Business Communications

Staying connected with your team is especially important in remote and hybrid settings. Here are 11 mobile apps that can help.

VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.

Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.

A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.

Businesses are replacing their old telephone systems with more modern digital networks. Learn the pros and cons of using cloud phone systems.

Cloud PBX is an internet-based virtual PBX system that routes and manages calls. Learn how it compares to on-premises PBX and find cloud PBX providers.

Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.

Softphones help businesses deliver voice, text and video over the web via cloud-based VoIP service providers. Learn how to use softphones in your business.

Any business that deals with international clients or partners will need to make calls overseas. This guide will help you save on such expenses.

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.

Businesses need a business phone system that's fast, reliable and up to date. Learn how and when to upgrade and the best business phone systems to consider.

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

PBX systems manage business calls through hardware or cloud-based VoIP. Traditional PBX requires on-site equipment, while cloud PBX offers lower monthly costs.

A phone isn’t always necessary to do business these days. There are a number of options if you don’t need a traditional system.

A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.

RingCentral, Ooma and 8x8 offer scalable business phone systems with VoIP technology, mobile apps and team collaboration tools.

RingCentral and Grasshopper are top business phone systems. We compared their features and pricing to help you choose the best phone system for your needs.

Virtual PBX services enhance communications and collaboration. Compare vendors and find the best PBX business phone system.

Multiline business phone systems like RingCentral, Nextiva, Ooma, Dialpad and GoTo Connect are essential for business communications.

This review of Grasshopper business phone system covers its great value and ease of use, as well as a slate of features suitable for companies with simple needs.

Video conferences can be effective virtual meetings or a waste of time and resources. Learn 18 tips for more productive and enjoyable video conferences.

Vonage combines voice, video, and messaging with CRM integrations and monthly add-ons for call queues. AI Virtual Assistant available as a custom add-on.

For some companies, faxing is more important than ever. Learn the benefits faxes provide and the online fax services you should consider using.

8x8 is a great cloud-based phone system for growing businesses, with valuable features, affordable pricing and excellent customer support. See full review.

Slack is one of the best apps for workplace communication, thanks to its versatility. Learn how it works and some of its benefits.

GoTo Contact Center is top for small businesses with its user-friendly, omnichannel support on a budget, but lacks AI features and extensive integrations.

Learn everything you need to know about virtual phone lines and how you can use one to optimize your business in a matter of moments.

Twilio Flex is a programmable cloud contact center at $1/hour per active user or $150/month per named user. Requires developers but offers deep customization.

Salesforce Service Cloud provides omnichannel support, Einstein AI, and customizable workflows starting at $25/user/month for enterprise service teams.

RingCentral RingCX is top call center software for inbound teams, with excellent analytics, training tools, and omnichannel routing. AI features cost extra.