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TimeClock Plus Review

By
Chad Brooks
,
business.com writer
|
May 08, 2019
Home
> Technology
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TimeClock Plus offers a lot of flexibility in hosting options, service plans and pricing. In addition, it provides all of the tools businesses need to manage every aspect of their time-related tasks. It's for these reasons and more that TimeClock Plus is our choice as the best time and attendance system for larger employers.

TimeClock Plus

TimeClock Plus

The Best Time and Attendance Services and Software 2019

The Verdict

TimeClock Plus is our top choice for larger employers because it is available in multiple hosting options and service plans. The system features PTO management, scheduling and numerous ways to track time.

View all our recommendations for time and attendance systems on our best picks page. 

Flexibility is key for larger organizations. Companies of this size have varying needs. Some like the ease of cloud-hosted systems, while others want the security and control that on-premises solutions offer. In addition, having multiple service plans to choose from is preferable, as it allows large companies to select the plan that best fits their needs.

TimeClock Plus offers more flexibility than most other time and attendance solutions. The system can be hosted in the cloud or on-premises, and it's available in three different service plans. The different service plans and hosting options have different price points, which opens up the software to a larger pool of companies. Large organizations also want a time and attendance system that can handle all of their time-tracking needs within one platform and give their employees numerous ways to manage their time.

TimeClock Plus allows employees to track their time in various ways, including via timeclocks, web browsers and mobile apps. Additionally, it tracks both hourly and salaried employees, has robust administrative tools with many customizable options, manages paid time off (PTO), and allows for scheduling.

Best Features

The greatest advantage of TimeClock Plus is its multiple hosting options and service plans. The system is available as either a cloud-hosted or on-premises solution.

The cloud-hosted solution requires no hardware or software to install and is maintained entirely by TimeClock Plus. In addition, TimeClock Plus provides all software upgrades. The on-premises system is installed and stored on your own company servers. With this hosting option, you are responsible for all of the maintenance and upgrades. That means if an issue arises with the software, you have to fix it on your own.  

There are also three service plans to choose from (though large companies likely won't be a fit for the basic Express plan):

  • Express: This plan offers basic clocking in and out via web browser. This plan is not compatible with timeclocks. Features and tools include basic overtime calculations, views of employee status and hours, automatic punch rounding, and automatic logoff.
  • Standard: In addition to what's in the Express plan, the Standard plan offers employee timesheet entry, employee and manager timecard approvals, timeclock compatibility, mobile apps, simple scheduling, PTO accruals, and messaging.
  • Professional: Additional features included in the Professional plan are advanced scheduling, time-off request management, clock restrictions, advanced overtime, mass scheduling, and automated reports, exports and notifications. Professional plan users can also clock in and out over the phone.  

TimeClock Plus tracks when employees start and end their shifts in several ways. This system can collect time via web browsers, mobile devices, telephones and timeclocks. The clocks TimeClock Plus offers use biometrics (fingerprints and facial scans), PIN entry and card readers.

The TimeClock Plus mobile app, available on iOS and Android devices, uses geofencing to restrict where employees can clock in and out from and geotracking to log the exact locations where employees punch in and out.

This software can handle a range of other time-related needs. Depending on the service plan you choose, the system has full PTO management capabilities. TimeClock Plus can track accruals and allows employees to request time off.

The system has both simple and advanced scheduling tools. The simple scheduling tools allow managers to create basic shifts for employees, while the advanced tools let managers create individual schedules for employees.

Another benefit is the detailed time analysis data. The system gives managers a clear look at how employees spend their time. When they log in to the system, managers can immediately see in real time which employees are clocked in, the job code they are working on, if they are taking a break and how long they have worked that day.

Other positives of TimeClock Plus are its user-friendly and customizable interface, its employee self-service options, its detailed labor reports, and its ability to integrate with more than 300 different payroll providers.

Starting Price

TimeClock Plus' pricing varies based on the hosting option you choose. For the cloud-hosted solution, the Standard plan is $24 per year per employee, while the Professional plan is $36 per year per employee. There are also setup fees of $100 for the Standard plan and $200 for the Professional plan.   

There are both software and licensing fees for the on-premises system. For the Standard plan, the software is $475, with licensing fees of $35 per employee. For the Professional plan, the software is $1,000, with licensing fees of $45 per employee.  

Beyond the basic service pricing, implementation and training costs $225 per hour. Another cost to consider is physical timeclocks. There is a wide range of clocks and price points. The touchscreen clock we were recommended cost $1,800. You also have the option to pay an annual maintenance/replacement fee – $330 per year – for anything that goes wrong with the clock.       

Some of TimeClock Plus' plans require you to pay for service upfront, while others allow month-to-month payments. You can cancel within the first 30 days for a full refund. 

Customer Service

We were impressed with the customer support TimeClock Plus offers. We contacted the company several times, posing as a business owner interested in the system. Each time, our calls were answered by representatives who provided thorough answers to all of our questions. They also followed up by email with supporting materials.  

Customer support is available by phone, live chat and email between 7 a.m. and 7 p.m. (CST) Monday through Friday. The TimeClock Plus website has a wide variety of helpful information, such as how to connect a timeclock to the system and how to edit employee hours. The knowledgebase also includes how-to videos.  

TimeClock Plus' parent company, Data Management Inc., is an accredited member of the Better Business Bureau with an A+ rating. As of April 2019, only been one complaint had been filed against the company in the past three years.

Platforms

TimeClock Plus is an entirely web-based time and attendance system. This means that, whether it's hosted in the cloud or on-premises, you and your staff can access it via web browser on any internet-connected computer.

Once logged in to the system, users can clock in and out from their computers, check their schedules and PTO accruals, and request time off. Managers can review and approve timesheets, approve or deny time-off requests, see detailed labor reports, monitor exceptions, and create schedules, among other things.

The system is also accessible via iOS or Android mobile device. The app is free to download from the Apple and Google Play stores. Remote workers can clock in and out from the app. The app includes biometric options, which allow you to require a fingerprint or facial scan for an employee to clock in or out. It uses geolocation and geofencing to track and restrict where on-the-go employees punch in and out from.

You can also use the app to turn a tablet into a mobile kiosk, giving you the functionality of a physical timeclock without your company paying for one. The entire office can clock in and out from this kiosk.

Managers can use the app for many of the same tasks they can complete from the browser version, such as managing time-off requests, viewing messages and approving punches.

Limitations

One potential negative of TimeClock Plus is the cost of its timeclocks. They range from $1,000 to $2,500, making them some of the most expensive clocks we found during our research. Some of the other systems we considered offer clocks for a few hundred dollars. However, not all of those clocks are as sophisticated as the ones TimeClock Plus offers.  

TimeClock Plus does not offer a free trial. Some of its competitors offer 14- and 30-day free trials for you to try out the system before committing to it. However, if you are not satisfied with TimeClock Plus for any reason, you can cancel your service within 30 days for a complete refund of the purchase price.  

Editor's note: Looking for the right time and attendance system for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

 

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TimeClock Plus

TimeClock Plus

The Best Time and Attendance Services and Software 2019

The Verdict

TimeClock Plus is our top choice for larger employers because it is available in multiple hosting options and service plans. The system features PTO management, scheduling and numerous ways to track time.

Chad Brooks
Chad Brooks
Chad Brooks is a Chicago-based writer with more than 20 years of media experience. A graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff as a senior writer. Currently, Chad covers a wide range of B2B products and services, including business phone systems, time and attendance systems, payroll services, and conference call services. Before joining Business News Daily and business.com, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago. Chad's first book, "How to Start a Home-Based App Development Business," was published in 2014. He lives with his wife and daughter in the Chicago suburbs.