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Being a Good Co-Worker Makes the Workplace Better

A bad attitude is catching and can lead to a toxic working environment. By taking a positive approach every day, you can help turn your company into a better workplace.

Mark Fairlie
Written by: Mark Fairlie, Senior AnalystUpdated Jul 25, 2024
Shari Weiss,Senior Editor
Business.com earns commissions from some listed providers. Editorial Guidelines.
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A bad attitude is contagious and, if left unchecked, can lead to a toxic working environment. If you change how you approach each day, you can help turn your company into a great place to work. It’s not your responsibility to take care of your colleagues, but being a good co-worker can help foster a positive workplace environment.

How to be a good co-worker 

Closed-off cliques, damaging gossip, colleagues who don’t pull their weight and low levels of morale and motivation — they all lead to high turnover and decreased small business productivity and performance. Ultimately, it’s up to the boss to create a happy workplace, but employees themselves can make a big difference by bringing energy, positivity and approachability to the office every day. Here are our top tips for being a good co-worker.

1. Start the day right.

Start the day right by saying hello to everyone you come across at the office. Wishing everybody a cheery “good morning” puts people in a good mood. It’s a little gesture that can make a massive difference in the moods of others and the office atmosphere as a whole. 

Small talk is important too. Ask someone how their family is and what they did last night. Taking an interest in a co-worker makes them feel valued even if your conversation is brief.

2. Spread positivity around the office.

Co-workers appreciate praise and approval from peers as much as they do from management. Take the initiative and dish out the compliments, but don’t be offended if the gesture is not always returned.

Your praise can be either personal or professional. If someone keeps fixing the office photocopier or has finally managed to stop smoking, let them know how well they’ve done. Sending an anonymous thank you note to one of your teammates is another fantastic option. Whatever you do, let people know how much you value their contributions. 

[Related article: How to Create a Happy and Productive Work Culture]

3. Ask others what they think.

Everyone wants to feel important. So, make colleagues part of the decision-making process even on small issues like where everyone should go for lunch. Feeling seen is incredibly validating.

On work tasks, resist the urge to tell a co-worker how something is or what has to be done. They may have other ideas that could be better, so make a point to listen to them. You may disagree with them in the end, but they’ll appreciate the fact that they were heard.

“As CEO, it may be easy for me to order people around and tell them what they have to do, but I have always been a big proponent of listening to everyone,” said Robert Carter, CEO of Your Company Formations. “I’m still amazed even now by how much it brightens up someone’s day when they feel like someone else cares about what they have to say.”

4. Keep calm when things go wrong.

When things go wrong, keep a cool head. Try not to be too harsh with someone who temporarily loses their composure. They may be having trouble at home or maybe a project they’re working on isn’t going to plan. 

To stay calm and collected, pretend your children (or parents) are in the room with you or that you’re in the middle of the street in a busy shopping district. How would you act then? This simple technique will prevent you from getting heated and losing your cool.

Did You Know?Did you know
According to Gallup research, having a best friend at the job leads to more engagement and productivity, better communication and more enjoyment at work.

5. Do your own job well.

People who don’t do their job correctly or miss important deadlines contribute to a poor working environment, as do people who take credit for other people’s work. Make sure you’re not guilty of this yourself. 

Think about your own work performance and whether you could be doing better. Pull your weight and lead by example. You’ll find that this helps pull everyone else along with you. 

6. Be considerate.

Don’t be consistently late to work. Wash your cups, cutlery and plates. Don’t leave a mess behind. Assume positive intent in all of your co-workers and be sensitive to their personalities. If someone’s out of the office, offer to lighten their workload so they don’t encounter a mountain of tasks upon their return.

7. Be predictable.

If you’re honest at all times and straightforward in your communication, people will know where they stand with you. You’ll be a person who’s trusted because you’ve demonstrated that your word is truly your bond.

If you commit to doing something, do everything you can to meet your commitment fully and on time. If, despite your best efforts, you’re not going to be able to do so, let the people you promised know why. Be dependable and consistent with your co-workers. Take accountability for yourself at all times.

8. Be the go-to person.

Collaboration is the key to success at work. Share your ideas and your resources with co-workers. Make yourself available and be careful to reply to people’s calls and emails promptly. 

Everyone is under pressure to get the job done. Where you can, provide support to colleagues. This may mean something as simple as just listening and being patient with them. Be the worker who connects and networks with other teams to find an answer to something you and your team don’t know.

9. Be a cheerleader and a motivator.

Sometimes a positive word can make all the difference. Welcome new suggestions and ideas from your co-workers. Be the type of person people want to receive constructive feedback from and make it clear that it goes both ways. If someone else thinks you could be doing something better or faster, you want to hear what they have to say.

10. Don’t gossip.

When employees from different backgrounds all work in the same place, conflict will inevitably arise at some point. Dealing with conflict properly creates tight-knit teams.

It’s critical to immediately put a stop to nasty gossip, which can be a form of workplace bullying. Don’t talk behind people’s backs. If someone tries to gossip with you, the worst thing you can do is continue the conversation. 

[Learn about the types of toxic employees.]

FYIDid you know
Workplace diversity and inclusion can make employees feel more comfortable in the office.

Qualities of a good co-worker

A good co-worker is someone that people enjoy working alongside and who makes positive contributions at work. Because they’re hard-working and easy to be around, they tend to find more opportunities to grow within the company. Here are the top qualities of a good co-worker:

  • Good communication skills: It’s hard to succeed at work if you don’t know how to communicate effectively with other people. Good communicators know how to listen and use non-verbal cues like eye contact and appropriate facial expressions. They also understand how to express themselves in emails and online messages.  
  • Helpful: A good co-worker is a team player — they’re willing to pitch in and help when needed. They proactively look for opportunities to provide useful feedback and help the team meet its goals.
  • Open to feedback: It’s also important to be able to listen and accept constructive feedback. Nobody likes working with someone who is defensive and takes everything personally. 
  • Reliable: Good co-workers always follow through on their promises and when they say they’re going to do something, they do it. They show up for work on time and meet their deadlines. 
  • Respectful: Finally, a good co-worker knows how to treat others with respect. Workplace disagreements will happen and these employees know how to share their opinions in a way that’s thoughtful. 

The benefits of being a good co-worker

Here are some of the biggest benefits of being a good co-worker:

  • People like working with you: When people enjoy being with you in the office, they’ll be more apt to want to work with you on projects. Because you’re so quick to help, others will return the favor when you need it.
  • Better work quality: When people feel respected at work, it’s easier to collaborate on projects and get more done. This will lead to a better work product and better results for the company. 
  • Positive work environment: Good co-workers create a motivated and productive workforce where you’re more likely to form genuine and meaningful friendships. 
  • Promotion opportunities: Being a positive force in the workplace is a great way to demonstrate your leadership ability. You may position yourself as the leading candidate for the next promotion. And when you do step into a leadership role, other people will be more willing to accept your ideas and work with you. 
TipBottom line
If you're in a leadership position, make empowering your staff a priority. Employees have more confidence to make independent decisions when they know they have proper support.

The downsides of being a bad co-worker

Just like one positive co-worker can improve the work environment, team performance can be destroyed by one toxic co-worker. Here are the biggest downsides of being a bad co-worker: 

  • Poor productivity: If you come to work in a bad mood, this affects your productivity and the quality of your work, as well as the work of those around you. Since bad attitudes are contagious, everyone will be less creative and willing to take risks.
  • Poor collaboration: If you create a negative work environment regularly, you’re making it harder for teammates to approach you. Poor collaboration affects workplace morale and can cause everyone to feel more isolated.
  • Distrust: A negative work environment causes employees to distrust one another and focus solely on their own preservation. When that happens, everyone stops thinking about the company’s mission. 

Jamie Johnson contributed to this article. ​​Source interviews were conducted for a previous version of this article.

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Mark Fairlie
Written by: Mark Fairlie, Senior Analyst
Mark Fairlie brings decades of expertise in telecommunications and telemarketing to the forefront as the former business owner of a direct marketing company. Also well-versed in a variety of other B2B topics, such as taxation, investments and cybersecurity, he now advises fellow entrepreneurs on the best business practices. At business.com, Fairlie covers a range of technology solutions, including CRM software, email and text message marketing services, fleet management services, call center software and more. With a background in advertising and sales, Fairlie made his mark as the former co-owner of Meridian Delta, which saw a successful transition of ownership in 2015. Through this journey, Fairlie gained invaluable hands-on experience in everything from founding a business to expanding and selling it. Since then, Fairlie has embarked on new ventures, launching a second marketing company and establishing a thriving sole proprietorship.
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