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VoIP buying guide for small business | PCWorld

Aug 14, 2012 ... You need an IP-based private branch exchange—a VoIP-friendly version of the PBX phone systems that many offices use—to route your calls ...

VoIP Phone Systems — Get an Affordable Phone System at VoIP ...

Our large selection and vendor neutral approach to VoIP Phone Systems makes sure that you get the right VoIP Phone System – regardless of your needs or ...

IP Phone Systems and IP PBX | ShoreTel

VOIP phones and IP telephone systems from ShoreTel are designed from the ground up to streamline the work of administrators and end users alike.

VoIP phone - Wikipedia, the free encyclopedia

A VoIP phone or IP Phone uses Voice over IP (Voice over Internet Protocol .... This is a major reason the dominant call center and PBX VoIP systems rely on PoE ...

Business VoIP - Nextiva Award Winning Cloud Business Phone ...

Business VoIP phone systems trusted by more than 100000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business ...

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3CX Phone System for Windows

3CX Phone System for Windows is a software-based PBX that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full ...

VoIP Phone Systems | Vonage Business Solutions

VoIP phone systems from Vonage Business Solutions provide businesses with reliable, feature rich, and easy to use phone services.

VoIP Office Phone Systems | Virtual PBX

A VoIP office phone system provides companies the ability to receive and make phone calls using internet connections instead of the public switched telephone ...

Small Business VoIP Phone Service, Business Phone Systems | 8x8 ...

See why 8x8 VoIP business phone service is the ideal business telephone system for small and medium sized business.

Business Phone Systems | VoIP Phone Systems | Allworx

Allworx business phone systems support analog, digital and VoIP phones in any combination to adapt new business phone technology all at once or adapt ...

Business Phone Systems- VoIP, IP Telephone Systems for SMB ...

Manufacturers of business telephone systems including voice processing digital phones, CTI ACD automatic call distribution to fit your business phone system ...

A Guide to VoIP Phone Systems


VoIP (Voice over Internet Protocol) phone systems allow users to make calls to others through an Internet connection. In comparison to traditional phone systems, calls are broken up by the Internet to small, transmission packets, which are sent to the recipient. At the other end, the information is re-assembled and decoded to the recipient of the call.

VoIP phone systems confer a number of benefits to customers. The main advantages of VoIP phone systems include affordability and functionality. Users of VoIP phone systems are able to make local and long-distance calls at a cost-effective price.

Types of VoIP Phone Systems

There are two main types of VoIP phone systems available: “soft phones” and hardware that is similar to ordinary telephones.

  • A “soft phone” is software that is utilized through the computer, and allows customers to communicate with others through an easily downloadable program. In order to utilize soft phones, customers need a computer, a microphone, and speakers.

For users that are on a tight budget, soft phones are a viable option, with many free versions available on the market. Free programs allow users to connect to others through a shared program, and are easy to implement and use.

However, one of the most significant disadvantages of “soft phone” is their reliability on having an internet-friendly device – whether that is a computer or tablet. Without one of these, you can’t simply pick up the phone to make the call.

For larger companies, business owners and employees need a more stable phone system and may choose to implement a VoIP service which comes with the hardware and hardwire hookups.

  • Many VoIP service providers offer plans that allow users to connect to multiple phones or customers to contact employees through extension numbers.

In addition, business owners can choose to select an area code from virtually any location. This is useful for businesses that choose to expand to other locations, or possess representatives that travel to different locations. Check out our VoIP Service vendors if this option appeals to you.

Tips for Purchasing Your VOIP Phone System

Cost:  When purchasing a VoIP phone system, customers should consider costs such as the type of plan and the equipment needed for such a system. Plans offered by reliable providers tend to be more expensive, but may be affordable in the long run. Users should also watch out for additional costs from adding more users or expanding their services.

Provider: There are a number of different providers that offer VoIP phone services. Customers should explore the various providers that present services in their area, and the different plans and services associated with each VoIP phone company.

Features: VoIP phone systems offer a number of different features besides traditional calling. Some features include allowing employees and users to connect to others through a computer or free, downloadable programs. For businesses looking to install a VoIP phone system, a useful feature is an 800 number, which allows customers to contact representatives for free.

If you’re interested in VoIP phone systems, you may also want to look at phone accessories and virtual phone systems.

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