We chose Kareo as the best medical billing software for tracking claims because its functionalities help medical providers automate and track payments, seamlessly submit to clearinghouses, and collect outstanding bills from patients. Kareo is a user-friendly, highly customizable piece of software that helps practices across the spectrum create a billing and reporting system that meets their needs.
Editor’s score: 8.6/10
Designed for independent and new practices, Kareo’s billing functionality helps medical providers automate and track payments, seamlessly submit to clearinghouses, and collect outstanding bills from patients. The dashboard’s functionality helps you enter charges, check coding, and send insurance claims and patient statements. It also enables you to process credit cards, automatically post payments, print reports, manage denials and collections, load fees and contracts, scan documents, and more.
We like how Kareo’s billing capabilities integrate with its EHR and patient portals (learn more in our review of Kareo’s medical software) so that you can see all medical billing-related data in one view. Providers submit their charges through KareoClinical, from which billers instantly get these records at the practice management back end to bill out.
Kareo’s medical billing system is all-encompassing and on demand because (like its competitors) it’s cloud-based, which means it’s available 24/7 with real-time reports. Kareo also collates reports from across its system so that you can see your patient data at a glance along with the status of claims, without needing to log in to other data sets. This includes live information, such as whether the patient made copays, kept appointments and has active insurance. You can also audit their schedule to make sure you have all their partner billing. Another Kareo billing tool helps you check codes against industry standards and payer-specific reimbursement rules, as well as access a knowledge-base of coding, compliance and reimbursement rules.
The “insurance claims” tool processes your electronic claims to more than 2,500 government and commercial insurers, prints paper claims when necessary, and helps you receive claim processing reports with frequent status updates. Denial and collections management enables you to track unpaid insurance claims and automatically flag denials.
With Kareo, you can manage multiple practices, set up users and role-based security, manage insurance lists, and manage code sets such as CPT, HCPCS and ICD-9 from one convenient location. Unlike DrChrono and AdvancedMD, Kareo has no in-house medical billing option, but it optimizes your billing process and matches you with high-performance medical billing services if required.