Strategy

Here are four ways you can use customer feedback to improve your business.

What is system thinking, and how can it be applied to a wide range of businesses and industries without impacting their efficacy?

Customer support is often the most important aspect of a business.

Small business owners can develop a sound IP strategy when they leverage the right types of internal protections and external controls. Here are five steps to get started.

Don't let workflow inefficiencies derail your company.

Follow these 10 steps to start your physical or online clothing store.

With COVID-19 and lockdowns showing signs of turning the corner, here is a holistic list of business and technology solutions to help businesses find the path forward.

Learn how you can create an annual review to gauge the health of your business.

Digital transformation is as crucial for SMBs as it is for large organizations.

Forward-looking businesses, especially those within niche markets, should combine plans for weathering the current storm with plans to maintain future growth, resilience and profitability.

While adding more steps, the agile project management model can help you provide a more transparent collaborative process.

The overnight success of Innersloth's Among Us game quickly extended to its business partners, spurring growth for its merchandiser, Dual Wield Studio.

In our interview with Pastene president Mark Tosi, learn about the changes that this small Italian foods business made during the pandemic that allowed it to experience record growth.

Despite the economic difficulties brought on by COVID-19, some small businesses thrived in 2020. Here's what it took for them to be successful.

Thanks to its outreach efforts and ability to pivot quickly, online subscription box marketplace Cratejoy has seen demand surge during the pandemic.

SaaS trends shaped by the pandemic in 2021 include rising market demand, increasing opportunity for vertical SaaS solutions, and emerging operational challenges for SaaS companies.

This holiday season, shopping will look different. Now is the time for business owners to ensure they are prepared to accommodate the new normal.

Here's how a business owner can pass the company down to younger family members, along with the stipulations and potential pitfalls of these methods.

Postponing the annual planning process until the pandemic ends could mean the end of your business. It's harder to plan during a pandemic, but it's more important than ever.

Local business is continuously getting more competitive, which means getting noticed can be more difficult, especially in a society where most consumers aren't interacting with businesses in person.

As most countries struggle with the resurgence of COVID-19, organizations are trying their best to keep employees motivated and engaged.

A full-blown digital acceleration will be one of the biggest challenges the tech side of your business has ever undertaken. However, keep in mind that a digital acceleration process doesn't truly end.

One successful entrepreneur reflects on the lessons she has gleaned during the COVID-19 pandemic.

Find yourself in a financial bind? A factoring service might be able to help.

In a challenging business environment, small businesses can leverage data-driven insights to be more efficient and effective at every level.

International investors can add value and scope to your business.

Taking the time to do a year-end review is a must for every business. But how do you do that during a pandemic?

There are a few things to consider before opening a new location.

Investing in startups is a uniquely high-risk, high-return challenge, but investors can boost their chances by following a few simple guidelines.

In the early days of the pandemic, WorkForce Software furloughed 22% of its staff and reduced salaries. A few months later, 97% are back. Here's why.