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Business Communications

Business communications technology is vital for both internal and external communications. Business phone systems, email services, call center software — our advice-filled guides cover it all, with expertise from vendors and real-life users alike.

closeup of a hand on the receiver of an office phone
Article
RingCentral vs. Nextiva Comparison
By Mark Fairlie | September 06, 2024

RingCentral and Nextiva are leading VoIP systems with sophisticated features. Learn how they measure up and which is best for your business.

Article
Can You Run a Business via a Smartphone?
By Sean Peek | September 06, 2024

Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.

person dialing a phone
Article
Which Business Phone System Is Best for Your Business?
By Mark Fairlie | September 06, 2024

A business phone system can enhance business communications and improve productivity. Learn how to choose the best business phone system for your needs.

Article
Types of Phone Systems for Small Businesses
By Mark Fairlie | September 06, 2024

There are three primary types of business telephone systems: KSU, PBX and VoIP. Learn about each option and decide which one is best for your business.

Article
What Is a VoIP Number?
By Mark Fairlie | September 05, 2024

A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.

Article
Need a Business Phone Number, But Not a Business Phone?
By Max Freedman | September 05, 2024

A phone isn’t always necessary to do business these days. There are a number of options if you don’t need a traditional system.

Article
International Calling Costs: Everything You Need to Know
By Marc Prosser | August 15, 2024

Any business that deals with international clients or partners will need to make calls overseas. This guide will help you save on such expenses.

Article
Why Businesses Are Still Sending Faxes in 2025
By Mark Fairlie | July 23, 2024

For some companies, faxing is more important than ever. Learn the benefits faxes provide and the online fax services you should consider using.

team working on computers in an office
Article
How to Use Slack for Workplace Communication
By Jamie Johnson | July 02, 2024

Slack is one of the best apps for workplace communication, thanks to its versatility. Learn how it works and some of its benefits.

GoTo Connect company logo
Review
GoTo Connect Review and Pricing
By Jessica Elliott | April 29, 2024

GoTo Connect combines the power and reliability of Jive's cloud VoIP phone systems with GoTo Meeting's web, audio, and video conferencing into one simple, reliable, and flexible solution.

Article
What Is an Auto-Dialer?
By Shannon Flynn | April 10, 2024

Auto-dialing software has been around for some time, but it can be confusing to the average person. Here's how it can be a game-changer for businesses.

Article
18 Video Conferencing Etiquette Tips for Presenters and Attendees
By Karina Fabian | April 10, 2024

Video conferences can be effective virtual meetings or a waste of time and resources. Learn 18 tips for more productive and enjoyable video conferences.

Article
VoIP vs. Landlines
By Mark Fairlie | April 09, 2024

VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.

closeup of a hand on the receiver of an office phone
Article
What Are Multiline Phone Systems?
By Mark Fairlie | March 28, 2024

Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.