Business Communications: Expert Advice, Software and Resources

Business communications technology is vital for both internal and external communications. Business phone systems, email services, call center software — our advice-filled guides cover it all, with expertise from vendors and real-life users alike.

Business CommunicationsBusiness SoftwareIT Management

Best Pick

The Best Business Phone Systems of 2026

By Jessica Elliott | October 19, 2026

Ooma, Aircall and Quo are among our top picks for business phone systems, with VoIP calling, AI tools and team collaboration features.

Review

Vonage Review and Pricing

By Chad Brooks | October 07, 2026

Vonage Business Communications offers flexible VoIP features and strong customization, but costs can rise with add-ons. See pricing, pros and limitations.

Review

RingCentral RingCX Review and Pricing

By Mark Fairlie | October 07, 2026

ingCentral RingCX combines AI-powered customer service, omnichannel communications and advanced call routing in an easy-to-use contact center platform. See pricing, features, pros, cons and our...

Review

Ooma Office Review and Plan Costs in 2026

By Jessica Elliott | October 07, 2026

Ooma Office offers cloud-based VoIP phone service starting at $19.95/user/month with transparent pricing, no contracts and setup ideal for small businesses.

Review

GoTo Connect Review and Pricing

By Jessica Elliott | October 07, 2026

GoTo Connect scales from basic phone service to omnichannel contact center with AI receptionist, call summaries, and pricing starting around $29-39/user.

Review

GoTo Contact Center Review and Pricing

By Mark Fairlie | October 07, 2026

GoTo Contact Center has strong omnichannel support for small businesses, but integrations are limited and pricing isn’t public. Learn more with our review.

Article

Video Conferencing Etiquette Tips for Presenters and Attendees

By Karina Fabian | October 02, 2026

Make your video conferences and online meetings more enjoyable and productive.

Article

11 Mobile Apps to Stay Connected With Your Team

By Danielle Fallon-O’Leary | October 02, 2026

These 11 apps are powerful tools for keeping in touch with your team wherever work takes you.

Article

Technology Should Enhance Communication

By Sean Peek | October 01, 2026

Technology shouldn't hinder communication. Here's how to use it to support clearer, more meaningful interactions.

Best Pick

Best Business Phone Systems for Restaurants

By Jessica Elliott | September 29, 2026

Ooma, RingCentral and Dialpad offer restaurant business phone systems with call routing, mobile apps and reservation integration. Learn more in our review.

Article

What Is SIP Trunking?

By Shannon Flynn | September 25, 2026

A SIP trunk is the digital version of an analog phone line. With SIP trunking, businesses can upgrade to a unified digital phone system.

closeup of a hand on the receiver of an office phone

Article

RingCentral vs. Nextiva Comparison

By Mark Fairlie | September 24, 2026

RingCentral and Nextiva are prominent business phone system providers with extensive VoIP capabilities. How do their offerings compare?

Article

RingCentral vs. Dialpad Comparison

By Nicole Fallon | September 24, 2026

RingCentral and Dialpad are popular business phone systems with varying features. Here's how to decide which one is best for you.

Best Pick

Best PBX Business Phone Systems

By Adam Uzialko | September 22, 2026

Virtual PBX services enhance communications and collaboration. Compare vendors and find the best PBX business phone system.

Best Pick

Best Multi-Line Business Phone Systems

By Jessica Elliott | September 21, 2026

Multi-line business phone systems like RingCentral, Nextiva, Ooma, Dialpad and GoTo Connect are essential for business communications.

Article

RingCentral vs. 8×8: How Do They Compare?

By Nicole Fallon | September 14, 2026

RingCentral and 8x8, two popular small business phone systems, each offer features that are best suited to specific business types. Here's how to decide which is right for you.

Review

8×8 Phone System Review and Pricing

By Jessica Elliott | September 14, 2026

8x8 offers integrated VoIP, video and messaging for international and local service. Read our review to learn why the platform is best for global organizations.

Article

Slack for Business: How to Use Slack Messaging

By Jamie Johnson | September 14, 2026

Slack is one of the best apps for workplace communication thanks to its versatility.

Article

How Often Should You Upgrade Your Phone System?

By Sean Peek | September 14, 2026

Considering how fast technology evolves, here's how often established and growing businesses should upgrade their phone systems.

Article

11 Most Effective Apps for Internal Communication

By Sean Peek | September 04, 2026

The right communication tools can improve team efficiency and productivity.

Article

What Is an Auto-Dialer?

By Shannon Flynn | August 04, 2026

Auto-dialers use software that automatically calls phone numbers. They are used in industries ranging from healthcare to sales and can help your business cut costs and boost productivity.

Article

RingCentral vs. Vonage: Business Phone System Comparison

By Nicole Fallon | July 13, 2026

RingCentral and Vonage are two popular small business phone systems with features best suited to specific business types. Here's how to decide which one is best for you.

Article

RingCentral vs. Zoom Comparison

By Jessica Elliott | July 02, 2026

Which business phone system is better: RingCentral or Zoom? Explore differences in pricing, features and capabilities.

Review

Grasshopper Review

By Chad Brooks | April 13, 2026

This review of Grasshopper business phone system covers its great value and ease of use, as well as a slate of features suitable for companies with simple needs.

Article

RingCentral vs. Grasshopper: Which Phone System Is Best for Your Business?

By Max Freedman | April 13, 2026

We compared RingCentral and Grasshopper to help business owners find the right choice for their needs. Find out how the two business phone systems stack up against each other.

businessman talking on a phone in an office setting

Article

Nextiva vs. Ooma Office: How Do They Compare?

By Nicole Fallon | April 13, 2026

Nextiva and Ooma Office are two solid options for business phone systems but one may be suited better for your company. See how the products compare.

Article

12 Tips for Conducting an Effective Video Conference Call

By Jennifer Dublino | February 20, 2026

Learn how to ensure successful video meetings or presentations.

Article

9 Useful Technologies for Hosting Online Meetings

By Sean Peek | February 10, 2026

Whether you have a fully remote or hybrid workforce, these top video conferencing platforms will ensure your next online meeting goes off without a hitch.

Article

International Calling Costs: Everything You Need to Know

By Marc Prosser | January 30, 2026

See a breakdown of international calling costs and learn how you can reduce them.

Article

VoIP vs. Landlines

By Mark Fairlie | January 30, 2026

VoIP and landlines are options for your business phone system. Learn the pros and cons of each and how to choose the right communication solution for your growing business.

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