TriNet is a full-service HR solution for small and midsize businesses. It specializes in several industries, such as architecture, engineering, consulting, education, e-commerce, financial services, life sciences, manufacturing, marketing and advertising, nonprofits, retail and wholesale, and technology. What separates TriNet from some of its competitors is its customer support. Its team of skilled HR experts can facilitate compliant and efficient HR processes for your business.
Editor's score: 9.2/10
Unlike many of its competitors, TriNet makes its customer support available 24/7. The ability to reach an HR expert at any time of day can be a game-changer, especially for businesses with nonstandard hours. With various ways for you to reach its support agents (by phone, mobile text, instant message, email or contact form), TriNet has mastered the practice of being truly available to its customers. To further expand its HR support, TriNet recently acquired Zenefits, another of our HRO top picks. This acquisition combines two highly scalable and user-friendly solutions, to create an enhanced HR offering for SMBs.
Businesses partner with TriNet for many HR services, such as payroll processing and tax administration, expense management, time and attendance tracking, employee benefits administration, risk management, workforce analytics, and compensation management. The TriNet mobile app lets your employees view their pay details, monitor their expenses and approvals, view their benefits, and manage and submit time-off requests. Your managers and administrators can use the app to view a plethora of HR information, including workforce data.