Business Communications

RingCentral, Ooma and 8x8 offer scalable business phone systems with VoIP technology, mobile apps and team collaboration tools.

RingCentral and Grasshopper are top business phone systems. We compared their features and pricing to help you choose the best phone system for your needs.

Virtual PBX services enhance communications and collaboration. Compare vendors and find the best PBX business phone system.

Multiline business phone systems like RingCentral, Nextiva, Ooma, Dialpad and GoTo Connect are essential for business communications.

This review of Grasshopper business phone system covers its great value and ease of use, as well as a slate of features suitable for companies with simple needs.

Video conferences can be effective virtual meetings or a waste of time and resources. Learn 18 tips for more productive and enjoyable video conferences.

A phone isn’t always necessary to do business these days. There are a number of options if you don’t need a traditional system.

Vonage combines voice, video, and messaging with CRM integrations and monthly add-ons for call queues. AI Virtual Assistant available as a custom add-on.

For some companies, faxing is more important than ever. Learn the benefits faxes provide and the online fax services you should consider using.

8x8 is a great cloud-based phone system for growing businesses, with valuable features, affordable pricing and excellent customer support. See full review.

Slack is one of the best apps for workplace communication, thanks to its versatility. Learn how it works and some of its benefits.

GoTo Contact Center is top for small businesses with its user-friendly, omnichannel support on a budget, but lacks AI features and extensive integrations.

Learn everything you need to know about virtual phone lines and how you can use one to optimize your business in a matter of moments.

Twilio Flex is a programmable cloud contact center at $1/hour per active user or $150/month per named user. Requires developers but offers deep customization.

Salesforce Service Cloud provides omnichannel support, Einstein AI, and customizable workflows starting at $25/user/month for enterprise service teams.

RingCentral RingCX is top call center software for inbound teams, with excellent analytics, training tools, and omnichannel routing. AI features cost extra.

Five9 offers cloud contact center software with AI routing, compliance features for HIPAA and PCI DSS, and gamification. Plans range from $149-$299/user/month.

Ooma, RingCentral, and Dialpad offer restaurant business phone systems with call routing, mobile apps and reservation integration.

Test out one of these video conferencing platforms the next time you need to host a meeting.

Technology enhances workplace communication through tools like Slack, Zoom, and email, but must balance face-to-face interactions for effective collaboration.

Unstable audio or video connections can make hosting a meeting difficult for any business. Here are the most common problems and their solutions.

Nextiva offers VoIP phone service with 24/7 customer support, omnichannel tools, and HIPAA compliance, making it ideal for multisite retail and healthcare.

Nextiva and Ooma are comprehensive business phone systems. Learn how their features and pricing compare so you can choose the best one for your business.

The best internal communication tools help remote and in-office teams improve their relationships and workflows. See our top picks.

Boost productivity with Slack by using reminders, keyboard shortcuts, custom notifications, and channels to reduce meetings and improve team communication.

The University of Texas at Austin management professor shares his “Secrets of Successful Virtual Communication.”

Video calls are integral to business communication. Learn video conference call tips and discover the best business phone systems for video conferencing.

RingCentral and Vonage are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.

Decide which phone system is right for your business. Learn how features and pricing stack up in our RingCentral vs. Zoom comparison.

Softphones help businesses deliver voice, text and video over the web via cloud-based VoIP service providers. Learn how to use softphones in your business.