Nowadays, more companies are relying on VoIP business phone systems for their telephone needs. These phone systems function over the Internet, and allow users to access a variety o… more »
Phone systems are important for maintaining contact between consumers, leads, and representatives, and facilitating business operations between the different parties. Before decidi… more »
Phone systems are a critical part of many offices, and are considered as essential tools for running businesses. Many customers still rely on phone services as a primary means of c… more »
Private branch exchange (PBX) systems operate by connecting the telephone lines of a business or company to a public switched telephone network. Suited for mid-sized to larger comp… more »
An IP PBX system is a telephone system commonly utilized by businesses, designed to deliver voice and video communications to others through an IP enabled network. IP PBX systems a… more »
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VoIP (Voice over Internet Protocol) phone systems allow users to make calls to others through an Internet connection. In comparison to traditional phone systems, calls are broken up by the Internet to small, transmission packets, which are sent to the recipient. At the other end, the information is re-assembled and decoded to the recipient of the call.
VoIP phone systems confer a number of benefits to customers. The main advantages of VoIP phone systems include affordability and functionality. Users of VoIP phone systems are able to make local and long-distance calls at a cost-effective price.
There are two main types of VoIP phone systems available: “soft phones” and hardware that is similar to ordinary telephones.
For users that are on a tight budget, soft phones are a viable option, with many free versions available on the market. Free programs allow users to connect to others through a shared program, and are easy to implement and use.
However, one of the most significant disadvantages of “soft phone” is their reliability on having an internet-friendly device – whether that is a computer or tablet. Without one of these, you can’t simply pick up the phone to make the call.
For larger companies, business owners and employees need a more stable phone system and may choose to implement a VoIP service which comes with the hardware and hardwire hookups.
In addition, business owners can choose to select an area code from virtually any location. This is useful for businesses that choose to expand to other locations, or possess representatives that travel to different locations. Check out our VoIP Service vendors if this option appeals to you.
Cost: When purchasing a VoIP phone system, customers should consider costs such as the type of plan and the equipment needed for such a system. Plans offered by reliable providers tend to be more expensive, but may be affordable in the long run. Users should also watch out for additional costs from adding more users or expanding their services.
Provider: There are a number of different providers that offer VoIP phone services. Customers should explore the various providers that present services in their area, and the different plans and services associated with each VoIP phone company.
Features: VoIP phone systems offer a number of different features besides traditional calling. Some features include allowing employees and users to connect to others through a computer or free, downloadable programs. For businesses looking to install a VoIP phone system, a useful feature is an 800 number, which allows customers to contact representatives for free.
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