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The Best GPS Fleet Tracking Services of 2020

By Andrew Martins,
business.com Writer
| Updated
Jul 22, 2020

Our team of experts has compared the best GPS fleet tracking services for 2020. See up-to-date comparisons, reviews and costs for the top-rated services.
Featured Sponsor
Intuitive software
Flexible pricing plans
Real-time fleet updates
Best for Small Business
Scalable service
Low minimum vehicle requirement
Intuitive software
Best for Value
Month-to-month service
Low cost
No contract minimum
Best for Reporting
Exceptional reporting
Low cost
Flexible installation options
Best Safety Features
Exceptional safety features
No minimum vehicle requirement
Free installation
Azuga
Best Asset Tracking
Read Review
Exceptional asset tracking
Low cost
Flexible pricing plans
Our team of experts has compared the best GPS fleet tracking services for 2020. See up-to-date comparisons, reviews and costs for the top-rated services.
Updated 07/22/20

This page has been updated with information on new features recently added to Samsara's GPS fleet tracking services.

Fleet Tracking Comparisons

GPS fleet tracking services allow businesses to keep track of their assets, including drivers, equipment and vehicles. These services are essential for the trucking industry, and they are also of great use for the car service industry and other industries with traveling vehicle fleets. 

Generally, business owners use GPS fleet tracking to assess driver performance and provide location services for merchandise and equipment. With fleet tracking services more common than ever, it's important to analyze the pros and cons of the different options. We've researched numerous systems to find the top GPS fleet tracking services for 2020.

Find the Right GPS Fleet Tracking Service for Your Business

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How We Decided
Our team spends weeks evaluating dozens of business solutions to identify the best options. To stay current, our research is regularly updated.
35
Considered
13
Researched
5
Selected

Compare Our Best Picks

  Pricing Geofencing Contract minimum
Teletrac
Navman
Varies Yes 3 years
GPS Trackit $23.95 per
month
Yes Month to month
Quartix Starts at $14.90
per month
Yes 1 year
NexTraq Varies Yes 3 years
Azuga Starts at $27.99
per month
Yes  2 years*

 

*Alternative pricing option does not require contractual commitment.

Our Reviews

Samsara: Featured Sponsor

Samsara offers one of the best fleet tracking solutions of any company we reviewed, offering up-to-the-second updates on each vehicle in your fleet.
It offers in-depth safety features and ELD compliance support.
It requires a one- to three-year contractual commitment, depending on your company's size and service requirements.
You can streamline your operations and reduce costs with Samsara's all-in-one platform for fleet management. Live, to-the-second GPS tracking shows your vehicles in real time and pairs with rich reports so you can optimize your routes, dispatch drivers at the last minute, and share accurate ETAs with customers. With integrated smart dashcams, driver safety scores, and automatic alerts for speeding, idling, and geofences, Samsara helps you protect your business and assets. Samsara is an FMCSA-approved ELD. June 2020: Samsara recently announced its release of new features to improve driver safety and fuel efficiency across fleets. The driver safety score helps identify drivers engaging in unsafe behavior, such as speeding, tailgating and distracted driving. The driver efficiency score tool monitors fuel usage and offers tips on how drivers can reduce fuel costs. An improved route performance feature offers additional route details, better route tracking and new route playback tools.
Read Review

Teletrac Navman: Best for Small Business

It offers extensive reporting and compliance features covering ELDs, IFTA and DVIR.
The extremely scalable platform is suitable for small and growing fleets.
A minimum three-year contract is required to use Teletrac Navman's services.

The best telematics service for small business is one that is flexible, ideal for small companies and can support fleet growth. Best for small business can translate to best overall – by offering solid services in the main categories we reviewed, Teletrac Navman can provide nearly any small trucking company with a telematics solution that makes sense.

The best solutions we reviewed prioritize features without sacrificing a personal approach to service. They also can scale up or down to meet your business's needs, so you don't have to switch providers. Teletrac Navman excels in this area. It can scale up to meet a small business's needs as it adds vehicles to its fleet, expands routes across state lines or optimizes routes to increase deliveries. For these reasons, Teletrac Navman earns our pick for best GPS fleet tracking service for small businesses.

Pricing and Contract

Teletrac Navman doesn't list pricing on its website, so you'll have to contact the company to get an idea of what the price will be for your business. Teletrac Navman sales reps told us pricing varies based on your business's size and the features you need.

You are required to sign a three-year contract for this fleet tracking solution. This is standard across the industry, although there are other companies we reviewed that offer one- and two-year contract options. We only found a few options that offer month-to-month contracts.

This company also has a vehicle minimum requirement for its services. Your business will need a fleet of at least three vehicles. Many other companies we reviewed have vehicle minimums, while some only track one vehicle. Teletrac Navman provides free installation of its hardware, or you can install it on your own. Teletrac Navman provides GPS software that refreshes at one-minute intervals. It also can support any compliance requirements you need to meet, whether that is ELD, IFTA or DVIR.

Services

Teletrac Navman provides excellent features in each area we looked at. We were especially impressed with its safety features.

  • Hardware/installation: Depending on the type of hardware you opt for, you can either install it yourself or have someone from the company come and install it for you. You can read more about the company's services here.

  • Safety: Teletrac Navman offers driver awareness reports, which track harsh cornering, braking, acceleration and speeding. It builds scorecards for each driver, so you can easily compare driver performance. There is incident recording, where impact detection triggers second-to-second data capture when a safety incident occurs. Teletrac Navman also tracks vehicle maintenance and fuel efficiency. You can read more about driver safety and driver training on the company's website. 
  • Fuel Performance: There are several dashboards and reports to help you optimize your fleet. You can view fuel usage, idling activity, fleet utilization and driver proficiency. You can also use data to plan more efficient routes. Read more about fuel optimization, and data, here.

  • Maintenance: This service also gives you the ability to use data to better maintain your vehicles. You can track when vehicles or assets were last serviced and plan for brake inspections, oil changes, tire rotations and realignments, and fluid checks. You can also easily find the root cause of any engine issues or internal problems in a vehicle. You can read more about how companies maintain their vehicles through Teletrac Navman here.

  • Alerts: You can view real-time alerts on safety-related incidents and schedule reports to stay up to date on your overall fleet status. Teletrac Navman's reporting and alert features are up to industry standards, letting you elect to receive alerts via text or email and reports via email. 
  • Customer Reviews: Teletrac Navman is accredited by the Better Business Bureau and also has an A+ with the rating agency. Teletrac Navman was one of the few companies we reviewed that was both accredited and given a high rating by the BBB. Despite this, the company also has 36 complaints on their profile and a score of one out of five stars. It had reputable reviews on other review websites, but it's important to be aware of the mixed reviews with the Better Business Bureau.

Pros and Cons

  • Pro
    • Teletrac Navman has a flexible service that can be scaled up or down to meet your business's needs.
    • It has a low minimum vehicle requirement, so small businesses can still benefit from Teletrac Navman's services.
  • Con 
    • Teletrac Navman has questionable reviews with the Better Business Bureau.

Ease of Use

Teletrac Navman's software is among the best we reviewed. It's sleek and intuitive, rivaling Samsara's online platform in functionality. It has a one-minute refresh time, putting it on par with other top industry players but behind Samsara, which offers second-to-second refreshes. This software also provides both traffic and weather data, which we didn't find in all our reviews. You can build geofences and optimize routes with Teletrac Navman's software.

 

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GPS Trackit: Best for Value

This low-cost solution is suitable for even the smallest fleet.
It has no vehicle minimum or contract requirements.
It's geared toward smaller fleets and not as scalable as other solutions.

GPS Trackit is a low-cost telematics platform with great features for small business. It offers month-to-month services, a money-back guarantee, and online transparency about its pricing and contract structure. It's a great value pick because of its low cost and flexible service offering. Just because it's value, though, doesn't mean it sacrifices anything in terms of its features. This company offers full ELD compliance, safety features and vehicle diagnostics. It also has great reviews with the Better Business Bureau. 

Our best pick for value is ideal for small business owners looking to implement fleet tracking without breaking the bank. Large carriers have used telematics solutions for a long time. Things like fuel efficiency, route optimization and preventative maintenance have all been tackled by big fleets. 

GPS Trackit allows small business owners to use the same powerful features larger companies have enjoyed for years. This means smaller fleets can benefit from the insight this type of technology provides. It's also a great way to meet the requirements of the ELD mandate that was recently enacted. GPS Trackit is a full-fledged solution and platform for small business. It provides fleet managers with access and insights that prove to be competitive in the industry. 

Pricing and Contract 

GPS Trackit is a transparent company. Many companies we reviewed tried to hide their pricing information or make you go through the sales process in order to learn what their plans are. GPS Trackit is one of the few companies that lists its pricing and contract structure directly on its website. It doesn't have any contract requirements. 

Instead, to commit to its services, you pay $23.95 per month. There are no activation fees, and GPS Trackit offers a 30-day, money-back guarantee. This is a marquee feature that not many companies provide. In fact, most of the companies we reviewed do not offer any kind of money-back guarantee. One of the few other companies we evaluated that does offer a money-back guarantee was Onfleet, our best pick for value. 

With no contract requirement and a money-back guarantee. GPS Trackit is one of the most flexible fleet tracking solutions we reviewed. It has a strong platform with refresh times ranging from 30 seconds to one minute, depending on your plan. There's no vehicle minimum, so you'll be able to partner with GPS Trackit even if you only have one vehicle in your fleet. This adds to the overall flexibility of the service. 

GPS Trackit doesn't sacrifice quality in its flexibility. It has a very robust compliance offering, providing support for ELDs. This can help you ensure HoS and better understand your driver's hours. You can read more about this company's compliance offering here.

Features and Services 

  • Hardware and installation: GPS Trackit's offers both OBD II port device hardware and more advanced hardware. The company says its advanced hardware is easy to install, and most customers install the device themselves. This can be done by hooking up the hardware to various information centers throughout the vehicle. You can read more about the installation process and watch a GPS Trackit installation video here.

  • Safety: GPS Trackit provides multiple reports on your fleet. You can view drivers safety reports, vehicle health reports, onboard temperature reports, speed reports and other vehicle diagnostics indicators. The reporting features of GPS Trackit's software are impressive. It's why GPS Trackit is such a strong value pick – it doesn't sacrifice quality despite its price. You can read more about the company's safety reports here.

  • Fuel performance: In addition to several safety reports, you can analyze and optimize your fleet's routes to make the most out of your fuel. You can view driver behavior and safety through a fuel efficiency lens, prevent idling and coach drivers to be more fuel efficient. GPS Trackit also offers fuel card integration, so you can closely manage fuel spending, control access and monitor your fleet's fuel consumption. You can read more about fuel management here.

  • Maintenance: Like the company's safety reporting features, there are reports for vehicle diagnostics. It can handle basic management of vehicle diagnostics, like airbags, brakes, coolant, cruise control, ignition, oil pressure and other marquee diagnostics. You can also troubleshoot engine issues and set alerts to manage preventative maintenance. You can read more about vehicle diagnostic reports here.

  • Alerts: GPS Trackit's software works on tablets and mobile phones, so you'll be able to manage your fleet from anywhere. You can set alerts for idling, speeding, ignition, maintenance reminders and driver behavior. You can also customize your alerts around driver behavior, so you can stay up to date on the most pertinent information in your fleet. You can read more about alerts here.

  • Customer reviews: GPS Trackit is one of the few companies we reviewed that has an A+ with the Better Business Bureau and is also accredited by the business rating agency. Many companies we reviewed were either accredited and had low scores or weren't accredited and had high scores. As of the date this review was written, there were no complaints on the company's page either. GPS Trackit garnered good reviews on other telematics review sites as well. This company has one of the strongest online reputations of any company we reviewed. 

Pros and Cons

  • Pros
    • GPS Trackit is a low-cost solution with robust features.
    • There are no long-term contract requirements with GPS Trackit.
    • GPS Trackit has excellent reporting features and a good online reputation. 
  • Cons
    • GPS Trackit is a transparent company that provides good services. We didn't find any major drawbacks to partnering with this company, although it's important to think critically about your business's needs before deciding which fleet tracking service to partner with. 

Ease of Use 

GPS Trackit has a solid platform. It can be used on desktop and mobile devices, so you can check in on your fleet from anywhere.  Its dashboards feature maps, metrics and include all the relevant information for your fleet. It also breaks down key metrics and analytics into simple graphs and dashboards so you can get the most relevant insights out of your data.

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Quartix: Best for Reporting

Robust reports offer transparency into fleet performance and data-driven insights.
Multiple installation options offer flexibility in how you get started.
It has a relatively slow update frequency of about two minutes per refresh.

Quartix is a reputable telematics company that provides small businesses with reliable fleet tracking and data analytics services. It has some of the best reporting features of any company we reviewed. You can view metrics in real time and schedule fleetwide reports on a regular basis. It also has driver IDs, so you can manage data from a driver perspective as well as a vehicle perspective.

The company has good online reviews, but it earned a C+ rating from the Better Business Bureau. (We couldn't find reviews on Facebook or Google). It provides good hardware and software options, and offers live chat, phone and email support. For these reasons, Quartix is our pick for the GPs fleet tracking services with the best reporting features.

Pricing and Contract

Quartix is one of the few companies we reviewed that's transparent about its pricing and contract structure, which you can find on its website. The company's deals start with year-long contracts. There's an option for longer contracts, which likely go up to at least three years. One to three-year contracts are common in this industry.

You can choose among three plans: Info Point, Info Plus, and Info Plus & Driver ID. All have varying features and price points. Info Point is the least expensive, costing $14.90 per month. It offers basic features and an update frequency of 2 minutes. It lacks geofencing, driving-style reports and IFTA mileage.

Info Plus, the next plan, features refresh times of one minute and includes all the features Info Point lacks. Info Plus plans cost $18.90 per month.

The most expensive plan, Info Plus & Driver ID, is $22.90 per month. It includes all the features of Info Plus and adds Driver ID features. At the time of writing this review, Quartix was waving hardware fees for its customers. This may still be the case, but it's important to ask Quartix sales representatives if there are additional hardware or installations fees.

Quartix doesn't have a vehicle minimum requirement for its services, so you'll be able to partner with Quartix regardless of how big your fleet is. The refresh time on Quartix's software varies between one and two minutes, depending on which plan you sign up for. In terms of compliance, Quartix supports all your basic requirements for ELDs and IFTA. Quartix also has a YouTube channel, so you can watch videos about the company's product offering and software.

Here's more about Quartix.

Features and Services

  • Hardware and Installation: At the time of this review's writing, Quartix was providing free hardware with its plans. It's not clear if this hardware is OBD II port devices or more advanced hardware that requires more complex installation. This is something you should ask the Quartix sales team about before signing up.

  • Safety: Quartix provides a standard set of safety features, with driver assessments and alerts for speeding, harsh acceleration, and harsh braking. You can view collected data on a defined timespan to better understand how drivers compare in relation to one another. This data provides you with specific feedback that is ideal for providing incentives to good drivers while providing coaching points for your fleet's other drivers. You can also use Quartix's features to better manage fuel and vehicle efficiency. Quartix monitors vehicle maintenance as well, ensuring you never miss scheduled tune-ups. You can read more about Quartix's safety features here.

  • Fuel Performance: Quartix provides standard features to better manage fuel efficiency. You can estimate fuel consumption and compare it to actual fuel claims. You can also better manage unauthorized fuel claims. While Quartix provides good fuel reporting, we didn't find a lot of details on its website regarding fuel cards to manage fuel purchasing. You can read more about Quartix's fuel features here.

  • Maintenance: This company provides extensive dashboards for managing vehicle maintenance and getting a quick view of your fleet's overall health. You can see when vehicles need inspections, services or even the insurance needs to be renewed. You can set reminders and track of vehicle milestones, like if a vehicle reaches a certain number of miles. It's also possible to view idling time, travel time and maximum speed per vehicle. Here's more about those features.

  • Alerts: Quartix offers a number of scheduled reports, including ones for mileage and gas usage, maximum speeds, driver shift times, and route mapping. You can also schedule reports and alerts on driver performance. One great feature Quartix offers is the ability to view metrics in real time – you can see the percentage of vehicles in use, real-time status and the number of vehicles away from their overnight location. You can also set real-time alerts to receive important information immediately.

  • Customer reviews: Quartix only scored a C+ with the Better Business Bureau and isn't an accredited business. The company has good reviews on other review websites, so keep this discrepancy in mind as you search for the right telematics service for your business.

Pros and Cons

  • Pro
    • Quartix is a transparent company. You can find its pricing and learn more about its features on the company's website.
    • Its reporting features are among the best of the services we evaluated.
  • Con
    • Quartix doesn't have a good reputation with the Better Business Bureau.

Ease of Use

Quartix's software works on mobile as well as desktop, so you can tune in to your fleet's whereabouts wherever you are. The dashboard provides a good fleet overview. You can view vehicle location as well as daily vehicle logs and driver timesheets. Overall, the software is intuitive, if not as sleek as some of our other best picks. It has a 2-minute refresh time, which you can upgrade to one minute depending on your plan. You can also view traffic data – the GPS engine is backed by Google Maps. You can't, unfortunately, view weather data as well. You can create geofences to get alerts when a vehicle enters or leaves an area.  

 

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NexTraq: Best Safety Features

Exceptional safety features help to track individual driver performance.
It offers strong compliance features for ELDs and DVIR.
A three-year contract minimum is required to use NexTraq's services.

NexTraq provides comprehensive fleet tracking services at a standard agreement structure for the GPS fleet tracking industry. Where NexTraq shines, however, is its safety features. Many companies provide safety features like driver scorecards and preventative maintenance, but NexTraq goes above and beyond these requirements. It takes a comparative approach to driver performance, showing you where your top performers stand among your drivers. This can inform driver coaching and lead to better incentives for top performers. Besides general liability of accidents and other issues on a route, using a telematics provider with good safety features can also help with insurance costs, depending on your provider.

In addition to its safety features, NexTraq provides solid services all around. It gives you access to automated reports and live alerts for your fleet. The company offers both plug-and-play and advanced hardware. It can also track driver behavior to give you a better understanding of your fleet's overall safety. For its extensive safety tools, in conjunction with its general service offering and plan structure, NexTraq earns our pick for the best safety features in a GPS fleet tracking system.

Pricing and Contract

Businesses that partner with NexTraq have to sign a three-year contract, which is on par for the industry. The plan structure includes an upfront price for vehicle hardware and then a monthly contract fee for software use. One perk NexTraq provides is free installation – the company will send someone out to your business to install your hardware. It even provides a lifetime warranty on its hardware, so if you have an issue, you can deal directly with NexTraq to get new devices.

NexTraq doesn't have a minimum vehicle requirement, meaning it supports fleets of all sizes. You can also use its software on smartphones or tablets, keeping you informed on your fleet even when you're out of the office.

Unlike some companies we reviewed, NexTraq doesn't provide pricing on its website. If you want to know what pricing will look like for your business, you'll have to speak directly with NexTraq.

NexTraq's software refreshes every 30 seconds, putting it at nearly real-time tracking. It can provide compliance support if your business needs it, whether that be for ELDs, FMCSA, HoS or DVIR. You can read more about NexTraq's compliance support here.

While NexTraq does have a YouTube channel, we didn't see any demos of the company's platform on it. If you want a hands-on view of the software, you'll have to work directly with NexTraq to set up a demo.

Features and Services

  • Hardware and installation: NexTraq offers the option for free installation of its hardware. This is a great feature for companies that don't have the time or expertise to install this type of hardware. This feature likely applies to more advanced hardware, as OBD II devices are easy to install.

  • Safety: NexTraq provides tools to track harsh braking, acceleration and overall idling time. This can help you increase your fleet's fuel efficiency and keep both your driver and community safe. You can view performance on a per-driver basis and compare performance between drivers, helping you start important conversations about staying safe on the road. In addition to safety tools for your drivers and community, NexTraq provides maintenance information. You can track when each vehicle is due for maintenance, ensuring that your fleet is up to date on repairs and operating in a safe manner.

  • Fuel performance: With NexTraq's software, you can optimize your fleet's routes for fuel efficiency. It provides fuel cards so you can track, monitor and analyze your fuel consumption. It also allows you to see how drivers are fueling and reduce inefficiencies. By tracking your drivers' idling and harsh braking or acceleration, you can coach them on how to drive in a more fuel-efficient manner. You can read more about boosting your fuel efficiency with NexTraq here.

  • Maintenance: NexTraq provides a maintenance platform and engine diagnostic reports, so you can quickly understand what's wrong with your vehicles and work on repairs. You can also set up reports to alert you to necessary preventative maintenance. This can help you extend the life of your fleet and prevent breakdowns. You can read more about the software's maintenance features here.

  • Alerts: NexTraq offers extensive alerts and reports. You have more than 30 alerts to choose from, which you can receive in real time to help you improve driver safety. Alerts can be set to appear over email or text message, and they include notifications for things like speeding, idling time, destination departure or arrival, and maintenance issues. There are also more than 40 reports you can schedule to better understand idling time, fleet status, fuel efficiency and overall activity. You can read more about the company's alerts here.

  • Customer reviews: Despite its solid services, NexTraq doesn't have stellar reviews online. It is an accredited business with the Better Business Bureau and earned an A+ with the rating agency, but its individual customer reviews on the site weren't great. As of the writing of this review in January 2019, NexTraq had a 1.25 out of 5 stars with 16 customer complaints. While this may not reflect NexTraq's overall services, it's something to keep in mind as you go through the sales process.

Pros and Cons

  • Pro
    • NexTraq has some of the best safety features of any company we reviewed, with comparative driver analysis and driver coaching features.
    • Despite not listing its pricing online, NexTraq is very transparent about its offering and features.
  • Con
    • NexTraq has some negative reviews on its Better Business Bureau page. This does not necessarily mean the company doesn't provide a good service to its customers, but it should be taken into account.

Ease of Use

NexTraq's software is backed by Google Maps, which means that everything you can do on Google Maps you can also do in NexTraq's software. This includes viewing traffic data, routing information and even using the street-view feature. The software refreshes every minute, so you'll have real-time updates on where your vehicles are at any time. You can even adjust this configuration to 30 seconds.

NexTraq also supports the ability to geofence different areas, meaning you can draw a virtual boundary around an area to receive alerts when a vehicle enters or leaves it. This is especially useful if you need to track when a vehicle arrives at a job site or airport.

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Azuga: Best Asset Tracking

It's a low-cost solution that works for even a very small fleet.
Its flexible pricing plan could eliminate the two-year minimum contract.
It has a high per-device cost of $99 for a noncontractual plan.

Many telematics solutions are ideal for fleet optimization and tracking, but Azuga is one of the few companies we reviewed that has a stellar asset telematics offering as well. Azuga can provide asset monitoring, coordinate recovery, and help companies locate and service a deployed asset. Asset tracking is necessary for a variety of businesses, such as construction, landscaping and public services. It can help business owners monitor their fleets and prevent theft. Azuga introduced this feature to its service two years ago, and it can provide two different types of hardware. Azuga also has advanced software, so you can group assets based on type or geography.

Azuga provides vehicle fleet telematics services that offer good support with flexible contract structures and easy hardware installation. It's ideal for businesses looking to add fleet tracking services to smaller fleets. The intuitive interface is ideal for operators and managers looking to stay efficient while also keeping track of vehicles. Azuga also offers plug-and-play devices, so business owners can get started with fleet tracking just by plugging a device into a vehicle's OBD II port. For all these reasons, Azuga earns our best pick for asset tracking.

Pricing and Contract

Azuga lists pricing for its fleet tracking services on its website, offering two plans for OBD II port devices and advanced software. Depending on which plan you opt for, you'll pay no device fee and a $27.99 monthly subscription fee or a $99.99 fee per device and a $22 monthly subscription fee. The second option doesn't require a contract, whereas the first is a two-year commitment. There is no vehicle minimum for these services, and Azuga can meet compliance requirements for ELDs and HoS. There are demo videos online, so you can get a feel for what Azuga's software will be like without doing an official demo with the company.

While asset tracking likely takes on a different pricing model, the company says the asset tracking services use the same fleet tracking software as its vehicle monitoring software. It's a cloud-based application that provides real-time monitoring, according to the company. Azuga also provides two hardware options for companies interested in asset tracking: a long-life asset tracker and a rechargeable asset tracker. The long-life asset tracker is ruggedized and weatherproof. It has a battery life of up to five years at one location ping per day. This device is ideal for long deployments on non-powered assets, since its battery longevity comes from just one ping per day. The rechargeable asset tracker is also weatherproof and offers a six-month battery life. It can be connected to a 12- or 24-volt power source for power and to recharge. This device is better for powered assets, like generators, portable lights or powered signs.

Features and Services

The features listed below are for Azuga's vehicle telematics and asset telematics solutions. Since the asset tracking works with the same software, many features will translate within the expected use cases. We've marked what features apply to which offering below. Some advanced features, like fuel tracking and driver safety scorecards, are likely not a feature of Azuga's asset telematics offering.

  • Hardware and installation: Azuga provides OBD II port devices for its vehicle tracking and two types of devices for its asset tracking: a long-life asset tracker and a rechargeable asset tracker. The OBD II port devices are easy self-install components, while the asset tracking hardware may require additional installation.

  • Safety: Although they may not be features for asset tracking, Azuga's driver scorecards and safety features are a highlight of its vehicle telematics solution. While multiple services we look at provide integrated driver scorecards, Azuga is one of the few that automatically compares them for both the administrator and driver to see. This can allow drivers to track their own score and work to improve or maintain it. It also provides an easy way to grade drivers and issue incentives based on performance. In addition to great driver scorecards, this service provides real-time alerts on driver safety related to harsh braking and acceleration, speeding, and excessive idle time. Managers can also track fuel efficiency and vehicle maintenance. You can read more about fleet safety here.

  • Fuel performance: This feature is also specific to Azuga's vehicle monitoring software. It provides full fuel reporting features, including for speeding and idling. This can help you optimize your fuel. You can also analyze routes and stretch fuel further by planning better delivery routes.

  • Maintenance: Azuga provides real-time data so you can better anticipate vehicle health. It's possible to track repairs and better schedule maintenance to your fleet using Azuga's software. You can read more about Azuga's maintenance features here.

  • Alerts: Azuga offers a host of live alerts and scheduled reports. In addition to safety alerts, you can receive alerts on vehicle maintenance and other driver behaviors. You can also schedule reports on fleet health and status. You can read more about alerts here.

  • Customer reviews: While we found good reviews on various sites, Azuga doesn't have a Better Business Bureau page.

Pros and Cons

  • Pro
    • Azuga has one of the strongest asset telematics offerings of any company we reviewed. With two hardware devices and real-time tracking, Azuga provides solid asset tracking services.
    • This company also offers great safety features, like comparative driver scorecards and proactive maintenance monitoring.
  • Con
    • Azuga lacks a Better Business Bureau page.

Ease of Use

Azuga's software and interface is among the best we reviewed. While we didn't do a demo with the software, we watched several online tutorials and demos and viewed screenshots on the company's website. The dashboard is fully customizable and separated into tiles, which feature info on topics like driver scores, vehicle health, billing cycle and location. It provides a sleek toolbar with a bird's-eye map view for easy access to where each vehicle in your fleet is. It refreshes every 30 seconds, and you can view both weather and traffic data in the map screen.

 

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Pricing and Contracts

Agreements with fleet tracking companies are generally contract-based and tailored to your business's needs. Contracts usually run from 12 to 36 months and include a monthly service fee and an upfront fee for the hardware devices. Some plans allow you to rent the devices, which means they roll the cost of using the device into your monthly fee.

We reviewed some companies that don't operate on long-term contracts. Instead, they charge clients month to month and allow you to cancel at any time. These companies provide flexibility for very small businesses and the option of short-term service for larger ones. Some companies also provide a trial period or money-back guarantee, allowing you to try the service without committing to a contract.

Negotiation Tips

As you search for a GPS fleet tracking service, you can do a few things to ensure you're signing up for a service that's ideal for your business. Keep your needs in mind as you search for a service – you want to partner with a company that can provide everything you need and also scale with your business as it grows. Here are some factors to ask about:

  • Trials: Some companies offer businesses a 30-day trial of their hardware and software. This is crucial if you're dealing with a company that only offers long-term contracts. Make sure you ask the sales representative if the company provides a trial to let you see how the services work directly for your business. Even if you're dead set on one company, still take advantage of the trial period.

  • Refresh time: A lot of the software, while it's described as "real-time tracking," is not technically in real time. GPS fleet tracking software may refresh anywhere from every second to every three minutes, depending on which company you partner with. Of all the companies we reviewed, only Samsara and Fleetistics offer real-time, second-to-second tracking. The rest offer tracking between 30 seconds and two minutes, allowing breadcrumb trails as opposed to real-time tracking.     
         
  • Hardware and software: The service offering generally includes both hardware and software. Your vehicles are outfitted with hardware devices that send data back to a central hub. This information is accessible via the software the company provides you. The hardware is usually plug-and-play devices that are about the size of a deck of cards and can be inserted into your vehicles' OBD II ports. More advanced hardware includes separate pieces that link with information centers in your vehicles. The software is usually cloud-based and usable on desktops, tablets and smartphones.

Buying Guide

State of the Industry

Digital platforms have replaced paper operations and hold both drivers and companies to a higher standard than ever before. With GPS fleet tracking software, it's harder to fudge data and easier to keep a close eye on how your fleet is being used. There are countless applications for this technology, from improving fuel efficiency to ensuring vehicle and driver safety.

The most important aspect of fleet tracking, however, is the increased flow of data. The reports give fleet managers real-time data on their vehicles. You can leverage this opportunity in several different ways, but the big takeaway is that more information on your vehicles and drivers leads to better decision-making for your business. That's why, if you sign up for a fleet tracking service, you should make sure you use all the areas of your plan, not just to understand where your vehicles are at a given time. You can gather and analyze data to increase safety, optimize routes and hold drivers accountable. You can also track vehicle maintenance information with many of these services, and several of the companies in our review provide engine fault codes, which can help your mechanics quickly identify the problems that arise in your vehicle.

 

Our Methodology

We initially considered around 50 GPS fleet tracking companies. We came up with this initial list by identifying top industry players, companies currently on the Business News Daily vendor list, companies we found on other review sites and other reputable GPS fleet tracking companies. We whittled this list of 50 down to 32 by judging each company's web experience, reporting services and support options, and determining whether the company is geared toward small businesses and based in the U.S. From this list of 32, we determined 13 companies that stood out as having great service. Some of the factors we considered were the type of tracking services, safety features, overall dashboard and interface, pricing and contract structure, and whether we had reviewed the company in the past.

From this list of 13 companies, we determined six best picks based on standout features in each company. We considered contract length, software usability and refresh time, installation fees and setup, minimum vehicles required, safety details, the integrated GPS software, and customer reviews. We also made customer service inquiries via email and live chat with each of the 11 companies. We analyzed the six finalists based on more specific criteria related to their service. For example, we delved deeper into contract length, cancellation policies, support options and software usability. We tested customer service over the phone and did software demos for companies that allowed us to. For companies that couldn't offer demos, we analyzed video overviews of their software. The six final companies endured this test and hold up as our best picks for GPS fleet tracking services.

What to Expect in 2020

In 2020, we expect artificial intelligence to continue its expansion within GPS fleet tracking and management systems. Augmented reality, an interactive experience of the real-world environment enhanced by computer-generated sensors, is one of the larger technological advancements expected to improve GPS fleet tracking. These computer-generated sensors can sometimes be experienced across many inputs, such as visual, auditory, haptic or somatosensory channels. Interactive traffic alerts or fleet routes may be displayed on windshields in the near future. 

GPS fleet tracking is now more affordable than ever, and we expect this economic trend to continue in 2020. GPS technology is common for transportation systems and has now become cheap enough that many small businesses can take advantage of it.

May 2020: Teletrac Navman compiled data of more than 100 million miles driven by commercial fleets since the federal declaration of emergency related to the COVID-19 pandemic. The company found that, in addition to a 20% decrease in the average distance driven, drivers were 17% more likely to speed, 10% more likely to ignore stop signs and 15% more likely to engage in "harsh cornering," or turning at high speeds and sharp angles. The data, collected between March 13 and April 17, was released by Teletrac Navman on May 19.

October 2019: Despite wage concerns and driver shortages, the GPS fleet tracking industry is rapidly expanding. According to a study from Adroit Market Research, the GPS fleet tracking market is expected to grow to almost $4 billion by 2025. That means that, as technology improves, finding the right GPS fleet tracking service is essential for staying competitive in the trucking industry. Using data can also allow fleets to optimize fuel and increase efficiency.

Andrew Martins
Andrew Martins,
business.com Writer
See Andrew Martins's Profile
I am a former newspaper editor who has transitioned to strictly cover the business world for business.com and Business News Daily. I am a four-time New Jersey Press Award winner and prior to joining my current team, I was the editor of six weekly newspapers that covered multiple counties in the state.
Image Credit: vitpho / Getty Images
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