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Business Communications

Business communications technology is vital for both internal and external communications. Business phone systems, email services, call center software — our advice-filled guides cover it all, with expertise from vendors and real-life users alike.

Review
GoTo Contact Center Review and Pricing
By Mark Fairlie | June 17, 2026
GoTo Contact Center is top for small businesses with its user-friendly, omnichannel support on a budget, but lacks AI features and extensive integrations.
Best Pick
The Best Business Phone Systems of 2026
By Jessica Elliott | June 16, 2026
RingCentral, Ooma and 8x8 offer scalable business phone systems with VoIP technology, mobile apps and team collaboration tools.
Article
How Often Should You Upgrade Your Phone System?
By Sean Peek | May 12, 2026
Businesses need a business phone system that's fast, reliable and up to date. Learn how and when to upgrade and the best business phone systems to consider.
person dialing a phone
Article
RingCentral vs. Dialpad Comparison
By Nicole Fallon | May 12, 2026
RingCentral and Dialpad are robust, scalable business phone systems. Compare their features and pricing to determine the best one for your small business.
Article
11 Most Effective Apps for Internal Communication
By Sean Peek | May 05, 2026
Internal communication tools are important to your business, especially if you have remote workers. Learn what software and apps can boost employee efficiency.
Review
Vonage Review and Pricing
By Chad Brooks | April 22, 2026
Vonage Business Communications offers flexible VoIP features and strong customization, but costs can rise with add-ons. See pricing, pros and limitations.
person dialing a phone
Article
RingCentral vs. Vonage: Business Phone System Comparison
By Nicole Fallon | April 22, 2026
RingCentral and Vonage are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.
grasshopper review
Review
Grasshopper Review
By Chad Brooks | April 13, 2026
This review of Grasshopper business phone system covers its great value and ease of use, as well as a slate of features suitable for companies with simple needs.
RingCentral mobile apps
Article
RingCentral vs. Grasshopper: Which Phone System Is Best for Your Business?
By Max Freedman | April 13, 2026
RingCentral and Grasshopper are top business phone systems. We compared their features and pricing to help you choose the best phone system for your needs.
closeup of a hand on the receiver of an office phone
Article
RingCentral vs. Nextiva Comparison
By Mark Fairlie | April 13, 2026
RingCentral and Nextiva are leading VoIP systems with sophisticated features. Learn how they measure up and which is best for your business.
businessman talking on a phone in an office setting
Article
Nextiva vs. Ooma Office: How Do They Compare?
By Nicole Fallon | April 13, 2026
Nextiva and Ooma are comprehensive business phone systems. Learn how their features and pricing compare so you can choose the best one for your business.
chef checking a restaurant freezer
Best Pick
Best Business Phone Systems for Restaurants
By Jessica Elliott | April 13, 2026
Ooma, RingCentral, and Dialpad offer restaurant business phone systems with call routing, mobile apps and reservation integration.
closeup of a hand on the receiver of an office phone
Best Pick
Best PBX Business Phone Systems
By Adam Uzialko | April 13, 2026
Virtual PBX services enhance communications and collaboration. Compare vendors and find the best PBX business phone system.
Best Pick
Best Multi-Line Business Phone System
By Jessica Elliott | April 13, 2026
Multiline business phone systems like RingCentral, Nextiva, Ooma, Dialpad and GoTo Connect are essential for business communications.
team working on computers in an office
Article
Slack for Business: How to Use Slack Messaging
By Jamie Johnson | March 31, 2026
Slack is a workplace communication app that offers a versatile and efficient tool for organizations, whether their employees work in an office or remotely.
GoTo Connect company logo
Review
GoTo Connect Review and Pricing
By Jessica Elliott | March 20, 2026
GoTo Connect scales from basic phone service to omnichannel contact center with AI receptionist, call summaries, and pricing starting around $29-39/user.
Article
Types of Phone Systems for Small Businesses
By Mark Fairlie | March 04, 2026
There are three primary types of business telephone systems: KSU, PBX and VoIP. Learn about each option and decide which one is best for your business.
person dialing a phone
Article
Which Business Phone System Is Best for Your Business?
By Mark Fairlie | March 04, 2026
A business phone system can enhance business communications and improve productivity. Learn how to choose the best business phone system for your needs.
Review
Ooma Office Review and Plan Costs in 2026
By Jessica Elliott | February 27, 2026
Ooma Office offers cloud-based VoIP phone service starting at $19.95/user/month with transparent pricing, no contracts and setup ideal for small businesses.
Article
12 Tips for Conducting an Effective Video Conference Call
By Jennifer Dublino | February 20, 2026
Video calls are integral to business communication. Learn video conference call tips and discover the best business phone systems for video conferencing.
Article
Technology Should Enhance Communication
By Sean Peek | February 11, 2026
Technology enhances workplace communication through tools like Slack, Zoom, and email, but must balance face-to-face interactions for effective collaboration.
Article
9 Useful Technologies for Hosting Online Meetings
By Sean Peek | February 10, 2026
Test out one of these video conferencing platforms the next time you need to host a meeting.
Article
Video Conferencing Etiquette Tips for Presenters and Attendees
By Karina Fabian | February 10, 2026
Video conferences can be effective virtual meetings or a waste of time and resources. Learn 18 tips for more productive and enjoyable video conferences.
Article
Common Conference Call Issues and Their Solutions
By Joshua Stowers | February 10, 2026
Unstable audio or video connections can make hosting a meeting difficult for any business. Here are the most common problems and their solutions.
Article
International Calling Costs: Everything You Need to Know
By Marc Prosser | January 30, 2026
Any business that deals with international clients or partners will need to make calls overseas. This guide will help you save on such expenses.
Article
VoIP vs. Landlines
By Mark Fairlie | January 30, 2026
VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.
closeup of a hand on the receiver of an office phone
Article
What Is a Cloud-Based Phone System?
By Mark Fairlie | January 30, 2026
Businesses are replacing their old telephone systems with more modern digital networks. Learn the pros and cons of using cloud phone systems.
Article
11 Mobile Apps to Stay Connected With Your Team
By Danielle Fallon-O’Leary | January 29, 2026
Staying connected with your team is especially important in remote and hybrid settings. Here are 11 mobile apps that can help.
Article
What Is SIP Trunking?
By Shannon Flynn | January 29, 2026
A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.
Article
Can You Run a Business via a Smartphone?
By Sean Peek | January 29, 2026
Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.