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Human Interest 401k Review and Pricing

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Written by:
Kimberlee Leonard, Senior Analyst
Editor verified:
Sandra Mardenfeld,Senior Editor
Last Updated Mar 27, 2025
Business.com earns commissions from some listed providers. Editorial Guidelines.
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Table of Contents

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Editors Score:9.3/10
Human Interest keeps expenses down for employers and employees with zero transaction fees and by offering low-cost employee retirement plans with a lot of features and functionality. When you work with Human Interest, you can get affordable full-service retirement plans for your team.
Thumbs Up Pros
  • Human Interest keeps the costs for its retirement plans low, which is essential for small businesses on a budget.
  • The vendor offers a full suite of services for an affordable price, including plan administration, employee onboarding and support, and concierge-style customer service if needed (top tier only).
  • It takes just a few minutes to apply for a compliant 401(k) plan with Human Interest.
Thumbs Down Cons
  • Human Interest may charge a one-time sign-on fee of $499, though you can often get it waived.
  • The company takes a no-touch digital approach to setting up and managing employee retirement plans, which could turn off less tech-savvy business owners.
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Small business owners know they should offer their staff retirement plans to stay competitive, but many assume they can’t afford it. What they often overlook is that there are low-cost options built specifically for smaller enterprises. These plan providers make it possible for business owners and their employees to save for retirement without breaking the budget. Human Interest is a standout example in retirement planning. This vendor keeps prices low by taking a digital-first approach to enrolling and managing retirement plans — and by not charging transaction fees.

But that’s not the only reason this company is our best pick for cost-conscious business owners. When you work with Human Interest, you get lots of tools and functionality for an inexpensive price. That includes integrations with more than 600 payroll providers, automated administration and recordkeeping. Plus, if you want Human Interest to procure your ERISA bond, act as your plan administrator and fiduciary and sign and file your IRS documents, this plan provider won’t add massive fees to your overall costs.

Human Interest Editor's Rating:

9.3 / 10

Transparent pricing
10/10
Low employee investment fees
9.5/10
Mobile and online access
10/10
No sign-up or administration fees
8/10
Variety of plans
9/10

Why we chose Human Interest as best for affordability

Human Interest sets itself apart from other plan providers with an inexpensive Essentials plan, which costs $80/month, plus $5 per employee. For that price, you can integrate employee retirement plan data with over 600 payroll providers, create custom retirement plans, and automate plan administration and recordkeeping. If you want to add end-to-end administration to your employee benefits package, Human Interest’s Complete plan does so for $180 per month plus $7 per employee per month.

For businesses that want dedicated account management along with ongoing plan design and consultation, Human Interest’s Concierge plan remains competitively priced at $280 per month plus $9 per employee per month. 

Each Human Interest plan requires a $499 installation fee, though the company often waives this fee as part of ongoing promotions. For comparison, we found in our review of USA 401k that this Human Interest rival charges a one-time $250 installation fee, a $500 annual fee and $20 per plan participant, per month.

Like all employee retirement providers we reviewed, Human Interest charges several fees, including a 0.01 percent monthly advisory fee and a 0.05 percent monthly recordkeeping fee. We found these fees to be on par with other providers we reviewed.

Human Interest dashboard
Human Interest makes it easy to manage employee contributions with a user-friendly dashboard. Source: Human Interest

A retirement plan provider should offer a lot of helpful features and functionality at a reasonable price point for you to truly get the most bang for your buck. Human Interest checks those boxes, too. For example, if you opt for their top-tier plan, they provide a concierge-style approach to setting up your employee retirement plans. You’ll work with a team of specialists to create custom plans that meet your business’s specific needs.

Human Interest can also act as your plan administrator, offers payroll integration and contribution processing, provides all required disclosures and allows employees to take loans from their retirement accounts. We also like how Human Interest empowers employees with access to mobile enrollment, built-in investment advice, and online retirement and investment calculators. Price alone doesn’t make a retirement plan company affordable. It’s the services you get for that price that matters most. Human Interest delivers on both fronts, which is why we selected it as the best employee retirement plan provider for affordability.

FYIDid you know
When determining the best employee retirement plans, we paid close attention to what employees may pay in investment fees. This is a critical factor to consider when choosing a plan sponsor. The higher the fees, the less money goes to your employees and their retirement. At 0.06 percent per month, Human Interest’s fees remain well below the industry average.

Ease of use

The Human Interest software’s ability to integrate with more than 500 payroll programs is key to the system’s time-saving automation features. We like how opportunities for accounting errors are minimized by employee and employer contribution rates being automatically updated, deducted and invested with the payroll integration enabled. Human Interest also handles all account setup, recordkeeping and reporting, and updates of employee information, giving business owners the freedom to take a hands-off approach.

Even with a digital-first service, the level of personalized support available is a standout feature. Human Interest provides businesses on the Concierge plan with a dedicated account manager during setup and implementation, helping ensure the transition to a new retirement plan goes smoothly. We also appreciate how Human Interest leads with technology — this streamlined approach keeps costs manageable while simplifying the day-to-day administration of your employee retirement plan.

Human Interest retirement plan management
It’s simple for you and your employees to manage retirement savings plans online through Human Interest’s digital interface. Source: Human Interest

Features and services

Human Interest is a full-service retirement plan sponsor, which means it offers a host of retirement savings features and services to small business owners. The best part? With Human Interest, you don’t have to sacrifice certain functions to keep this benefit affordable for you and your employees.

Human Interest portal
Employees can use the Human Interest portal to check their retirement account balance at any time. Source: Human Interest

Fiduciary support

Depending on the plan you select, Human Interest can act as your plan administrator, custodian, recordkeeper and ERISA 3(38) investment manager. This takes vital tasks off your plate and leaves them to the experts.

Payroll integration

Human Interest integrates with more than 600 top payroll companies to streamline plan enrollment, deductions and records. Among the most popular integration options are Gusto, Rippling and QuickBooks Online. If your current payroll provider isn’t already partnered with Human Interest, that’s not a dealbreaker — the company encourages you to refer your provider so they can get them on board. In the meantime, they can still help you establish your retirement plan. Human Interest can also connect you with a new payroll partner if needed. [See our Gusto payroll review to learn about the HR company’s add-ons and integrations, including employee retirement services.]

Investment options

Plan participants work with Human Interest to build a portfolio of low-cost mutual funds, which are rebalanced quarterly — a feature we think adds value for hands-off investors. Employees who prefer more control can also select and manage their own funds. Enrolled team members have access to a range of funds from well-known providers, including Vanguard, Dimensional Fund Advisors, BlackRock and Charles Schwab.

Fund research tools

One standout feature is the ability to browse Human Interest’s full roster of exchange-traded funds and managed portfolios directly on the company’s website. Each listed fund links to a Morningstar profile covering the fund’s strategy, historical performance, asset allocation and other key details. Human Interest also offers a Learning Center — a library of articles, calculators and guides for employers and employees. Having these resources readily accessible makes a difference when navigating investment decisions.

Did You Know?Did you know
To save for your own retirement as an entrepreneur, you may want to consider a traditional or Roth IRA.

Advisory services

Human Interest works with financial advisers around the country to create custom retirement plans based on your business’s specific needs and the plan options you want to offer your workforce.

Reporting

Human Interest prepares all the necessary forms and disclosures you need when providing employee retirement plans. This is another example of how the plan provider reduces your personal workload so retirement plan administration isn’t just one more task on your already-long to-do list.

Loans

Human Interest has 401(k) plans with options for loans and hardship withdrawals. This gives your team members the opportunity to borrow or withdraw money from their retirement savings account if needed.

Mobile app

Human Interest offers a mobile app for easy enrollment and plan management, which is notable because not all retirement plan providers offer one. For instance, our review of ShareBuilder 401k found that the rival company doesn’t have a mobile app for its users.

TipBottom line
A small business 401(k) retirement plan is great to offer, but you have to get employees to participate for the benefit to be worthwhile. A mobile app and digital onboarding make plan setup easy for employees and tend to boost enrollment.

Pricing

Human Interest strives to offer affordable plans with three pricing tiers business owners can choose from. The services it offers expand correspondingly with each tier, making it easier to find a fit whether you’re running a lean startup or a growing team.

Plan

Cost

Services

Essentials

$80 per month, plus $5 per employee, per month

Integration with 600+ payroll providers, flexible plan design, automated administration and recordkeeping

Complete

$180 per month, plus $7 per employee, per month

Everything in the Essentials package, plus ERISA bond procurement, plan administration, 3(16) fiduciary, IRS document signing and filing

Concierge

$280 per month, plus $9 per employee, per month

Everything in the Complete package, plus dedicated account management

Human Interest charges a one-time setup fee, though the company often waives this cost. Human Interest also charges a 0.01 percent monthly advisory fee and a 0.05 percent monthly recordkeeping fee.

Human Interest transaction fees
Human Interest is transparent and upfront about its lack of transaction fees and other charges that can make employee retirement plans more expensive for business owners to offer. Source: Human Interest

Implementation/onboarding

Human Interest is a user-friendly digital platform designed for an easy implementation of retirement plans. Thanks to an intuitive online onboarding questionnaire, business owners can quickly establish a retirement plan for their staffers. For business owners with a lot of questions or concerns, one of the company’s onboarding specialists can assist you with the setup process. Employees are also supported as they set up their accounts, with a clear step-by-step process that should eliminate any concerns your workers have about the difficulty of signing up for the plan.

Human Interest onboarding
The onboarding process clearly outlines how an employee can set up their contribution rate. Source: Human Interest

Customer service

Human Interest offers employers and employees customer service by phone at 855-622-7824, Monday through Friday, from 9 a.m. to 8 p.m. ET. You can also take advantage of email support by sending a message to support@humaninterest.com, or utilizing a contact form on the vendor’s website.

For those who prefer to find answers on their own, Human Interest’s website includes a “Help Center” alongside a comprehensive “Learning Center.” Both resources are packed with useful information, covering everything from how to navigate the Human Interest platform to in-depth explanations of different retirement plan types. Users can explore FAQs, browse a glossary of retirement terms, keep up with relevant retirement legislation and sign up for Human Interest’s “Retirement Roadmap” newsletter.

Limitations

Human Interest offers small businesses affordable employee retirement plans with tons of features, but there are a few potential drawbacks. One is its $499 setup fee, which can vary based on current promotions. While a one-time sign-up fee is standard in this industry, it’s always worth asking a sales representative whether any fee waivers are available at the time you’re enrolling.

Another possible downside is Human Interest’s near-total reliance on digital operations. Going paperless is more common with each passing year, but not all business owners are tech-savvy. Some are tech-savvy but prefer working with physical documentation for payroll and other financial matters. If that’s you, Human Interest may not be the right retirement plan provider for your company. However, this limitation will likely be seen as an advantage by those business owners who appreciate doing everything online.

Bottom LineBottom line
Small business owners have to stay competitive to recruit and retain top talent, and a retirement plan is one way to do that. Human Interest is a low-cost retirement plan provider that packs a lot of features and services into its inexpensive packages. Its digital-first approach, personalized support when necessary, and wide array of investment options make it the best retirement plan option for business owners concerned about affordability.

Methodology

When searching for the top retirement plan providers, we researched and analyzed different vendors to compare their features, available plan types, pricing, integrations, customer support options and more. To find the best plan sponsor for business owners seeking the most affordable employee retirement plans, we started by homing in on the vendors that keep prices relatively low.

After identifying those companies, we dug into how much they charge for setup, in annual or monthly maintenance fees, and per employee, per month. We also looked into how much the plan sponsors charge employees for their investments. From there, we evaluated the breadth of features and services these affordable plan providers offer. We sought access to many investment options, a mobile and/or online app and top-notch customer service. After all, to be truly affordable and worth it, you have to offer a great plan at a low cost.

Bottom line

We recommend Human Interest for …

  • Small business owners who want an affordable employee retirement plan but don’t want to give up valuable features and services.
  • Business owners who like a digital-first approach to implementing and managing employee retirement plans.
  • Small business owners who need guidance from a team of retirement experts.

We don’t recommend Human Interest for …

  • Small businesses that don’t use a digital payroll system.
  • Business owners who don’t like the idea of or have the budget for a large installation fee.

FAQs

Yes. Human Interest is a full-service employee retirement plan sponsor that offers 401(k) plans to small businesses, including safe harbor 401(k)s and traditional 401(k)s.
Human Interest, like many of its peers, charges a one-time installation fee in exchange for getting your business’s employee retirement plan system up and running. However, the vendor often waives this cost.
Yes. Human Interest allows you to roll over funds from a previous employer’s qualified 401(k) plan or traditional IRA.
Human Interest does offer a mobile app that allows you to manage your 401(k) account on the go. Its app sets it apart from some other competitors that do not have a mobile friendly component. The Human Interest app provides features like viewing your account balance, adjusting contribution amounts and selecting investment options.
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Written by: Kimberlee Leonard, Senior Analyst
Kimberlee Leonard is an insurance expert who guides business owners through the complicated world of business insurance. A former State Farm agency owner herself, Leonard started her decades-long career as a financial consultant advising on investment strategies before switching her focus to insurance and risk mitigation for businesses. At business.com, Leonard covers topics related to business insurance, such as workers' compensation rates, professional negligence, insurance riders, hold harmless agreements and more. Leonard has developed insurance primers on everything from small business insurance costs to specific policies, such as excess liability insurance. She has also reviewed business software tools, analyzed employee retirement plan providers and continues to share insights on financial topics as they relate to business. Leonard's work has been published in Forbes, U.S. News and World Report, Fortune, Newsweek and other respected outlets.
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Check out The Best Business Employee Retirement Plans of 2026 business.com recommends.