, roadside assistance (additional charge) and AEMP 2.0 integration.
  • Trial Period:30 days
Editor's Rating: 9.2/10

Why Verizon Connect is Best for Midsize Fleets

Managers in charge of mid-sized fleets find keeping on top of compliance, cost control, and vehicle reliability their major challenges. Of all the GPS platforms we reviewed, Verizon Connect’s software provides the range of tools that allow them to do this easily.

We were particularly impressed with the company’s integration of the AEMP 2.0 telematic standard. This integration gives managers reliable, real-time insights into their vehicles and assets by manufacturer and model for improved maintenance. We really liked how Verizon Connect not only allows you to compare driver safety and behavior within your company but against other companies too, giving fleet managers the opportunity to benchmark their own performance against the rest of their sector. The platform also stands out for how it handles compliance (both state and federal regulations like ELD, DVIR and IFTA) and we appreciated the feature that directs drivers only to use authorized roads no matter which state they’re in.

Verizon Connect scoreboard

You can create your own customized driver and vehicle scoreboards tracking safety and fuel efficiency. Source: Verizon Connect

Verizon Connect Pricing and Services

Verizon Connect’s Reveal Starter service costs $20 per month per vehicle. The company will provide you with GPS equipment but you’ll need to commit for three years. You can ask for a 12-month minimum contract but you’ll need to supply your own equipment and make sure it’s compatible with their platform.

On the Starter tariff, you receive access to Verizon Connect’s live map dashboard, geofencing, speed and location data and their mobile manager app. You need to contact the company to find out prices for its standard Reveal tariff which also offers maintenance scheduling, advanced alerts and reports, and the Reveal Driver mobile app.

Other services like electronic logging, fuel card integrations and roadside assistance are available for an additional charge.

Verizon Connect Advantages

  • Well-stocked marketplace and comprehensive API integrations means you can precisely customize the platform.
  • Wide range of features prioritizes driver performance, vehicle safety and regulatory compliance.
  • For companies doing business across the country, Verizon Connect is excellent for intrastate compliance.

Verizon Connect Disadvantages

  • There is a maximum limit of 512 jobs, breaks or depots per route, limiting usefulness for very large fleets.
  • Although there is a 30-day free trial, some companies may not feel comfortable signing up to the minimum three-year contract required when taking the bundled equipment.
  • There is a learning curve to the platform, however there are also some effective resources and customer support options.

Verizon Connect Customer Reviews

Companies using the platform award Verizon Connect 4 out of 5 on Trustpilot, with over half of users rating the platform 5 out of 5. Customers appreciate the after-sales service, as well as the system’s accuracy, user-friendliness and the range of well-executed features.

Click here for our full Verizon Connect review

Additional Options Worth Exploring

There are many excellent vendors offering GPS fleet management solutions. Six more you may wish to consider are:

ClearpathGPS

ClearpathGPS is ideal for companies on a tight budget. For $20 per month per vehicle, your subscription includes driver reports, ELD support, geofencing, and traffic overlays. For $5 extra, you get real-time alerts, advanced reports, open API access, and more integrations. AI dash cams cost $30 per month per vehicle. ClearpathGPS offers flexible terms with just 30 days’ notice and a 30-day free trial.

The platform is easy to use and feature-packed. There are two maintenance options to keep your vehicles on the road and managers can set a wide range of alerts to be notified on issues like speeding and out-of-hours usage. We like how ClearpathGPS gives you the choice between plug-and-play and hardwired GPS trackers – many providers now only offer plug and play. Click to find out more with our comprehensive ClearpathGPS review.

Force

Force has long been a leading provider of GPS fleet management for smaller businesses. While that’s still where their focus lies, we like how the company has adapted the system to appeal to a wider base as they have removed the previous limit of 30 vehicles per fleet and they can now track Class 6, 7 and 8 vehicles.

Force’s smart mix of features and functionality also makes it a great choice for expanding local businesses thanks to its competitive pricing, easy scalability and excellent customer service. We were particularly impressed by the integration with Housecall Pro, which companies can use to create, schedule, and move jobs, and text customers to let them know that a company representative is on their way to their location. The proactive maintenance tools excel, alerting managers to potential and emerging vehicle issues, so you can keep them on the road for longer. For more information, read our in-depth review of Force.

GPS Trackit

For companies needing robust video telematics and a fully-featured GPS fleet management service, we recommend that you include GPS TrackIt on your shortlist of prospective vendors. GPS TrackIt’s VidFleet One and VidFleet AI+ dash cams are best in class, offering 360-degree views, tamper detection and eye-tracking. We love how the platform’s multi channel splitter can record from up to four HD cameras simultaneously so you get the fullest possible view of driver behavior when the system records an event. The platform shines in its reporting and analytics capabilities, allowing managers to track a range of vehicle and driver metrics from speed and onboard temperature to safety and fuel performance. Find out more by reading our GPS Trackit review.

FleetUp

FleetUp boasts a highly satisfied user base thanks to its laser focus on keeping customers happy. Key to this is their comprehensive, around-the-clock support the company offers by phone, email and online chat. After you sign up, you’re assigned a company rep to help you with system set up. It’s excellent that all this help is available but you may not need to use it as FleetUp has one of the most intuitive and user-friendly dashboards on the market. Fleet managers will find vehicle maintenance and management easy setting up alerts on a range of metrics from low battery voltage and engine temperature to idling and sharp turning. We were impressed at how well implemented the driver and admin/manager mobile apps were in handling everything from managing maintenance schedules to sharing DVIRS with mechanics. For a run-down of its main features, visit our review of FleetUp.

RAM Tracking

RAM Tracking stands out as the best GPS fleet management platform for fleets with three to 10 vehicles. This budget-friendly service starts at $10 per month per vehicle for GPS tracking with the option to choose extras live multi-camera tracking and AI-powered dash cams for a minimal extra charge. Users benefit from 30 different types of reports, 60 hours of cloud recording and isolated recording of incidents on the road that can be recalled if needed as evidence. There is a free 30-day trial if you want to try the system out before committing.

Pricing and Contracts

There is no one-size-fits-all solution to fleet management tracking. Providers know this and they aim to provide solutions tailored to your business’s specific needs. While many providers require a 36-month contract, others offer 30-day rolling contracts.

The price depends on the number of vehicles or assets you track and the vehicle, driver and asset data you want. Some providers include all data and features with their per-vehicle, per-month price while others offer a base set of functions that you can supplement with additional subscriptions and third-party contracts.

TipBottom line
If you are new to fleet management tracking, you might benefit from choosing a provider offering a free or paid-for trial or a 30-day, money-back guarantee. That way, you can test whether you need the service without committing your company to a long contract.

What Should You Look for in a GPS Tracking Service for Your Business?

When choosing a GPS tracking service, you should ensure that the hardware and software can provide you with access to the data you need to improve and streamline operations.

Hardware and Installation

All GPS fleet tracking services we reviewed offer plug-and-play hardware, including the trackers themselves. They plug into the OBD-II port on your vehicle. With most providers, it takes around 10 minutes to install a device and connect it to the software. You can move GPS trackers between vehicles at any time.

Some providers offer hardwired trackers. They require professional installation, often at an additional cost. They are less prone to tampering and do not require as much maintenance.

Most providers offer dashcams (many of them powered by AI), asset trackers, trailer trackers, heavy equipment trackers and driver ID readers.

Azuga dash cam

This Azuga dash cam is AI-powered and films the road and the driver in-cab. Source: Azuga

Driver Safety and Performance

GPS fleet tracking systems allow companies to monitor the performance of their drivers for safety and fuel efficiency.

Incidents of unsafe driving that wastes fuel are recorded and sent to the control dashboard, including events like harsh driving, speeding, hard braking, rapid acceleration, aggressive cornering, idling, fuel usage, cell phone distractions, unauthorized usage and engine on/off times.

Some systems create driver quality scores from this information, allowing you to see which drivers are behaving responsibly and which may need additional training.

Vehicle Condition and Maintenance

Maintaining the health of your fleet is imperative to reduce costs and increase safety and performance. Fleet management software can record the fuel level, battery voltage, odometer reading and coolant and engine temperatures of each company vehicle. The sensors within your vehicle hardware also alert you to DTCs that indicate emerging problems, sending fault data to your control dashboard.

Many fleet tracking platforms allow you to set a timetable for preventive maintenance.

Alerts and Reports

Many systems send automatic alerts to drivers, system admins and supervisors, as well as people at destinations where your vehicles are headed. Choose what you want them to be notified of and the system will take care of it.

For example, in addition to DTC alerts, you can tell the system to notify you and your driver of unsafe driving habits in real time.

Your system collects and stores a lot of data on vehicles, drivers and trips. You can run reports on that data to identify driver training needs and fuel consumption trends, such as fuel wasted through unsafe or poor driving habits.

These reports provide the insight you need to save money and increase efficiency across your business.

Samsara platform

Many GPS platforms allow you to set alerts to be notified immediately on factors ranging from driver behavior to vehicle engine performance. Source: Samara

Location and Navigation

All GPS fleet tracking systems send back each vehicle’s position at intervals between one second and five minutes. You’ll be able to see each vehicle in real time on your control dashboard map, many of which allow you to click in to see which driver is behind the wheel, when they started their trip, their final destination, their estimated time of arrival and other notes.

Most systems offer in-cab driving directions to drivers, often via a mobile app. This allows drivers to take the quickest and most efficient route. This type of GPS navigation is different from car navigation services offered by Google and Apple. Professional GPS navigation will direct drivers to roads that are legal to drive on depending on the type and size of vehicle they’re driving.

TipBottom line
If real-time reporting is important to you, make sure the vendor you select truly offers it. Only a few of the companies we reviewed offer reporting from one second to the next.

Usability

Fleet management systems are controlled via the online dashboard. All providers have attempted to create an intuitive UI, although some providers do this better than others. For brand-new fleet tracking system users, you may want to choose a provider with an extensive online knowledge base that offers tips and techniques about how to get the most from your system.

Some mobile apps offer system supervisors and administrators the full range of features available on the PC/Mac desktop dashboard; however, some providers offer limited mobile functionality.

Many providers offer REST API interfaces, allowing data on the platform to be integrated into third-party programs like Salesforce and other top CRM software solutions.

Customer Service

Customer service levels vary from provider to provider. Some offer 24/7 access while others are available during working hours only. Some make it easy to speak with representatives on the phone while others prefer you to communicate by email, help desk or ticketing system. A few companies provide named accounts or customer success representatives to customers.

The Importance of Fleet Management for Businesses

With fleet tracking services, you can track and improve your drivers’ performance and safety, schedule vehicle maintenance, track your vehicles’ and assets’ locations, monitor and improve fuel efficiency and optimize navigation. Monitoring your vehicles, assets and drivers can help you maintain a safe workplace and cut costs.

GPS tracking is especially important for businesses with high-value mobile assets like trailers, tractors, storage containers, construction equipment and generators.

 

How GPS Tracking Works for a Business Fleet

GPS tracking systems use hardware to collect the data from vehicles and other assets and software to present and analyze the data. On vehicles, the equipment can be hardwired or plugged straight into the OBD-II port. On assets, monitoring equipment is normally attached to the outside of the asset and powered by batteries that can provide power for up to 12 months.

Most GPS fleet tracking providers don’t require you to download apps or programs to your PC or Mac to access data. You can access their platforms via internet browsers like Chrome, Firefox and Edge. You will need to download mobile phone apps.

On GPS fleet tracking dashboards, you can see live information on your vehicles, their location and the trip they’re making. You can run reports on driver safety and performance, fuel efficiency and optimization, geofences and route navigation and vehicle condition and maintenance to improve efficiency.

Bottom LineBottom line
GPS fleet tracking offers a lot of benefits, such as improving driver safety and ensuring your vehicles are getting the right maintenance. This can help you lower costs and boost profits.

What Questions Should You Ask When Determining the Right Fleet Management Service for Your Business?

When getting quotes for a fleet management services, ask the following questions:

  • Do you offer a free trial or demo? Some companies offer a 30-day trial of their hardware and software. This is crucial if the company you’re considering requires you to sign a long-term contract. Even if you’ve already made up your mind, take advantage of the free trial period.
  • What is the refresh time? Many of the software vendors say they offer real-time tracking, but it is usually not technically in real time. GPS fleet tracking software may refresh anywhere from every second to every five minutes, depending on the company. Of the companies we reviewed, only a few offer real-time, second-to-second tracking. The rest have a refresh rate ranging from 10 seconds to three minutes.
  • What type of hardware and software do you include in the cost? Fleet tracking hardware usually are plug-and-play devices that are about the size of a deck of cards and can be inserted into your vehicle’s OBD-II port. More advanced hardware includes separate pieces that link with information centers in your vehicles. The software is usually cloud-based and usable on desktops, tablets and smartphones.
  • Is all functionality included? All services come with a wide set of features. However, some providers have tiered service plans that charge extra for some features. When speaking with a company, get a quote for the exact features you want.

Frequently Asked Questions

GPS fleet management uses a combination of hardware and software to track company assets like trucks, equipment and drivers. GPS fleet management hardware records and sends a wide variety of data that use that data to improve driver safety, maintain and service your vehicles better, decrease fuel costs, protect against damage and theft and increase the number of jobs individual drivers can carry out in a day thanks to route optimization.

Any business with a fleet of vehicles or high-value mobile assets can benefit from GPS fleet tracking. Although trucking companies are the primary users of GPS fleet tracking, other industries can take advantage of GPS tracking for their fleets or assets as well.

If you operate a business within one of the following industries, you can benefit from GPS tracking services:

  • Agriculture
  • Cable and telecommunications
  • Construction and heavy equipment
  • Distribution
  • Electrical services
  • Enterprise and rental fleet
  • Food and beverage
  • Government and public safety
  • Heating, ventilation and air conditioning systems
  • Landscaping
  • Manufacturing
  • Mining
  • Oil and gas
  • Pest control
  • Private investigations
  • Transportation
  • Utilities

The most common use for GPS fleet trackers is locating vehicles. It’s important for many businesses to know exactly where their vehicles, drivers and assets are at all times, for both safety and cost efficiency. Another common application is to monitor driver performance, fuel consumption and/or vehicle maintenance. The software connected to the trackers can provide insights into how vehicles are being used and what changes can be made for them to run more efficiently.

Installing GPS trackers on your business’s vehicles or assets allows you to track where each vehicle and driver is, which can help prevent theft, accidents and misuse.

Many GPS trackers have a geofence feature, which allows you to set a specific perimeter for your fleet. If a tracked vehicle or asset leaves the geofenced area, you are notified. Geofencing helps you verify that your team is staying within a designated zone and not taking your vehicles or assets to unapproved or unsafe areas. Additionally, GPS trackers analyze fleet routes and provide recommendations for the safest and most efficient itinerary.

As you evaluate your options, compare companies based on the features that are most important to you. For example, if driver safety is your No. 1 concern, determine the specific safety features and alerts the different services offer as well as what type of driver coaching and feedback options they have. If your primary goal is to improve fuel efficiency and vehicle condition, compare features like fuel tracking, maintenance scheduling and navigation optimization.

In addition to the primary features that matter most for your business, consider the type of hardware each company offers, pricing (including whether you will need to sign a contract and, if so, how long it lasts), the minimum number of vehicles it requires, the software’s ease of use and customer service.

What to expect in 2024

The fleet management market is expected to increase in value from $23.67 billion in 2023 to $79.82 billion in 2030, according to Fortune Business Insights.

The decline in profitability is likely to lead many companies to concentrate on cost control as a way of preserving margins. We believe that GPS fleet management systems will play an important role in this and that, in line with the prediction that the market will triple in size before 2030, many more companies will adopt this technology.

Many fleet managers now believe that dashcams are an important part of their work, particularly for providing evidence that will exonerate their drivers of blame in accidents. Force, one of the United States’ most popular GPS fleet tracking solutions providers, has occupied a healthy market share for many years without a dashcam offering. They’re working on one now that’s close to launch demonstrating how the appeal of cameras has trickled down from multinationals driving on interstates to local businesses serving a community.

In our prediction for 2023, we forecast that 5G’s greater bandwidth and lower latency would become more widespread. That’s proven to be the case although many of the providers we’ve reviewed cap their services at LTE or 4G speed. We expect more of them to offer 5G connectivity in 2024. There are multiple use cases here ― for example, software could ping a customer by text to let them know their delivery or service provider is close by. Instead of providing a link to watch them on a map, they could see the last mile drive to their home on their mobile devices.

While there has been a tremendous drive toward pushing for electric fleets. However, we don’t see that accelerating as fast as some predict because of range anxiety and high breakdown costs related to EVs. The switch is coming but not as quickly as some may believe or hope.

Mark Fairlie
Written By: Mark FairlieSenior Analyst & Expert on Business Ownership
Mark Fairlie brings decades of expertise in telecommunications and telemarketing to the forefront as the former business owner of a direct marketing company. Also well-versed in a variety of other B2B topics, such as taxation, investments and cybersecurity, he now advises fellow entrepreneurs on the best business practices. With a background in advertising and sales, Fairlie made his mark as the former co-owner of Meridian Delta, which saw a successful transition of ownership in 2015. Through this journey, Fairlie gained invaluable hands-on experience in everything from founding a business to expanding and selling it. Since then, Fairlie has embarked on new ventures, launching a second marketing company and establishing a thriving sole proprietorship.
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