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Could you sum up the purpose of your business in one sentence? A strong mission statement does just that.
A mission statement is a concise summary of your business’s purpose, values and objectives. An effective mission statement communicates to your team, your customers and your partners exactly what it is your business sets out to achieve. Once established, your mission statement serves as your guiding principle.
This guide covers how to write the perfect mission statement for your business and the value it offers as you continue to grow.

The most effective mission statements are short and concise, while providing clarity and inspiring action. Your mission statement should offer a message that resonates with everyone at your company, from leadership to your frontline workers.
Follow these steps to craft an effective mission statement.
Your mission statement should incorporate three things:
By defining these three elements, you’ll understand the problems your business solves. You’ll also realize the customers you’re aiming to serve and how your business differs from your competitors. One way to do this concisely is to share what inspired you to launch your business. Origin stories are often compelling ways to effectively tell your story. Incorporating the main elements of yours into the mission statement celebrates your company history and future goals.
Think of your mission statement as your company’s elevator pitch. Aim for brevity — ideally under 30 words. The shorter and more focused your mission statement is, the more likely people are to remember and understand it.
Your mission statement needs to resonate with both internal and external audiences. Therefore, your mission statement creation process should include sharing your draft with applicable stakeholders — including some trusted customers, vendors and partners. This will ensure the message rings true across the business. Be open to customer feedback and tweak your messaging to ensure clarity.
A common way to ensure your mission statement aligns with all audiences is to develop one statement to share internally and another to share externally. From there, work to consolidate and polish your messaging so it applies to anyone who reads it.

Many misunderstand the role of a mission statement. It is not a marketing slogan designed to grab attention, nor is it a vision statement outlining the organization’s future trajectory. Instead, it is a precise strategic tool.
“Your company’s mission statement is your opportunity to define the company’s goals, ethics, culture and norms for decision-making,” said entrepreneur Tim Berry. “The best mission statements define a company’s goals in at least three dimensions: What the company does for its customers, what it does for its employees, and what it does for its owners.” He added that there are also fourth and fifth dimensions in some cases: What the company does for the community and for the world. [Learn more about the keys to scaling your business.]
Because mission statements must convey complex ideas concisely, many end up vague or generic. However, if you look at successful companies, you’ll notice that their mission statements are well crafted and incredibly valuable.
So, what makes a mission statement work? Most experts agree that an effective mission statement answers several key questions:
Each of these questions is addressed directly and succinctly in strong mission statements.
Your mission statement should resonate with employees as well as customers. When it does, your employees will be more engaged in their work and will exemplify the objectives you’ve set down.

Analyzing successful companies is the best way to grasp what makes a mission statement effective. Doing so can help you identify the common characteristics needed to develop your own.
Let’s look at three case studies and highlight a few of their commonalities. Consider these companies’ mission statements:
These companies operate in vastly different sectors: outdoor apparel, electric vehicles, energy and robotics, and eyewear. However, each company does an effective job of revealing these common characteristics of a strong mission statement:
Your mission statement can help attract the right talent to your business. It should highlight your company’s values, which interested applicants will see when researching your company. According to LinkedIn’s Workforce Confidence survey, 42 percent of those surveyed would take a salary cut if it meant working for a company with values that aligned with theirs.
Wendy Maynard, a business strategist, marketing consultant and business coach, challenges every company she works with to write a mission statement that’s actionable and quantifiable. It shouldn’t be sentimental or nebulous, as the former is the only way to extract real value.
“If you have an old, wonky mission statement that sounds like a corporate Hallmark card (you know what I’m talking about), then take it and rip it to shreds,” she said. “Then reflect on your true passions and values, and write a mission statement using the guidelines above that reflects the difference your business will make in the world.”
Your mission statement connects the dots, uniting customers, employees and leaders under a shared definition of the business’s goals and ethics. Companies with well-defined mission statements clearly communicate to their customers, their team and the world who they are and who they want to be. Take the time to craft a mission statement that truly represents your company’s core purpose and it will serve as your North Star for years to come.
Kimberlee Leonard and Larry Alton contributed to this article. Source interviews were conducted for a previous version of this article.