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Improve visibility and engagement despite Facebook's algorithm changes.
If your business relies on Facebook for social media marketing, you’ve probably noticed a drastic decline in organic reach over the past several years. In other words, your posts aren’t displaying on your followers’ news feeds as often as they used to. According to Statista, Facebook posts have an average engagement rate of only 0.06 percent, though post type and follower counts affect engagement rates. For example, Locowise found that photo posts get more engagement and that pages with fewer than 10,000 followers have the highest engagement rate at .31 percent.
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Unfortunately, if your social media marketing efforts center on Facebook’s organic reach instead of paid advertising options, your sales may be impacted. For marketers, Facebook’s algorithm updates mean it’s time to diversify your marketing strategy and maximize the resources at your disposal. Here’s what you should know.
Recent updates to Facebook’s algorithm could impact your social media marketing efforts. Here are some important changes you should know.
AI is everywhere, and Facebook is no exception. In fact, the platform relies on AI for a variety of purposes, such as rating the “relevancy” of content. “AI and machine learning are running the show,” Rowena Eburne, social media manager at Assisted, said. “Every post gets a ‘relevance score’ based on how valuable the platform thinks it is for a specific user. Posts with higher scores (because they’re informative, engaging or highly relevant) get bumped up in the feed.”
Gilad Bechar, co-founder and CEO of digital marketing agency Moburst, added that Facebook’s AI tools help users to “discover posts, videos and discussions aligned with their interests — even from accounts they don’t follow. This shift mirrors a broader trend across social platforms, where AI-driven content curation is becoming the norm.”
Facebook will now showcase local content (such as posts from Marketplace, Groups and Events) in a tab called Local, according to Meta, This way, more individuals can see what’s going on nearby or connect with people within their community. For local businesses, this offers a tool to reach residents near your location, as the platform will naturally feed your content to locals.
Currently, Meta is testing Local in cities such as Austin, New York City, Los Angeles, Washington DC, Chicago, Charlotte, Dallas, Houston, San Francisco and Phoenix
With apps like TikTok finding success with short-form videos, Facebook created their own version, Reels, for the U.S. in 2021 and globally in 2022. Businesses can capitalize on this trend by creating quick and engaging clips.
“To compete with TikTok, Facebook has further prioritized short-form video content, particularly Reels, within its algorithm,” Bechar said. “Videos now receive increased organic reach, encouraging businesses and creators to produce engaging, easily consumable content.”
Social media platforms have been implementing more content moderation in recent years, offering fact-checking and screening tools and filters to ensure a safe environment with factual information. Now, Facebook is adding a community-based moderation tool called Community Notes that will allow community managers to moderate conversations and content within certain groups.
“More recently, Facebook announced plans to expand its approach to content moderation by testing a community-based fact-checking system similar to X’s Community Notes,” Bechar explained. “While third-party fact-checkers are still in place, this new system aims to provide additional context on potentially misleading posts.”
Community Notes was developed to replace third-party fact-checking. On X, if contributors are diverse in their opinions/input, the algorithm will make the note more visible. On the other hand, if there are any signs of bias within the voting, the algorithm will hide it from the public. It’s unclear how this will look on Facebook, but the general idea is that the algorithm will favor more diversely-rated content.
Facebook’s current algorithm ranks content based on four primary criteria:
Many people believe this algorithm will bring more content from strangers. As a business, you can capitalize on this exposure.
Facebook aims to prioritize posts from a user’s family and friends. However, it also considers an organization’s engagement level with its followers. For example, if a business continually provides content that fosters interaction – comments and shares – its future posts are considered high quality and will have a better chance of making it into users’ news feeds.
Notably, Facebook allows individual users to help customize their feeds by adjusting the algorithm to their preferences. The following actions will affect what they see:
Marketers can no longer reach thousands of users simply by posting updates on their business’s Facebook page. Today’s Facebook marketing strategy must become more multifaceted and nuanced. Consider the following advice for using Facebook to increase brand awareness and boost user engagement.
Facebook has experimented with various algorithm changes in the past. For example, for a time, news feed content became tilted toward public content amid video content marketing and viral news trends. To rein in this tendency, Facebook’s algorithm began seeking to push posts from family and friends to the top of users’ News Feeds. This decreased the chances of public content appearing in the feed, which isn’t helpful for businesses trying to reach their audiences. However, when users follow a business’s Facebook page, they will see more of its content.
To use your Facebook page more proactively and boost engagement, consider the following tips:
Have you ever tagged someone after seeing a post with a call to action that says, “Tag a friend who is (insert funny quote here)”? While it may be fun, Facebook is enforcing stricter measures to eliminate these “engagement bait” posts (i.e., posts with the sole purpose of driving up engagement to trick the algorithm). This also includes posts that ask users to comment, share, vote and react.
In place of engagement baiting, consider the following:
Paid advertising on Facebook can help marketers drive growth and engagement. “Businesses should strategically allocate budgets to targeted campaigns, leveraging audience segmentation, retargeting and A/B testing to optimize performance,” Bechar said. “By combining engaging organic content with a smart paid strategy, businesses can maintain strong visibility on Facebook.”
If you want to invest in paid ads, consider the following tips:
Groups are like mini-communities within Facebook. They’re created by users who share the same interests. One person can join up to 6,000 groups, making Facebook groups an excellent way to connect with your target audience. If you join a Facebook group relevant to your product or service, share information about your business carefully. Emphasize sharing valuable information instead of blatant promotions. Follow the group’s rules carefully and contribute actively.
You can also create a group centered on your product or service and invite users to join. The group can serve as your customers’ support forum and information resource.
To maximize your Facebook group participation, consider the following tips:
It would be counterintuitive to tell you to ignore Facebook’s algorithm. However, don’t pay so much attention to it that you lose your authenticity. “You can still get great results if you focus on creating content that feels real, relevant and encourages actual conversations,” Eburne said. “Facebook wants to show people posts that spark genuine engagement, so ask questions, invite opinions or create something so relatable your audience can’t help but comment.”
If you want to find success through Facebook marketing, focus more on engagement. “Create content that sparks meaningful interactions,” Bechar said. “Measuring engagement is key here; you’ll know if you’re putting out the right content based on how many comments and shares it receives or discussions it inspires since these signals tell the algorithm to boost visibility. Posts that make people stop and think are more likely to be favored by the algorithm.”
You won’t know where you’re going wrong — or right — if you’re not checking your audience insights. “As a business, the use of social media platforms is meant to drive more traffic to the website, promote more conversions and increase overall brand awareness,” Bechar said. “To ensure a Facebook business profile is achieving those goals, it’s critical to know your key audiences and how they consume content on a daily basis.”
You can utilize Audience Insights to understand details such as peak activity times so you can schedule posts accordingly, Bechar advised. “But also experiment with different time slots to optimize engagement,” he said. “Have a deep understanding of what messages will resonate with your target audience and tailor your content accordingly.”