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Mark Fairlie

Mark Fairlie

Senior Analyst & Expert on Business Ownership
Introduction
About Me

Mark Fairlie brings decades of expertise in telecommunications and telemarketing to the forefront as the former business owner of a direct marketing company. Also well-versed in a variety of other B2B topics, such as taxation, investments and cybersecurity, he now advises fellow entrepreneurs on the best business practices.

At business.com, Fairlie covers a range of technology solutions, including CRM software, email and text message marketing services, fleet management services, call center software and more.

With a background in advertising and sales, Fairlie made his mark as the former co-owner of Meridian Delta, which saw a successful transition of ownership in 2015. Through this journey, Fairlie gained invaluable hands-on experience in everything from founding a business to expanding and selling it. Since then, Fairlie has embarked on new ventures, launching a second marketing company and establishing a thriving sole proprietorship.

Experience
Senior Copywriter at Westbourne Copy Studios Limited
December 2021 - Present
Managing Director at More Than Words Email & Telemarketing
September 2016 - December 2021
Education
The University of Sheffield
Graduate
English Language and Linguistics
Mark's Product and Service Reviews
Our team conducts an independent analysis of products and services that can help manage your business.
08.27.26
The Best CRM Software of 2026
HubSpot, monday CRM and Zoho lead our picks for the best CRM...
08.25.26
The Best Fleet Management Services of 2026
Top GPS fleet tracking services include Verizon Connect, Samsara,...
09.02.26
Best CRM for Law Firms
We reviewed the best CRM software for law firms, including...
09.18.26
The Best Call Center Software In 2026
Five9, Twilio and GoTo provide cloud-based call center solutions...
09.04.26
The Best Text Message Marketing Services of 2026
EZ Texting, SimpleTexting and Textedly offer robust SMS marketing...
08.18.26
Best CRM for Recruiting
Find the best CRM software for recruiters in 2025. Compare top...
08.31.26
The Best Business Internet Service Providers of 2026
Need an internet service provider for your business? We've...
09.23.26
The Best Website Builders and Design Services of...
Compare the best website builders and design services of 2026,...
09.29.26
The Best Email Marketing Services and Survey...
Mailchimp, Constant Contact and Campaign Monitor excel in email...
Mark's Activity
Better Together: Making Magic Between Big Companies and Startups - thumbnail
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Better Together: Making Magic Between Big Companies and Startups
Startups and enterprises can complement each other by collaborating. Learn how large and small players can overcome issues and work together.
Updated January 29, 2026
Top Virtual Reality Business Use Cases - thumbnail
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Top Virtual Reality Business Use Cases
Explore how businesses are using virtual reality to improve training, sales and customer experiences, plus the pros and cons of adopting VR.
Updated April 07, 2026
What Is a Surety Bond? - thumbnail
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What Is a Surety Bond?
Surety bonds act as a legally enforceable guarantee that help small business owners secure third-party contracts. Learn how they work.
Updated January 09, 2026
What Is a Virtual Phone Number? - thumbnail
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What Is a Virtual Phone Number?
Learn everything you need to know about virtual phone lines and how you can use one to optimize your business in a matter of moments.
Updated January 09, 2026
What Is Workflow Automation? - thumbnail
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What Is Workflow Automation?
Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create an automated workflow.
Updated February 10, 2026
Types of Cyber Risks Businesses Should Be Aware Of - thumbnail
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Types of Cyber Risks Businesses Should Be Aware Of
Cyberattacks could lead to big financial losses and even civil or criminal penalties. Learn how your business can reduce the risks.
Updated January 16, 2026
How to Handle a Business Lawsuit - thumbnail
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How to Handle a Business Lawsuit
Business owners are vulnerable to lawsuits. Learn common lawsuit types, as well as how to handle a lawsuit, deal with insurance, and protect your company.
Updated January 07, 2026
How to Become a Full-Time Airbnb Entreprener - thumbnail
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How to Become a Full-Time Airbnb Entreprener
Airbnb has revolutionized rentals, giving entrepreneurs a way to earn. Learn how to start and grow a successful Airbnb business with this guide.
Updated January 05, 2026
Text Message Marketing: Annoying, Brilliant or Both? - thumbnail
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Text Message Marketing: Annoying, Brilliant or Both?
Forget WhatsApp or Facebook Messenger. The way to reach more Americans on their cell phones is by the humble SMS text message.
Updated November 06, 2025
VoIP vs. Landlines - thumbnail
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VoIP vs. Landlines
VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.
Updated January 30, 2026
QuickBooks Desktop vs. Online: Which Should You Use? - thumbnail
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QuickBooks Desktop vs. Online: Which Should You Use?
Learn the differences between QuickBooks Desktop and QuickBooks Online, including pricing, features, user limits and who each version is best suited for.
Updated June 24, 2026
What Is a Cyber Attack? - thumbnail
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What Is a Cyber Attack?
Discover the type of damage a cyber attack can do to any business, and some of the top ways you can prevent them.
Updated July 09, 2026
Why Every Business Owner Needs an Exit Strategy - thumbnail
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Why Every Business Owner Needs an Exit Strategy
You don’t go into business planning to get out — but you should. Find out why an exit strategy is important and why you need two strategies.
Updated July 14, 2026
Pipedrive Review and Pricing - thumbnail
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Pipedrive Review and Pricing Review
Business.com’s review of Pipedrive shows why it is our choice as the best CRM for sales automation. Read the review and learn more about its pros and cons.
Updated July 16, 2026
How Page Load Speed Affects Customer Behavior - thumbnail
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How Page Load Speed Affects Customer Behavior
Do you want to rank higher on Google and make more sales? Find out how to determine if your site downloads too slowly and what will boost its speed.
Updated June 26, 2026
Podium Text Message Marketing Review and Pricing - thumbnail
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Podium Text Message Marketing Review and Pricing Review
Learn about Podium's AI-powered customer communication platform, including its text messaging, online review management, payment processing and automation tools. Read our in-depth review of its features, pricing, pros, cons and ideal use cases.
Updated July 28, 2026
Verizon Connect Review and Pricing - thumbnail
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Verizon Connect Review and Pricing Review
Verizon Connect is a GPS fleet tracking solution ideal for midsize fleets. Learn more about the platform’s features, pros and cons in this Business.com review.
Updated August 25, 2026
Revver Review and Pricing - thumbnail
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Revver Review and Pricing Review
Revver, formerly Rubex by eFileCabinet, has excellent document storage and workflow management tools. Read our review for information on features and price.
Updated August 31, 2026
Textedly Review and Pricing - thumbnail
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Textedly Review and Pricing Review
Our Textedly review explores this text messaging service's easy-to-use texting tools, pricing, AI features, payments, review management and more. See why it's our top pick for simple texting needs.
Updated September 04, 2026
How to Tell if Your Business Is Growing Too Quickly (and What to Do About It) - thumbnail
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How to Tell if Your Business Is Growing Too Quickly (and What to Do About It)
Learn how to tell if your business is growing too quickly, with 15 warning signs and practical tips to manage growth, protect cash flow and maintain performance.
Updated September 04, 2026