By Saige Driver, business.com Writer | Updated Jun 25, 2020
Textedly is the best text message marketing software for small businesses. With features like custom keywords and free incoming text messages, Textedly has a range of helpful text message marketing tools. With this service, businesses of all sizes can create and execute successful text message marketing campaigns and track results. However, it's missing some features that the best services have, such as segmentation tools, drip campaigns, and surveys.
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Textedly has many great tools, specifically its contact management tools and analytics. While it is missing some features, its dashboard is user-friendly. If you have questions about the service, you can contact support or browse through Textedly's blog, which explains how to obtain starts on your campaigns as well as text message marketing best practices.
Textedly has plans for businesses of all sizes. Along with the free trial, Textedly has eight different plans: Plus, Enterprise, Elite, Business, Silver, Premium, Gold and Platinum. All plans come with custom keywords and free incoming text messages.
If you pay for your subscription annually, you receive 20 percent more text messages a month.
- The Starter plan is the 14-day free trial. It includes 300 messages, one custom keyword and free incoming text messages. You don't need to provide your credit card information when you sign-up for the free trial.
- The Plus plan is $25 per month and includes 2,000 messages per month if you pay monthly. This plan includes two custom keywords.
- If you pay monthly, the Enterprise plan is $40 per month and includes 3,500 messages.
- The Elite plan is $55 per month and includes 5,000 messages for monthly plans.
Other plans range from $110 to $550 per month and include between 10,000 and 50,000 messages.
Ease of Use
When you sign up for Textedly's free trial, you can set up one custom keyword. Textedly's dashboard is easy to navigate and includes your subscriber list, past and future campaigns, custom keywords and reports.
Textedly's help center features articles about how to get started with the platform, how you upload contacts and troubleshooting.
When you upload contacts, you can include customized data, including the contact's full name, his or her state, city, ZIP code and email address. While Textedly is user-friendly, other platforms are more intuitive. Before you start testing the software, though, make sure that your custom short code is approved.
If you run into issues using Textedly, you can contact support via live chat and text.
Analytics: Comprehensive analytics is an important feature in text message marketing services. Nearly every service offers this feature. Textedly's analytics let you view real-time data, including subscriber time stamps, activity feed, user history, interactive graphs and performance metrics.
Autoresponders: The best text message marketing companies make it easy to stay in touch with customers. With Textedly's autoresponders, you can schedule automated replies to contacts when they subscribe to your contact list. You can create custom auto-replies, such as welcome messages or promotions. You can change replies as often as you want.
Contact management: With Textedly, you upload your existing contact list. Clients can also subscribe to your list by texting your custom keyword to a short code.
Customization: The best and most successful text message marketing campaigns are personalized. Even if you send out a mass text message, be sure to include personal information such as your contact's full name. Textedly's tools can capture data for each client, including their name and email address, so you can tailor your messages to your target audience.
Free incoming text messages: With Textedly, incoming text messages are free, you only pay for the messages you send.
Keyword: Text message marketing services typically use keywords to help manage contact lists and differentiate new subscribers. Contacts can text your custom keyword to a short code to opt in to your subscribers' list. With Textedly, you can create as many keywords as you want.
Multimedia messaging: Textedly allows you to attach pictures to text messages. The best services let you send video and audio clips, which, unfortunately, Textedly doesn't offer. Most texting services let you send a message that is 160 characters long. With this service, you can send a message that contains more than 300 characters.
Schedule: One helpful feature that the best text message marketing companies offers is the ability to schedule campaigns in advance. Textedly's software features a calendar so you can schedule a single text message or a group of messages to go out at any time. This is helpful for scheduling