Customers

Latest

News

Buying Guides

Expert Advice

Experts

How to Use Customer Reviews to Your Advantage

When utilized smartly, customer reviews can help improve your reputation and attract new leads. Here's how to leverage customer reviews to your advantage.

3 Keys to CRM Success for Small Businesses

BY Alex Haimann

The goals of CRM companies are often at odds with those of small businesses, but that doesn't mean the right partnership for your business doesn't exist. It's just a matter of finding a provider that offers simple software solutions you need — and will actually use.

Building Customer Engagement: 15 Approaches Worth Trying

BY Scott Gerber

Here are some ways you can encourage people to engage with your business.

Why Customers Love Small Businesses

BY Bill Brunelle

By working hard to stay relevant and provide a great customer experience, small business owners can continue to win shoppers over. Here are four reasons your customers keep coming back for more.

5 Ways Email Automation Can Elevate Your Customer Support

BY Matt Shealy

Email can be a huge time-suck for your customer support team. Use these strategies to automate these communications without coming across as cold to your customers.

3 SEO Tips to Optimize Your Videos for Search Engines

BY Thomas Griffin

These SEO tips, as they pertain to video, will help you improve your ranking and turn into the content powerhouse you've been working toward.

9 Tips for Building a Customer-Driven Company in 2019

BY Megan Totka

The world is evolving quickly, and customers are now in control.

3 Proven Customer Retention Tactics You're Likely Not Using

BY Laura Troyani

We know retaining customers is important. Learn three effective tactics for gauging customer satisfaction and promoting strong customer retention.

5 Ideas to Boost Your Loyalty Program's Success

BY Gaurav Sharma

Want to boost customer loyalty? These rewards program tactics can help you build a loyal customer base and drive more sales.

2019 Outlook: What Will Change for LLCs?

BY Dustin Ray

2019 will welcome new challenges and opportunities for business owners to take advantage of. Not every trend will make sense for your business. Here are the ones you should jump on and which ones you should avoid.

Have Your Own Question?

Get Free Advice from Experts!

Login to Business.com

Social Login