Young employees are yearning for realness. The next generation wants more than just polished HR marketing images. They’re looking for employers who practice what they preach and ensure pay transparency.
Leadership coach Valerie Garcia, author of We’re Gonna Need Cake: Celebrating Authentic Leadership in a Messy World, spoke with b. about the difference between a feel-good workplace and one that actually feels good.
b.: How can workers adapt to corporate culture while bringing their true selves to work?
Garcia: Having worked in corporate for 20 years, I completely understand that push-pull feeling. For me, it really came down to this lie that we’ve been told our whole lives: “Leave your emotions at the door. Fake it ’til you make it.” I lived by that for a really long time until I realized that I wasn’t showing up as myself and it wasn’t making me a great leader. What it was doing was forcing everyone around me to do the same thing: shove the emotions in a drawer and just fake it.
So I stopped doing that. I showed up a little bit messy. I said, “I don’t have my ish together. I make mistakes. I’ve failed. I don’t know what I’m doing all the time.” It created better teams and a better culture around me.
b.: Do you think portraying perfection on social media has started to dwindle?
Garcia: There’s a difference between being messy and being performatively messy. I see a lot of that on LinkedIn, where it’s like, “Oh, I did this. This happened. Look at me. I made a million dollars from it.”
A lot of us feel that pressure to show up shiny, pretty, and Instagram-ready. But the more we don’t, the more people gather around and go, “Oh, my God, thank God, me too. I’m so glad you said that, because I don’t have all the right answers either.” We need to hear that. Otherwise, it’s like, when do I get to that point of perfection?
b.: How do you see the role of authenticity evolving in leadership over the next decade?
Garcia: In the work I do with higher-education organizations, I see the younger generations coming in and they are the first ones to say, “I don’t believe what I see on TV. I don’t believe what I see coming out of AI. I don’t believe the news.”
Authenticity is going to go from just sound bites of, “This is what we stand for as a brand,” or, “We give you these holidays off and that creates our culture,” to, “Hey, we really stand behind these [ideas] by taking action.” Our leaders at political levels and employment levels of all kinds are going to have to figure out what authenticity really looks like. Is it just the shiny, or is there messy in there too?
This interview has been edited for length. Read the full Q&A at business.com.
We’re Gonna Need Cake is available now.