Business Communications
Business communications technology is vital for both internal and external communications. Business phone systems, email services, call center software — our advice-filled guides cover it all, with expertise from vendors and real-life users alike.
Review
GoTo Connect Review and Pricing
By Jessica Elliott | March 20, 2026
GoTo Connect scales from basic phone service to omnichannel contact center with AI receptionist, call summaries, and pricing starting around $29-39/user.
Best Pick
The Best Business Phone Systems of 2026
By Jessica Elliott | March 19, 2026
RingCentral, Ooma and 8x8 offer scalable business phone systems with VoIP technology, mobile apps and team collaboration tools.
Article
Types of Phone Systems for Small Businesses
By Mark Fairlie | March 04, 2026
There are three primary types of business telephone systems: KSU, PBX and VoIP. Learn about each option and decide which one is best for your business.
Article
Which Business Phone System Is Best for Your Business?
By Mark Fairlie | March 04, 2026
A business phone system can enhance business communications and improve productivity. Learn how to choose the best business phone system for your needs.
Review
Ooma Office Review and Plan Costs in 2026
By Jessica Elliott | February 27, 2026
Ooma Office offers cloud-based VoIP phone service starting at $19.95/user/month with transparent pricing, no contracts and setup ideal for small businesses.
Article
12 Tips for Conducting an Effective Video Conference Call
By Jennifer Dublino | February 20, 2026
Video calls are integral to business communication. Learn video conference call tips and discover the best business phone systems for video conferencing.
Article
Technology Should Enhance Communication
By Sean Peek | February 11, 2026
Technology enhances workplace communication through tools like Slack, Zoom, and email, but must balance face-to-face interactions for effective collaboration.
Article
9 Useful Technologies for Hosting Online Meetings
By Sean Peek | February 10, 2026
Test out one of these video conferencing platforms the next time you need to host a meeting.
Article
Video Conferencing Etiquette Tips for Presenters and Attendees
By Karina Fabian | February 10, 2026
Video conferences can be effective virtual meetings or a waste of time and resources. Learn 18 tips for more productive and enjoyable video conferences.
Article
Common Conference Call Issues and Their Solutions
By Joshua Stowers | February 10, 2026
Unstable audio or video connections can make hosting a meeting difficult for any business. Here are the most common problems and their solutions.
Article
International Calling Costs: Everything You Need to Know
By Marc Prosser | January 30, 2026
Any business that deals with international clients or partners will need to make calls overseas. This guide will help you save on such expenses.
Article
VoIP vs. Landlines
By Mark Fairlie | January 30, 2026
VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.
Article
What Is a Cloud-Based Phone System?
By Mark Fairlie | January 30, 2026
Businesses are replacing their old telephone systems with more modern digital networks. Learn the pros and cons of using cloud phone systems.
Article
11 Mobile Apps to Stay Connected With Your Team
By Danielle Fallon-O’Leary | January 29, 2026
Staying connected with your team is especially important in remote and hybrid settings. Here are 11 mobile apps that can help.
Article
What Is SIP Trunking?
By Shannon Flynn | January 29, 2026
A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.
Article
Can You Run a Business via a Smartphone?
By Sean Peek | January 29, 2026
Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.
Article
How Often Should You Upgrade Your Phone System?
By Sean Peek | January 29, 2026
Businesses need a business phone system that's fast, reliable and up to date. Learn how and when to upgrade and the best business phone systems to consider.
Article
What Is Interactive Voice Response?
By Mark Fairlie | January 29, 2026
Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.
Article
What Is a Cloud PBX?
By Mark Fairlie | January 29, 2026
Cloud PBX is an internet-based virtual PBX system that routes and manages calls. Learn how it compares to on-premises PBX and find cloud PBX providers.
Article
What Are Multiline Phone Systems?
By Mark Fairlie | January 29, 2026
Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.
Article
What Is a Softphone?
By Mark Fairlie | January 29, 2026
Softphones help businesses deliver voice, text and video over the web via cloud-based VoIP service providers. Learn how to use softphones in your business.
Article
What Is a VoIP Number?
By Mark Fairlie | January 28, 2026
A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.
Article
What Is VoIP?
By Mark Fairlie | January 28, 2026
VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.
Article
11 Most Effective Apps for Internal Communication
By Sean Peek | January 20, 2026
The best internal communication tools help remote and in-office teams improve their relationships and workflows. See our top picks.
Article
What Is a Virtual Phone Number?
By Mark Fairlie | January 09, 2026
Learn everything you need to know about virtual phone lines and how you can use one to optimize your business in a matter of moments.
Article
Why Businesses Are Still Sending Faxes in 2026
By Mark Fairlie | January 06, 2026
For some companies, faxing is more important than ever. Learn the benefits faxes provide and the online fax services you should consider using.
Article
What Is PBX?
By Mark Fairlie | November 17, 2025
PBX systems manage business calls through hardware or cloud-based VoIP. Traditional PBX requires on-site equipment, while cloud PBX offers lower monthly costs.
Article
Need a Business Phone Number, but Not a Business Phone?
By Max Freedman | November 12, 2025
A phone isn’t always necessary to do business these days. There are a number of options if you don’t need a traditional system.
Article
RingCentral vs. Grasshopper: Which Phone System Is Best for Your Business?
By Max Freedman | November 03, 2025
RingCentral and Grasshopper are top business phone systems. We compared their features and pricing to help you choose the best phone system for your needs.
Best Pick
Best PBX Business Phone Systems
By Adam Uzialko | October 31, 2025
Virtual PBX services enhance communications and collaboration. Compare vendors and find the best PBX business phone system.