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Business phone service comparison of award winning providers. Over 1,000 user reviews and ratings. WhichVoIP has helped over 40,000 businesses save up to 80% on their phone bills.

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VTech ErisTerminal®

SIP phones to unify communications. From the #1 cordless phone company.

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VTech ErisBusinessSystem

4-line office phones made to fit your business.

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Search Results

Successful 'On-Hold' Messaging

Delivering sales and marketing messages on hold is an idea that's gaining momentum among small businesses. Sure, you want to avoid putting anyone on hold.

Getting and Using 800 Numbers

Toll-free numbers (or "800 numbers") let callers contact your business without having to pay for the call. Generally, toll-free numbers aren't expensive, although the cost rises as your volume climbs.

Choosing a Phone Service Provider

In the past, choices were limited when it came to choosing a phone service provider for your business. But thanks to new technology and an increasingly competitive market, businesses now have a number of options.

Local Phone Service

Residential phone service in the United States used to be pretty predictable. AT&T, known as Ma Bell, was the de facto phone monopoly.

Prepaid Phone Cards

Save money on business expenses by purchasing prepaid phone cards and using them in lieu of a traditional calling plan. You can decrease your overhead and escape overuse charges and fees with prepaid calling cards.

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Competitive Local Exchange Carriers (CLEC) in Texas

Several CLECs serve the state of Texas. Competitive Local Exchange Carriers (CLEC) in Texas have been around since the Telecommunications Act of 1996.

Pay Telephones

With the popularity of cell phones, there is less of a market for pay phones. However, you can still find pay phones outside of 7-Elevens, some grocery stores, gas stations or other businesses.

Making the Most of Calling Cards

Making the most of calling cards includes being able to make calls cheaply and easily when you and your employees are traveling. Calling card providers should cut through the red tape and provide you with solutions that enhance your business instead of putting a crimp in it.

Using Calling Cards

Using calling cards is wise when doing business because it keeps you connected, no matter where you are. Rather than give employees company cell phones and reimburse them later, telephone calling cards are a cheap and easy way to handle communication.

Cellular and Paging Service Providers Basics

Not too many years ago, the competition in the cell phone and pager provider industry was sparse at best. The options available to a business were limited and the cellular and paging services from each provider didn't differ considerably.

Business Phone Service News and Trends

Business phone services continue to evolve as Internet and cable technology usage grows and more businesses learn how to use it. Long distance carriers are a growing segment of the telecommunications industry with more small business phone service and products available for businesses.

Making the Most of Cellular and Paging Service Providers

It seems like an obvious tactic to choose a cellular and paging service provider that best fits the specialized need of your business. However, when a business is making the most of cellular and paging service providers, they often overlook this point.


MessageBase help companies by professionally answering their calls boosting staff productivity and reducing operational overhead costs.

Phone Services

Smartphones seem to have become the most popular method for communication among business owners. Phones with internet access offer a ton of new features that make business operations easier than ever.

However, you don’t have to go mobile just yet. There are many landline phone service options that utilize all of the same features of smartphones in desktop versions to help keep your office connected and running smoothly.

If you’re running a mobile business, take a look at our business mobile providers.

This guide will give you information on the types of phone service you can purchase; included are the benefits and drawbacks of using landline services, as well as tips for making the right decision in choosing a service provider, either to replace or update an already-existing wireless service.

Benefits of Landlines

There are several benefits to having a landline in addition to or instead of wireless phone service. Some of these benefits apply to all landlines users, while other benefits are most valuable to businesses.

    Cheaper rates as demand decreases- More than 1 in 4 US homes had only a wireless phone as of June 2010, up from 13.6% in 2007, according to National Center for Health Statistics. This statistic makes it clear that demand for wireless services is rising, while demand for landline service is declining. As demand declines, service providers are decreasing their rates to make landline services more affordable.

    No worries over signal strength- Landlines prevent your company from ever worrying about calls dropping or reaching out to areas with low signal strength, because landlines do not rely on radio lines.

    Greater level of security - Cellular lines are less secure than landlines. It’s easier for a hacker to listen in on a wireless connection than to tap a phone line, so if your business is concerned with security, sensitive information should be shared over a secured line.

Benefits of Wireless

Though landline services are still common in the business world, wireless connectivity seems to be steadily becoming the new norm. The following are ways in which landline connections just can’t keep up.

    Customer Service- Some landlines charge incoming customer calls if they are not connected to a hotline. Wireless connectivity allows you to be more available to your customers to answer their questions or concerns.

    Billing Increments- Landline providers that charge by time may have large billing increments (meaning that they can charge a 61 second call for two minutes). Wireless plans often have unlimited options including calling and data for a set monthly amount.

    Billing Services- Most wireless providers offer online support and billing that allows you to monitor your usage and payments online, instead of referring to printed billing statements. Make sure that the phone service provider you choose has the flexibility you require.

VOIP service is a great alternative to landlines, take a look at our VOIP service vendors.

While it may seem like the popular option to only have a wireless phone, having a landline also has its benefits. Most phone service providers offer bundle or package deals that include landline options if desired. Be sure you have a clear calculation of your monthly budget that you can dedicate to phone services, and find a provider that can supply you with the connectivity you need.

If you’re interested in phone services, you may want to look at phone systems and phone system accessories.

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