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Carecloud EHR Review

By
Adam C. Uzialko
,
business.com writer
| Updated
Dec 11, 2018
Home
> Human Resources
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CareCloud is a relatively inexpensive and easy to use electronic health record (EHR) system with a modern user interface and optional integrated practice management system. The company stood out from most of the EHR vendors we reviewed because the user interface was highly intuitive. In an industry where many users complain about difficult implementations and steep learning curves, ease of use is a big plus and CareCloud delivers.

CareCloud EHR

CareCloud EHR

The Best Electronic Medical Record (EMR) Software of 2019

The Verdict

CareCloud is a great option for practices of all sizes, boasting an easily navigated user interface that is neatly organized and intuitive. Its inexpensive subscription price and lack of startup costs and additional fees makes it an attractive option.

View all our recommendations for electronic medical records systems on our best picks page.

CareCloud also offers customizable views so you can tailor the product to your practice's workflow. Making an EHR system your own and fitting it within your company culture is an important aspect of a successful implementation. Finally, CareCloud received largely positive reviews from users that had implemented and used its solution, which is uncommon in the electronic medical records (EMR) industry.

Ease of use

CareCloud offers a neatly organized, clean user interface that is aesthetically pleasing and simple to navigate. Users should be able to pick up the software quickly and acclimate to it in a short amount of time, limiting the disruption implementation causes to your practice's quality of care.

The first screen a user will see upon launching the software is the appointments tool. The scheduler will show the names of various providers across the top, and the time of appointments below the relevant provider. Each appointment will also display basic information about the patient, including their name, complaint and any other relevant notes about the nature of the appointment. Appointments can be color-coded to demonstrate whether patients are pending, checked in, checked out, billed, or if the appointment was cancelled.

You can also use color-coding to categorize the type of visit an appointment might be. Switching between the two is as easy as the click of a button at the top of the page next to the date. Hovering over a specific patient's appointment will expand on the information about the patient, including insurance information, referrer, etc.

The charting tool will show a specific provider their upcoming appointments, appointments in progress, and completed appointments for the day. This tool also maintains an inbox function that shows incomplete tasks like prescription orders, lab or imaging orders, and any messages sent to the provider.

The patient charts themselves include a patient profile that includes name, date of birth, gender, address, insurance info, complaints, allergies, medications and vitals. Patient charts are fully interactive and intuitive. When a provider clicks on a specific section of the chart for more detailed information, a tab opens above the main page, allowing the provider to circle back to that information later.

Finally, CareCloud maintains a patient portal that allows patients to fill out the entire check-in process before arriving for their appointment. The patient portal also allows them to view their own health information at any time, pay their bill, request prescription refills, request an appointment, and communicate with their healthcare provider.

The patient portal also allows patients to give feedback on their healthcare experience, which is important to improving the quality of care delivered by your practice and, as a result, its profitability. Widespread adoption of the patient portal among your clientele will make the front office more efficient and reduce the amount of work your staff must do, freeing them up to take care of other tasks. In the long run, that translates to dollars saved, but widespread adoption only occurs when a patient portal is easy to use, like CareCloud's is.

Implementation

CareCloud maintains three implementation packages, depending on your practice's level of need for support:

  • Essential: This is the lowest level implementation package and is recommended for experienced practices that won't require a lot of training or implementation support. The essential package includes CareCloud's tools and support resources, but largely leaves practices to self-guide through the process.
  • Enhanced: The enhanced implementation package brings professionals into the process to help facilitate your practice's implementation experience and train your staff on the basics of the system. This is recommended for small- and mid-sized practices that need dedicated support to confidently get started with the system.
  • Expert: Finally, the expert level implementation package includes a consultative, dedicated approach to implementation with the goal of optimizing business operations and maximizing returns on investment. This package is recommended for large practices, enterprise systems and hospitals that are deploying highly customized solutions.

Pricing

CareCloud offers both a standalone EHR system and an integrated EHR and practice management module. Each is sold on a per provider, per month subscription pricing model. The EHR, which includes patient scheduling, analytics and reporting, clinical task management, and e-prescribing modules, starts at $279 per provider per month. The integrated EHR and practice management system begins at $629 per provider per month. That pricing package includes patient scheduling, analytics and reporting, medical billing, clinical task management, and e-prescribing.

CareCloud's pricing is competitive in the industry. It is not the cheapest, nor the most expensive, but the value per dollar is quite good, especially considering the system's ease of use. Unlike many other EHR systems, CareCloud shouldn't eat up a ton of time in training or support, allowing your practice to get up and running quickly and efficiently.

Editor's note: Looking for an electronic medical records system? Click the Compare Quotes button below to have our sister site Buyer Zone connect you with vendors that can help.

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CareCloud EHR

CareCloud EHR

The Best Electronic Medical Record (EMR) Software of 2019

The Verdict

CareCloud is a great option for practices of all sizes, boasting an easily navigated user interface that is neatly organized and intuitive. Its inexpensive subscription price and lack of startup costs and additional fees makes it an attractive option.

Adam C. Uzialko
Adam C. Uzialko
Adam C. Uzialko, a New Jersey native, graduated from Rutgers University in 2014 with a degree in political science and journalism and media studies. He reviews healthcare information technology, call centers, document management software and employee monitoring software. In addition to his full-time position at Business News Daily and Business.com, Adam freelances for several outlets. An indispensable ally of the feline race, Adam is owned by four lovely cats.