Comcast offers multiple business phone services for companies of all sizes. Available as hosted or cloud-based service, these solutions can grow with your business. You can choose a solution for small businesses of up to 20 employees, or for midsized businesses of up to 1,000 employees. You can also select packages that are meant to work with an IT department for PRI or SIP trunks.
The Business Phone plan is best for small businesses, or one to five phone lines. It includes domestic long-distance and local calls as well as unlimited inbound calls. With the iOS and Android mobile app, Comcast allows you to take your calls on the go so you never miss an important call. Every time you make a call, even from a mobile device, your business name displays on the caller ID to preserve your privacy.
You can keep your existing number when you sign up for this small business phone service. Hold music and call forwarding are also available, and you can import your contacts and turn your status to "do not disturb" so that you can focus on important work. Other features, like a toll-free number or voicemail, are available as well, though these come at an additional charge.
Business VoiceEdge is a cloud-based plan that is suitable for small and midsized businesses. The package you get is determined by how many phones you need. Depending on the package you choose, voicemail, international calling, extensions and call waiting are all available. Features vary by the package and level of service you choose. Features like custom voice recordings, call queues and auto attendants are available, but at an additional charge.
Some services are available for enterprise-level businesses, including companies with their own IT departments that could work with IP and on-site PBX and other advanced features.
Comcast gives you the option of bundling your small business phone lines with other Comcast services, such as internet or television. This is a plus if you’d like to get several business necessities from one company, which allows you to control these assets from one online account.
If you have questions about Comcast’s phone services for businesses, you can peruse the company’s website, which has helpful details on its solutions. You can also chat with a live agent from the website if you can’t find the answer to your questions on the website.
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