HR software can help business owners effectively manage their human resources (HR) functions, including payroll, benefits administration, recruiting and onboarding, talent management, compliance support, and workflow automations. Rippling and Gusto are both excellent, customizable HR solutions with robust functionality. We’ll compare their pricing, features, usability and customer support to help businesses choose the right HR software for their needs.
Rippling and Gusto are two of the best HR software options on the market. However, key differences may make one more suitable for your business. Here’s an overview of their features and pricing.
Starting monthly price
$8 per user per month
$40 monthly (plus $6 per person per month)
Comprehensive (add-on option)
Comprehensive (included in plans)
Ease of use
Very intuitive and user-friendly
Intuitive and user-friendly
Email and web chat (plus phone support with HR help desk add-on)
Phone, email and web chat (priority support add-on)
Rippling is an advanced HR and IT solution that caters to small and midsize businesses. It’s ideal for employers who want to manage HR functions with workflows and automations, reducing the need for manual HR processes. The software is highly customizable, making it an excellent solution for businesses that need a flexible or unique HR management system. While Rippling’s functions can streamline HR processes, employers must have the time and ability to set up workflow automations when accessing the software. Check out our detailed Rippling review for more information on this powerful platform.
Rippling allows you to trigger custom workflows based on employees, third-party app data and more. Source: Rippling
Gusto is a payroll platform with integrated HR features that best serves small companies with fewer than 50 workers. It’s a great solution for mixed workforces because it can support businesses that must pay employees and contractors. Since payroll functionality is at Gusto’s core, it’s best for small businesses seeking a comprehensive payroll platform with additional HR functions. Gusto offers several add-on options and supports hundreds of third-party applications, making it ideal for businesses that need a flexible solution. Read our in-depth Gusto review to learn more.
The Gusto platform is comprehensive but easy to navigate. Source: Gusto
Here’s how Rippling and Gusto compare in pricing and essential HR services and functions.
The best HR software for your business will fit your budget while providing essential features.
Rippling’s base workforce platform, Rippling Unity, starts at $8 per user per month. However, it offers several additional service options, so you must contact Rippling directly for a quote.
Here is some notable Rippling pricing information:
Gusto offers three plans for employees (Simple, Plus and Premium) and a plan for contractors. Features and support vary by service level.
Here is some notable Gusto pricing information:
Here’s a breakdown of Gusto’s base plans:
$35 per month, plus $6 per contractor per month
$40 per month, plus $6 per employee per month
Everything in the Simple plan, plus:
$80 per month, plus $12 per employee per month
Everything in the Plus plan, plus:
We like that both vendors offer monthly rates and multiple add-ons, so small and growing businesses pay only for the services they need. However, Gusto is our winner in this category. Its Simple plan includes essential HR functions like employee onboarding, payroll and employee self-service. We also like that Gusto offers a one-month free trial – something Rippling and many competitors don’t offer.
Gusto’s pricing is transparent and readily accessible online, making budgeting for your HR needs easier. Source: Gusto
Here’s how Rippling and Gusto compare when it comes to essential HR services.
Gusto offers essential HR services and add-ons. However, Rippling’s extensive HR capabilities impressed us. We like that Rippling can automate virtually any HR process, saving your HR team countless hours. And Rippling is one of the few HR solutions we reviewed that offers IT functions like app and device management. Additionally, we were pleased to see that Rippling offers an optional PEO arrangement for small businesses that want a co-employment model.
Rippling helps employers manage the entire lifecycle of their employees’ desktop and mobile devices. Source: Rippling
Rippling and Gusto both incorporate robust payroll processing functions.
Payroll is Gusto’s bread and butter, and it does it well. We like that full-service payroll functionality is automatically included in every plan; users don’t have to pay extra to add payroll functionality. We like that businesses can pay international contractor payments, which is especially valuable with today’s remote workforces.
Gusto’s time-tracking features can automatically integrate with its payroll functionality. Source: Gusto
HR software should be straightforward to implement and use. Here’s how Rippling and Gusto compare.
During testing, we found both platforms intuitive and easy to navigate. However, Rippling’s automations and workflow-creation features boost its usability and set it apart. While configuring automation processes can take time, once established, your HR functions can practically run themselves. Automating tedious tasks can save employees and HR professionals countless hours, freeing them for more pressing issues. We also like that Rippling offers device and app management, allowing companies to manage several business functions from one platform without integrations.
Set up automated checklists in Rippling to save your HR team time. Source: Rippling
Rippling and Gusto both offer user-friendly iOS and Android mobile apps, helping employees manage their HR information on the go.
Being able to contact your vendor is crucial. Here’s how Rippling and Gusto handle customer support.
This category is a tie. Both companies offer standard HR support through multiple channels and comprehensive online resources, which is standard in the HR industry. We like that both vendors allow users to upgrade to more advanced support if needed.
Rippling and Gusto are excellent HR solutions for many businesses. We recommend these platforms for the following organizations:
Rippling is an excellent option for small and midsize businesses that want to automate several HR functions. It’s also a great choice for companies that want to manage HR, IT, and finance data and processes from a centralized platform.
Gusto is best for small businesses (with fewer than 50 workers) that want HR software with comprehensive payroll features. It’s also a great choice for businesses working within a specific HR budget that want to see upfront plan pricing online.
Rippling typically takes an average of three weeks to implement, although your company’s implementation time will depend on the features you must access. Since Rippling is a highly customizable HR solution, setting up automations can take time. However, once set up, many of your HR processes will be quicker, thanks to the software’s automatic workflows.
Like Rippling, Gusto’s implementation time depends on the features and add-ons you select. However, we were pleased to learn Gusto’s straightforward software can be implemented in just a few days. This is much quicker than many competitors, including Rippling.
Yes. Rippling is a highly customizable HR and IT solution that can integrate with more than 500 third-party applications. It also has several add-on options, making it a flexible solution for small and midsize businesses.
Yes. Gusto can integrate with nearly 200 third-party applications. This is on par with competitors and guarantees you’ll be able to seamlessly integrate the vendor with many business software solutions you already use.