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Latest: Advice, Tips and Resources

Article
How to Make Money in Retirement: A Guide to Turning a Hobby into a Side Business
By Chad Brooks | January 25, 2022

Many retirees turn side interests into income. Learn how to make money in retirement.

Category
The Best CRM Software of 2022
By Lisa McGreevy | January 24, 2022

This buying guide includes our best picks for CRM software and tips for purchasing the right CRM solution for your small business.

Article
Using Coupons to Drive Engagement and Retention
By Sean Peek | January 20, 2022

Learn how relevance and a focus on savings can boost both sales and the bottom line.

Article
How to Create an Email Drip Campaign for Increased Engagement
By Thomas Griffin | January 14, 2022

If you've never used a drip campaign, here's a step-by-step guide to creating one.

Article
4 Simple Ways to Boost Engagement With Email Marketing
By Chris Christoff | January 13, 2022

Is your brand taking advantage of email marketing to grow? If not, you're missing out on an opportunity to build strong customer relationships, improve engagement and drive sales.

Article
How to Write an Effective Cold Email
By Sean Peek | January 11, 2022

Cold emailing is one of the most successful ways to generate new leads for your business.

Article
How to Handle Non-Paying Clients
By Sammi Caramela | December 22, 2021

Contracts, lawyers and collections agencies are a few places to turn when you have clients who won't pay their invoices. Even better is to prevent the problem in the first place.

Category
The Best Live Chat Software of 2022
By Andrew Martins | December 21, 2021

Looking for affordable and feature-rich live chat support software? See our reviews for live chat software for your small or medium business.

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The Best Content Management Systems and Blogging Platforms of 2022
By Mona Bushnell | December 21, 2021

Looking for the best CMS and blog platform? We have easy-to-read, expert unbiased reviews and feature comparisons of the best CMS and blogging websites.

Category
The Best Call Center Services for 2022
By Adam Uzialko | December 21, 2021

Our team has compared the best call center services for 2022. See up-to-date reviews for the top-rated answering services.

Category
The Best Online Reputation Management Providers of 2022
By Skye Schooley | December 21, 2021

Which is the best online reputation management service for your business?

Category
The Best Answering Services of 2022
By Adam Uzialko | December 21, 2021

Our teams have compared the best answering services for 2022. See up-to-date reviews and prices for these top-rated services.

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Article
Holiday Shopping Predictions and What They Mean for Businesses
By Sean Peek | December 01, 2021

Businesses are feeling uncertain about the outcome of the most anticipated time of the year: the holiday shopping season. Here are some predictions to inform your strategy.

Article
10 Ways to Get Good Customer Reviews
By Skye Schooley | November 11, 2021

Online review platforms are the new Yellow Pages. Learn how to use them to their full potential.

Article
What Is Interactive Voice Response (IVR)?
By Jeff Hale | November 11, 2021

IVR systems can save your business time and money and boost customer satisfaction. Learn how IVR works.

Article
Tips to Improve Customer Service on Your E-commerce Site
By Max Freedman | November 01, 2021

Great customer service can be a challenge for your e-commerce site because of the lack of face-to-face contact, but it's just as important as in any customer-facing business.

Article
Switching CRMs? 4 Tips to Make It a Hassle-Free Transition
By Alex Haimann | November 01, 2021

Looking for a new CRM? Learn how to streamline the process for your business.

Article
Why You Should Ditch No-Reply Emails
By Rachelle Gordon | October 19, 2021

Digital marketing is a crucial tool for conversion, but no-reply emails hurt your messages. Find out why no-reply messages are problematic and learn alternatives in this guide.

Article
How to Accept Apple Pay
By Jennifer Dublino | October 15, 2021

Apple Pay is the top contactless mobile payment method in the U.S. Learn how your business can start accepting Apple Pay online and in person.

Article
Returning Customers Spend 67% More Than New Customers - Keep Your Customers Coming Back with a Recurring Revenue Sales Model
By Market Expert | October 15, 2021

It's common business knowledge that it's cheaper to retain a current customer than it is to attract a new one.

Article
77% of People Read Online Reviews Before Buying: Are They Finding You?
By Jimmy Rodela | October 15, 2021

Are you looking for a tried-and-tested online marketing strategy that can explode your sales? Product reviews can help you just that.

Article
How to Write a Welcome Email
By Rachelle Gordon | October 13, 2021

First impressions matter, especially in email marketing. In this guide, discover how to craft an impressive and engaging welcome email.

Article
Under Promise, Over Deliver: The Must-Do's of Customer Retention
By Megan Totka | October 11, 2021

It costs five times more to find a new customer than to retain a current one, use these tactics to keep your customers coming back.

Article
Why Testimonials Work: The Psychology of Social Proof
By Tomer Harel | October 11, 2021

When we understand the psychology behind social proof, we can begin to strategize ways of using it to our advantage. Tips inside!

Article
What Is Lead Scoring?
By Julie Thompson | October 01, 2021

Lead scoring can help prioritize your top leads, increase conversions, and improve communication between your marketing and sales departments.

Article
8 Ways In-Store Tablets Improve the Customer Experience
By Skye Schooley | September 08, 2021

Tablets can maximize your space, improve product displays, gather customer data and more.

Article
How to Reduce Abandoned E-Commerce Carts With Email Marketing
By Skye Schooley | September 07, 2021

Learn how to use email marketing to recover e-commerce cart abandonment and increase sales.

Article
Everything You Need to Know About Email Marketing
By Sean Peek | August 31, 2021

Learn how to set marketing goals and achieve them through a targeted email marketing campaign.

Article
How to Avoid Creating an Annoying Email Campaign
By Andrew Martins | August 31, 2021

People are leery of promotional emails, so it's important not to annoy potential customers with your campaign. Here are 10 tips to help you avoid that problem.