Back to Menu
Connecting You To Opportunity
What can we help you find?
| Login|Sign Up
Back to Menu
Hello
  • Login
  • Sign Up

AdvancedMD - Medical Practice Management Software Review

By
Adam C. Uzialko
,
business.com writer
| Updated
Feb 08, 2019
Home
> Human Resources
SHARE THIS

AdvancedMD offers one of the most comprehensive practice management software solutions on the market today, with a powerful billing tool and easy-to-use scheduling system. AdvancedMD also offers a top of the line electronic medical record (EMR) software that can be purchased alongside its practice management software, creating a very strong integrated practice management and EMR system.

AdvancedMD - Medical Practice Management Software

AdvancedMD - Medical Practice Management Software

The Best Medical Practice Management Software 2019

The Verdict

AdvancedMD's software comes with powerful scheduling features, an excellent claim scrubber and helpful integrations. If you're willing to pay for custom reports, this all-inclusive system integrates with AdvancedMD's high-quality EHR/EMR software.

To see all our recommendations for practice management software, visit our best picks page.

AdvancedMD's cloud-based practice management software scales well for practices of all sizes. Compared to similar applications, however, it is more expensive, so startup and small practices on a budget might consider something more cost-effective. However, for practices that can afford AdvancedMD, it is well worth the money. The front-office tools let your staff easily collect patient information, payments and check on insurance eligibility, helping streamline billing operations and improving your practice's productivity.

Pricing and Fees

AdvancedMD's pricing model is based on a per-provider, per-month model, which is the standard model for the industry. Based on price quotes we received from AdvancedMD, its costs range from average to higher than average compared to other practice management programs we evaluated. 

We requested a price quote for a hypothetical new practice with three providers that had not yet opened its doors and would be handling an unknown volume of claims. We were given the following quotes: 

  • Standalone practice management software: $350 per provider, per month
  • Practice management software with the integrated EHR system: Prices could range from $550 to $700 per provider, per month.

These quotes were consistent with the price quotes we received when we reviewed AdvancedMD's EHR solution.

Add-ons

If you require additional functionality in either the practice management or EHR modules, AdvancedMD charges add-on fees for the services listed below. These costs are worth considering and building into your budget when considering AdvancedMD.

  • Advanced Patient Pro (patient portal, appointment reminders, etc.): $150 per provider
  • Advanced insight and benchmarking: $79 per provider
  • Telemedicine: $30 per provider, plus $5 per encounter or $150 per provider unlimited
  • Integrated fax: $29 per provider for 2,000 pages per month
  • E-prescribing of controlled substances (EPCS): $25 per provider
  • Reputation management: $49 per provider

Features

Billing

From credit card processing and patient insurance verification to powerful revenue management tools, AdvancedMD had one of the best billing modules we saw compared to the practice management applications we evaluated. Here's more about these features:

  • Patient insurance eligibility verification: Staff can quickly confirm a patient's insurance prior to their appointment, speeding the intake and streamlining the process.
  • Accounts receivable control center: Staff can manage co-payment collections and denial tracking in one convenient location.
  • Claims management: AdvancedMD's software features a central claims dashboard that provides an overview of the entire billing process from charge capture to reimbursement.
  • Reporting and benchmarking: Staff can track and monitor financials compared to benchmarks and historical trends.
  • Integrated clearinghouse: AdvancedMD works with Optum and scrubs claims with RelayHealth. According to the company, it has a first-pass success rate of 95 percent.
  • Credit card processing: Built-in credit card processing allows you to quickly and conveniently process co-payments at the point of care.
  • EMR software data sync: Data captured by the practice management software immediately syncs with the EMR module, and vice versa.

Scheduling

AdvancedMD's scheduling features make organizing new appointments and tasks easy for office staff with quick-look summaries and quick-add options. It organizes appointments by provider and location, making it easy to identify who is responsible for which appointment at a glance. The software also automates as much of the process as possible. Here's more about these features:

  • Appointment reminders: Text and email appointment reminders notify patients of their appointments, reducing no-shows while maximizing your staff's time so they can focus on other tasks.
  • Schedule snapshot: The software displays the number of daily appointments for each provider (and which office the appointment is scheduled, if you have a multi-location practice).
  • Quick look summary: Users can hover over an appointment to see patient contact info, clinical notes, the type of appointment and the anticipated duration of the visit.
  • Quick-add functions: One-click search finds available time slots, appointment histories and allows users to schedule new appointments.
  • Waitlist management: With this feature, users can set triggers to automatically fill open time slots as well as manually manage waitlists.

Implementation and Training

AdvancedMD charges for implementation and training beyond the base subscription cost of its software. It offers the following three training plans:   

  • Tier 1 – Limited ($1,995): This option comes with application configuration and two hours of product training. Configuration review and project management are incumbent upon the practice. This option is intended for a small practice with experienced staff members who plan to complete the majority of their training through AdvancedMD's webinars.
  • Tier 2 – Standard ($2,995): This tier builds on the first by adding two additional hours of training and shifting project management and configuration review to AdvancedMD. It also includes an integrated training tracker, a video training library, help materials, an onboarding webinar series, an implementation phone line, a partner interface collaboration, a post utilization follow-up and a dedicated implementation consultant.
  • Tier 3 – Comprehensive ($3,995): The third package builds on the second tier by adding comprehensive application configuration and review plus 12 hours of product training. This is recommended for practices implementing a fully custom system whose staff need to learn every aspect of the software.

For AdvancedMD, implementation and training can take eight to 11 weeks from the time a practice's insurance credentials are received, so it's important to allot sufficient time to ensure the system is fully functional and your staff are adequately trained.

Customer Service

Our customer service experience with AdvancedMD was nothing short of exceptional. We were given a full breakdown of the system and its features in addition to an explanation of how implementation and training would work.

AdvancedMD's reps also explained its integrated EMR solution and how the integrated option differs from a standalone practice management option. Overall, AdvancedMD's representatives were friendly and knowledgeable; they did not push us to make a buying decision before we were ready.

Limitations

AdvancedMD doesn't have a lot of limitations in terms of the software, but you certainly pay for its comprehensive functionality. Its cost, including implementation and training fees, could cost-prohibitive for smaller practices that are on a tight budget. However, if your practice can afford it, it is a high-quality, reliable system that can scale as your practice grows.

AdvancedMD is well worth the investment, but if you are looking for a reliable software application at a lower cost, consider one of our other best picks.

Editor's Note: Is your business looking for practice management software? Click the Compare Quotes button below to have our sister site BuyerZone connect you with vendors that can help.

 

SHARE THIS
AdvancedMD - Medical Practice Management Software

AdvancedMD - Medical Practice Management Software

The Best Medical Practice Management Software 2019

The Verdict

AdvancedMD's software comes with powerful scheduling features, an excellent claim scrubber and helpful integrations. If you're willing to pay for custom reports, this all-inclusive system integrates with AdvancedMD's high-quality EHR/EMR software.

Adam C. Uzialko
Adam C. Uzialko
Adam C. Uzialko, a New Jersey native, graduated from Rutgers University in 2014 with a degree in political science and journalism and media studies. He reviews healthcare information technology, call centers, document management software and employee monitoring software. In addition to his full-time position at Business News Daily and Business.com, Adam freelances for several outlets. An indispensable ally of the feline race, Adam is owned by four lovely cats.