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Business Communications

Business communications technology is vital for both internal and external communications. Business phone systems, email services, call center software — our advice-filled guides cover it all, with expertise from vendors and real-life users alike.

Article
VoIP vs. Landlines
By Mark Fairlie | January 30, 2026

VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.

Article
International Calling Costs: Everything You Need to Know
By Marc Prosser | January 30, 2026

Any business that deals with international clients or partners will need to make calls overseas. This guide will help you save on such expenses.

closeup of a hand on the receiver of an office phone
Article
What Is a Cloud-Based Phone System?
By Mark Fairlie | January 30, 2026

Businesses are replacing their old telephone systems with more modern digital networks. Learn the pros and cons of using cloud phone systems.

Article
11 Mobile Apps to Stay Connected With Your Team
By Danielle Fallon-O’Leary | January 29, 2026

Staying connected with your team is especially important in remote and hybrid settings. Here are 11 mobile apps that can help.

Article
What Is SIP Trunking?
By Shannon Flynn | January 29, 2026

A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.

Article
Can You Run a Business via a Smartphone?
By Sean Peek | January 29, 2026

Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.

closeup of a hand on the receiver of an office phone
Article
What Are Multiline Phone Systems?
By Mark Fairlie | January 29, 2026

Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.

Article
What Is a Cloud PBX?
By Mark Fairlie | January 29, 2026

Cloud PBX is an internet-based virtual PBX system that routes and manages calls. Learn how it compares to on-premises PBX and find cloud PBX providers.

Article
What Is Interactive Voice Response?
By Mark Fairlie | January 29, 2026

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.

Article
What Is a Softphone?
By Mark Fairlie | January 29, 2026

Softphones help businesses deliver voice, text and video over the web via cloud-based VoIP service providers. Learn how to use softphones in your business.

Article
How Often Should You Upgrade Your Phone System?
By Sean Peek | January 29, 2026

Businesses need a business phone system that's fast, reliable and up to date. Learn how and when to upgrade and the best business phone systems to consider.

businesswoman talking on a phone
Article
What Is VoIP?
By Mark Fairlie | January 28, 2026

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Article
What Is a VoIP Number?
By Mark Fairlie | January 28, 2026

A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.

Article
12 Tips for Conducting an Effective Video Conference Call
By Jennifer Dublino | January 26, 2026

Video calls are integral to business communication. Learn video conference call tips and discover the best business phone systems for video conferencing.

Article
11 Most Effective Apps for Internal Communication
By Sean Peek | January 20, 2026

The best internal communication tools help remote and in-office teams improve their relationships and workflows. See our top picks.

Article
Common Conference Call Issues and Their Solutions
By Joshua Stowers | January 15, 2026

Unstable audio or video connections can make hosting a meeting difficult for any business. Here are the most common problems and their solutions.

Article
9 Useful Technologies for Hosting Online Meetings
By Sean Peek | January 09, 2026

Test out one of these video conferencing platforms the next time you need to host a meeting.

Article
What Is a Virtual Phone Number?
By Mark Fairlie | January 09, 2026

Learn everything you need to know about virtual phone lines and how you can use one to optimize your business in a matter of moments.

Best Pick
The Best Business Phone Systems of 2026
By Jessica Elliott | January 07, 2026

RingCentral, Ooma and 8x8 offer scalable business phone systems with VoIP technology, mobile apps and team collaboration tools.

Article
Why Businesses Are Still Sending Faxes in 2026
By Mark Fairlie | January 06, 2026

For some companies, faxing is more important than ever. Learn the benefits faxes provide and the online fax services you should consider using.

Article
Video Conferencing Etiquette Tips for Presenters and Attendees
By Karina Fabian | January 02, 2026

Video conferences can be effective virtual meetings or a waste of time and resources. Learn 18 tips for more productive and enjoyable video conferences.

Article
What Is PBX?
By Mark Fairlie | November 17, 2025

PBX systems manage business calls through hardware or cloud-based VoIP. Traditional PBX requires on-site equipment, while cloud PBX offers lower monthly costs.

Article
Need a Business Phone Number, but Not a Business Phone?
By Max Freedman | November 12, 2025

A phone isn’t always necessary to do business these days. There are a number of options if you don’t need a traditional system.

RingCentral mobile apps
Article
RingCentral vs. Grasshopper: Which Phone System Is Best for Your Business?
By Max Freedman | November 03, 2025

RingCentral and Grasshopper are top business phone systems. We compared their features and pricing to help you choose the best phone system for your needs.

closeup of a hand on the receiver of an office phone
Best Pick
Best PBX Business Phone Systems
By Adam Uzialko | October 31, 2025

Virtual PBX services enhance communications and collaboration. Compare vendors and find the best PBX business phone system.

Best Pick
Best Multi-Line Business Phone System
By Jessica Elliott | October 30, 2025

Multiline business phone systems like RingCentral, Nextiva, Ooma, Dialpad and GoTo Connect are essential for business communications.

grasshopper review
Review
Grasshopper Review
By Chad Brooks | October 29, 2025

This review of Grasshopper business phone system covers its great value and ease of use, as well as a slate of features suitable for companies with simple needs.

Review
Vonage Review and Pricing
By Chad Brooks | August 01, 2025

Vonage combines voice, video, and messaging with CRM integrations and monthly add-ons for call queues. AI Virtual Assistant available as a custom add-on.

Review
8×8 Phone System Review and Pricing
By Jessica Elliott | July 31, 2025

8x8 is a great cloud-based phone system for growing businesses, with valuable features, affordable pricing and excellent customer support. See full review.

team working on computers in an office
Article
Slack for Business: How to Use Slack Messaging
By Jamie Johnson | July 25, 2025

Slack is one of the best apps for workplace communication, thanks to its versatility. Learn how it works and some of its benefits.