Brivo takes access control completely into the cloud, with a state-of-the art IP system that eliminates nearly all hardware and lets you manage your system from anywhere. Brivo's main access offering is centered around its mobile platform, which simplifies the setup and management of the system.
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Brivo's Mobile Pass is a credential system that replaces traditional cards and door readers with a mobile phone. Employees download the Brivo app. Using the app, employees press a button to unlock any door they're allowed to access. The app communicates to a database (stored in the cloud), which sends an encrypted signal to the door controller, opening the door. These mobile credentials can be managed just like any other through your management interface, so you can register and cancel an employee's credentials anytime.
The Mobile Pass is Brivo's main product, but you can integrate other security measures, such as cameras and biometrics as well. In addition to Brivo's door locks, you can integrate traditional door readers and credentials from other companies as well. (You can find a list of compatible hardware on the company's website.)
Brivo also has a video system that can be integrated; however, there are no fire or carbon monoxide alarm integrations. There is, however, an intrusion alarm that will notify you when a break-in is detected. The company does not offer a managed access service, meaning you can't outsource the management and surveillance of your system to Brivo.
Brivo's interface operates primarily over the cloud, allowing you to access your system from any web browser or smart device connected to the internet. With your control access system, you receive an unlimited event history, and if you also install Brivo's video surveillance, you can review footage of specific events going back one year. Brivo also offers an on-site server that stores 10 million events.
Mobile access is the main draw to this system, allowing you to manage your system from your phone. If someone such as a maintenance person needs access to your business on the weekend, you can view a live video feed to confirm it's them, then unlock the door and continue monitoring them, all on your phone.
Brivo's building access control can be installed for up to 1,000 doors. It can handle an unlimited number of users; however, you must purchase licenses for each employee's phone to work with the system.
Because the only necessary hardware is the door control boxes and locks, Brivo is one of the easiest systems to install on your own, with installation manuals available on the company website. However, if you would prefer to have the equipment installed professionally, Brivo works with third-party services to install the equipment for you as well.
As part of our review, we contacted each of the access control systems posing as a small business owner with questions. The customer support we received from Brivo was above average. Our inquiries were returned in a timely manner by helpful and accommodating representatives. The window for support, however, is limited. Brivo can be reached Monday to Friday, 8 a.m. to 8 p.m., Eastern Time. It doesn't offer live chat, so you're limited to contacting the company either by phone or email. Brivo does offer several resources for customers, including articles, manuals, videos, and even a podcast to help you make the most of your Brivo access security system.
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