A professional employer organization (PEO) can be a game-changer for SMBs that need help managing their human resources (HR) functions. TriNet and Justworks are two excellent PEOs that work within a co-employment model to handle onboarding, payroll processing, filing payroll taxes, administering employee benefits, managing employee performance, mitigating legal risks, and dealing with administrative HR functions. We’ll look at how TriNet and Justworks measure up in pricing, essential HR tasks, customer service and ease of use to help businesses choose the best PEO for their needs.
TriNet and Justworks are among the best PEO services for hiring, training and managing employees. Both are ESAC- and IRS-certified and provide crucial features like payroll, benefits administration, HR support, mobile applications and intuitive employee self-service capabilities.
However, TriNet and Justworks have key differences that may make one or the other more suitable for your organization.
Starting monthly price
Varies for each customer
$59 per employee per month
Payroll and benefits administration
In-house (payroll is required)
In-house (payroll is required)
Ease of use
Intuitive and user-friendly
Very intuitive and user-friendly
Industry-specific support based on customer needs
Account manager, live chat, phone and email
TriNet is a professional employer organization that caters to small and midsize businesses with fewer than 250 employees. It’s a bundled solution ideal for businesses that want comprehensive HR support with recruiting, payroll processing, payroll tax filing, benefits administration, compliance assistance and employee development. TriNet makes skilled industry experts available to its clients, so it’s ideal for companies that need industry-specific HR support. Learn more about TriNet’s options and features by reading our in-depth TriNet review.
Justworks is ideal for businesses with fewer than 100 employees. It’s one of the only PEOs we reviewed that offers transparent, upfront pricing online, making it an ideal solution for small or growing companies with a limited HR budget. Its platform is intuitive and user-friendly; this PEO is an excellent option for businesses seeking an affordable HR solution that’s easy to implement and navigate. Read our detailed review of Justworks to gain a more comprehensive overview of the platform.
Here’s how TriNet and Justworks compare in pricing, ease of use, customer service and standard PEO services.
Fitting your PEO into your business budget is crucial. Here’s how TriNet and Justworks handle pricing.
Like many PEOs, TriNet does not list its pricing online. Instead, it provides custom quotes based on each client’s needs. Depending on your preferences, TriNet’s pricing model could be a benefit or drawback.
Here is some notable TriNet pricing information:
If you want a TriNet HR solution without the PEO model, check out Zenefits by TriNet, an HRO service with onboarding and other employee-centric features. Read our review of Zenefits by TriNet for more information.
Justworks transparently lists its pricing online – a rarity in the industry. It offers two PEO plans:
Here is some notable Justworks pricing information:
Justworks wins this round with its transparent pricing and reasonable rates. We like that business owners can get a quick assessment of their costs and services. The two-employee minimum also impressed us; this is an excellent option for very small companies. Additionally, users can easily switch from Basic to Plus if their needs change. Although TriNet’s customized pricing and plans deliver personalized solutions, costs can add up – and your price won’t be clear until you contact a representative.
HR services are the bread and butter of PEO offerings. Here’s how TriNet and Justworks stack up.
When it comes to HR administration features, we found TriNet to be more comprehensive. While Justworks offers essential HR services, TriNet provides a broader range of HR features overall, including an in-house applicant-tracking feature. We also like that TriNet focuses on specialized resources, providing employers with industry-specific support.
TriNet’s applicant-tracking features simplify the recruitment process. Source: TriNet
Here’s how TriNet’s and Justworks’s payroll and benefits administration features measure up.
We found TriNet and Justworks to be comparable when it comes to payroll and benefits administration. Both PEOs offer an in-house payroll platform and optional employee benefits and time-tracking features. During hands-on testing, we were impressed with how easy both companies’ payroll solutions were to navigate. Since access to affordable benefits is a significant advantage of PEOs, we were pleased to see that both solutions offer comprehensive benefits.
TriNet’s time and attendance features include a visual scheduler that can generate work schedules. Source: TriNet
Your PEO should provide an easily navigable interface. Here’s how TriNet and Justworks compare.
This category was a close call, but Justworks edged out TriNet with a few advantages. The platform is extremely easy to implement and includes ongoing support to keep setup and operations seamless and smooth. We also like that employees can access the platform online and via iOS and Android mobile apps, lending to its overall accessibility.
The Justworks platform is easy to implement and navigate. Source: Justworks
Your PEO’s customer support options should accommodate your preferences and schedule.
We like that both companies provide excellent customer support. However, TriNet wins this category by a slight margin. In addition to its online resources and general support, TriNet provides industry-specific support – a significant benefit for getting HR compliance questions answered. We also like that TriNet has an A+ rating with the BBB, compared to Justworks’ C- rating. While this rating isn’t always indicative of the service you’ll receive from a company, it’s worth noting.
Justworks provides excellent customer support and a dedicated account manager for companies with over 15 employees. Source: Justworks
TriNet and Justworks both provide essential PEO services with top-notch support. We recommend these companies in the following situations.
TriNet’s wide-ranging features can handle most companies’ needs. Additionally, TriNet is ideal for employers that want to partner with a PEO that can offer industry-specific support.
Justworks is an ideal solution for employers that need PEO assistance with HR basics at an affordable rate. It’s also an excellent choice for small businesses seeking a PEO with good customer service and an intuitive HR platform.
TriNet is a big name in the PEO space. It competes against other well-known PEOs like Justworks, Rippling, Insperity, ADP and Paychex.
While implementation times will vary based on your organization’s size and selected features, TriNet has an average implementation time of about two weeks.
Implementation time will vary based on organization size and your chosen plan. However, Justworks has an average implementation time of about two to three weeks.
If you want to access insurance services through Justworks, the PEO can partner with several popular benefits providers. Aetna, Kaiser Permanente, MetLife and UnitedHealthcare are all benefits partners.