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Our large selection and vendor neutral approach to VoIP Phone Systems makes sure that you get the right VoIP Phone System – regardless of your needs or ...

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VoIP phone systems from Vonage Business Solutions provide businesses with reliable, feature rich, and easy to use phone services.

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A Guide to VoIP Phone Systems

VoIP (Voice over Internet Protocol) phone systems allow users to make calls to others through an Internet connection. In comparison to traditional phone systems, calls are broken up by the Internet to small, transmission packets, which are sent to the recipient. At the other end, the information is re-assembled and decoded to the recipient of the call.

VoIP phone systems confer a number of benefits to customers. The main advantages of VoIP phone systems include affordability and functionality. Users of VoIP phone systems are able to make local and long-distance calls at a cost-effective price.

Types of VoIP Phone Systems

There are two main types of VoIP phone systems available: “soft phones” and hardware that is similar to ordinary telephones.

  • A “soft phone” is software that is utilized through the computer, and allows customers to communicate with others through an easily downloadable program. In order to utilize soft phones, customers need a computer, a microphone, and speakers.

For users that are on a tight budget, soft phones are a viable option, with many free versions available on the market. Free programs allow users to connect to others through a shared program, and are easy to implement and use.

However, one of the most significant disadvantages of “soft phone” is their reliability on having an internet-friendly device – whether that is a computer or tablet. Without one of these, you can’t simply pick up the phone to make the call.

For larger companies, business owners and employees need a more stable phone system and may choose to implement a VoIP service which comes with the hardware and hardwire hookups.

  • Many VoIP service providers offer plans that allow users to connect to multiple phones or customers to contact employees through extension numbers.

In addition, business owners can choose to select an area code from virtually any location. This is useful for businesses that choose to expand to other locations, or possess representatives that travel to different locations. Check out our VoIP Service vendors if this option appeals to you.

Tips for Purchasing Your VOIP Phone System

Cost:  When purchasing a VoIP phone system, customers should consider costs such as the type of plan and the equipment needed for such a system. Plans offered by reliable providers tend to be more expensive, but may be affordable in the long run. Users should also watch out for additional costs from adding more users or expanding their services.

Provider: There are a number of different providers that offer VoIP phone services. Customers should explore the various providers that present services in their area, and the different plans and services associated with each VoIP phone company.

Features: VoIP phone systems offer a number of different features besides traditional calling. Some features include allowing employees and users to connect to others through a computer or free, downloadable programs. For businesses looking to install a VoIP phone system, a useful feature is an 800 number, which allows customers to contact representatives for free.

If you’re interested in VoIP phone systems, you may also want to look at phone accessories and virtual phone systems.

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