Poor relationships in the workplace can be detrimental to the health of your business.
Poor relationships with co-workers and management can cause many people to dread going to work each day. A recent study shows this dread is probably happening more than most people may realize.
In fact, according to a recently released survey conducted by TINYpulse on employee engagement and organizational culture, nearly half of all employees surveyed indicated they were dissatisfied with their direct supervisors. This friction between management and staff not only manifests itself in poor attitudes and morale, it can have a deleterious effect on a company’s productivity and revenue.
It doesn’t have to stay this way.
Managers and employees alike have a multitude of options available that can help them work together harmoniously to improve their mood and performance. It all starts with a willingness on the part of senior executives and business owners to address the problems and resolve to improve interactions between supervisors and subordinates.
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Cooperation is key
All employees should understand that work performance is not about competition. It’s about coming together to serve a common purpose—pleasing your clients or customers. It is not a race. Managers may delegate specific responsibilities to certain employees, but each responsibility is linked with the next in a ceaseless effort to provide top quality products and services.
Good communication is a must in the workforce. Providing opportunities for your managers to interact more with other employees will help build stronger cooperation and understanding among them while allowing managers to assist employees in improving their individual skills. Building good communication skills between workers can be done through many activities, including the following:
- Training programs
- Office luncheons
- Other activities
The employees will see these opportunities as a chance to take a break from the daily grind and help one another build their weaknesses and insecurities into strengths for success.
Inspire your employees
Find ways to bring your teams together. Although individual employees have their own unique responsibilities, team members need to recognize they’re in this together. Inform each department of their monthly goals and offer incentives and rewards for reach them. The can include but are not limited to:
- Casual or “Dress-Down” day
- Corporate-branded swag (t-shirts, ball caps, accessories, etc.)
- Fitness perks (e.g., gym memberships)
- Gift cards
- Free lunches
Tackling daily tasks is much more exciting when there are physical benefits in addition to a regular paycheck. Employees are likely to get much more accomplished and put their hearts into their work when they have control over the additional extras they can receive.
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Take advantage of feedback
Feedback is highly beneficial to the inner workings of a company. More information on the TINYpulse survey shows that 30 percent of employees have not been recognized by their boss in the past two weeks, which can be detrimental to business. Lack of acknowledgment can increase the likelihood of an employee feeling like less of an asset to the company, which can lead to a decrease in work performance. How can this issue be resolved?
Instead of making decisions independently of your employees, seek out their input. Speak with your employees about department strengths and weaknesses to gauge how your managers are executing their own responsibilities. This helps make your employees feel more appreciated and will ultimately improve productivity.
Another advantage of speaking with your employees is the ability to gain a fresh mindset on a particular topic. When you are facing issues within the business, don’t be too proud to seek assistance from your staff.
Asking for input from employees not only helps you visualize your situations rationally from alternate perspectives, it provides you with more viable options to choose from when determining what path to take. As a result of your consideration and actions, your employees will also feel more invested in the company.
Resolve conflict rationally
Conflict in the workplace is inevitable, but that does not mean it shouldn’t be a top priority. Issues among employees can easily disrupt the workings of your company, so it is crucial to address them rationally and in a timely manner.
When addressing conflict, don’t be quick to judge. Jumping to conclusions before hearing multiple sides of the story can be detrimental to the health of your business, should the wrong person be reprimanded. It’s crucial to approach each situation with an open mind.
Miscommunication often plays a large role in problems that arise in the workplace. Be sure to inquire what was said by each party and whether any effort was made to clear up potential misunderstandings before you were informed of the situation at hand. Companies lose employees all too often over simple matters of miscommunication.
Again, team building activities prove great opportunities for managers and other employees to strengthen their bonds with one another on a business level, lowering the risk of conflict over a misunderstanding.
Don’t let your employees dread coming to work every day. Use these suggestions to help improve relations between your managers and employees, and make your workplace a friendlier and more productive environment for everyone.