Customer Relations
When your customers have questions or problems, it’s your job to resolve them. Creating a helpful customer service team that’s responsive and effective is key to maintaining customer satisfaction. These guides, how-to’s and tips will help you meet your customers’ needs and keep them coming back time and again.
Latest: Advice, Tips and Resources
Article
How Much Does Customer Service Training Cost?
By Jennifer Dublino | July 10, 2025
Customer service can make or break a company's success. Learn the costs and types of customer service training and how training can benefit your business.
Article
Does Corporate Gift-Giving Produce The Desired Outcome?
By Ryan McGonagill | June 26, 2025
Nearly half of professionals are influenced to keep working with vendors who send holiday gifts. Recipients expect $100 values but median spend is only $30.
Article
Projects Watches Dials Into What Makes Gen Z Tick (Full Q&A)
By Antonio Ferme | April 19, 2024
An interview with creative director Connor Hudson
Article
By Dropping “Predator,” Prey Shows How to Trust Your Audience
By Dan Ketchum | July 10, 2023
Sometimes a brand is so successful that it’s bigger than a name-drop.