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AT&T Business Internet Review and Pricing
Table of Contents
- All AT&T fiber and dedicated internet plans offer the same speeds for uploads and downloads.
- The company’s business fiber plans don’t require annual contracts.
- Businesses with a global footprint can connect securely through the provider’s dedicated internet plans.
- You can bundle your AT&T business internet and phone service with VoIP technology and mobile service options at a discounted rate.
- AT&T’s service-level agreements are included only with its dedicated internet plans.
- Using the vendor’s wireless broadband as a backup is much slower for the price than Verizon’s 5G business internet.
- AT&T’s dedicated internet plans require a two-year contract.
AT&T’s business broadband and internet services offer comprehensive connectivity options with high reliability, ultrafast speeds, some no-contract plans, limited service-level agreements and 24/7 customer support. AT&T stands out in a competitive field thanks to its best-in-class symmetrical upload and download speeds available with all fiber and dedicated business internet plans. According to the company, more than 850,000 U.S. business buildings are connected to AT&T’s fiber-optic network. Although all internet service provider (ISP) speeds, features and pricing vary by geographic location, AT&T may be the best option for business owners seeking consistently fast internet access.
AT&T Business Editor's Rating:
8.8 / 10
- Pricing
- 8/10
- Speed
- 10/10
- Availability
- 8/10
- Service plans and contracts
- 9/10
- Customer service
- 9/10
Why We Chose AT&T for Symmetrical Speeds
The broadband internet industry is highly competitive. A handful of major companies offer similar products and prices, but not all fiber networks are the same. One of the biggest differentiators is upload speed, which tops out at just 35 Mbps with companies like Comcast and Spectrum. In most cases, advertised speed refers to the faster download rate. AT&T, however, is one of the few providers to offer the same ultrafast gigabit fiber and dedicated speeds for both uploading and downloading. That is commonly referred to as symmetrical speed.
Upload speeds affect your ability to transfer files and connect to servers — both essential for data backup and video conferencing. For media-focused businesses or any enterprise with a large in-office staff, the ability to upload large files without interruption or communicate effectively with video conferencing tools relies on fast upload speeds. That’s why AT&T’s symmetrical service should be at the top of your list if it’s available in your area.
AT&T provides tools for testing your internet connection performance. Source: AT&T
AT&T Business Internet Features
You’ll find many of the same connectivity features across the major business internet service providers with similar pricing in select markets. There are a few areas, however, in which AT&T stands out from the competition.
Symmetrical Upload and Download Speeds
AT&T is unique in its ability to offer dedicated internet and fiber customers plans with the same speeds for uploading and downloading. Most major ISPs offer roughly comparable download speeds in key markets, but the same isn’t true for upload speeds. Comcast and Spectrum cap uploads at 35 Mbps on all plans, and Verizon’s fastest gigabit fiber connection tops out at 880 Mbps for uploading. With AT&T, however, you’ll get an upload speed just as fast as the download speed — and those speeds can reach up to 5 Gbps, far outpacing the competition.
24/7 Security Monitoring and Ticketing
Businesses concerned about cybersecurity and risk management will be pleased that AT&T’s Business Fiber internet plans feature 24/7 proactive network monitoring, cyber threat analysis and AT&T ActiveArmor to help block malicious threats from reaching your devices. You also have the option to upgrade ActiveArmor for an additional charge to include features such as a VPN, ID monitoring and advanced content controls.
We also like that in the rare event of a server outage, a service ticket is automatically generated on your behalf to begin resolving the issue as quickly and transparently as possible. Some of AT&T’s peers offer security tools, but we didn’t come across similar automatic ticketing.
With ActiveArmor, AT&T can protect your computer network from cyberattacks. Source: AT&T
Static IP Address
With AT&T, a static IP address is a standard feature with dedicated internet plans and an optional add-on with fiber plans. Static IPs can be purchased in blocks of eight, 16, 32, 64 or 128. You’ll need three static addresses for your base address, gateway and broadcast address, however, which means three of your block addresses won’t be usable. Still, we like that static IP addresses are automatically included with AT&T’s dedicated internet service, since some providers charge extra for them.
Internet Backup Add-On
AT&T’s fiber customers can add an emergency backup service to their package in case of a power outage. The add-on keeps critical connections active through a battery-powered backup router with up to 24 hours of power. Once your fiber connection is restored, your internet service automatically reverts to its standard configuration.
AT&T Pricing
AT&T’s offerings are split among four internet service types:
- Dedicated Internet
- Business Fiber
- Internet Air
- Wireless Broadband
Each includes several pricing tiers differentiated by speed, terms and available features. As with all business ISPs, your specific options and costs will depend on your service address.
Dedicated Internet
AT&T Dedicated Internet is the company’s top-tier business internet service, designed for organizations that can’t afford downtime or slow speeds.
Unlike shared connections, this is a private line used exclusively by your business. Speeds range from 500 Gbps to 1 Tbps, and the service includes proactive monitoring and a 100 percent uptime guarantee. If AT&T doesn’t meet that promise, you’ll get a credit on your account.
You’ll need to contact AT&T for Dedicated Internet pricing, because it varies based on location, speed, contract terms and infrastructure availability. Our research found that pricing typically starts around $500 to $1,000 per month for lower speeds in urban areas with existing fiber infrastructure. Monthly costs can go much higher for the 1 Gig plan, depending on location, available infrastructure and contract terms.
There are three main plans available.
Speed | Best for | Features |
|---|---|---|
50 Mbps | Up to 10 devices or users |
|
100 Mbps | Medium-size teams with moderate streaming and security needs | Everything in 50 Mbps, plus:
|
1 Gig | Large teams and data-heavy operations |
|
AT&T’s Dedicated Internet service is designed for businesses that can’t afford service disruptions or slow speeds. Source: AT&T
Business Fiber
AT&T Business Fiber uses 100 percent fiber technology to provide fast, reliable and secure business internet connections. Notably, all plans offer symmetrical upload and download speeds, as indicated in the plan name. You’ll pay $30 less per month if you have — or add — an eligible business wireless plan.
Pricing is as follows:
Plan | Monthly price | Best for |
|---|---|---|
300 Mbps | $70 | E-commerce businesses and companies with remote work plans |
500 Mbps | $110 | More device-heavy teams |
1 Gbps | $160 | Businesses that rely on cloud apps with large file uploads |
2 Gbps | $185 | Businesses that need to support smart office technologies |
5 Gbps | $285 | Enterprises handling massive data transfers or real-time applications |
Additional pricing considerations:
- All plans include ActiveArmor, a free Wi-Fi gateway, free installation when ordered online, a personalized management portal and one year of Amazon Business Prime membership.
- 1 Gig and above plans include built-in 5G internet backup. The backup is available as an add-on for lower tiers.
- There is no annual contract required.
- Voice service and additional cybersecurity tools are available as add-ons.
Internet Air
AT&T Internet Air for Business is a fixed wireless solution that delivers reliable, secure internet over AT&T’s 5G network. It can serve as your business’s primary connection, a backup, or a way to expand and add network flexibility. The service includes the AT&T All-Fi Hub, a plug-and-play device that connects to AT&T’s wireless network and acts as both a modem and Wi-Fi router.
There are two options:
Plan | Monthly price | Features |
|---|---|---|
Standard | $60 ($40 if you have a wireless plan) |
|
Premium | $100 ($80 if you have a wireless plan) |
|
The AT&T All-Fi Hub delivers business Wi-Fi by connecting to AT&T’s 5G network and serving as both a modem and router. Source: AT&T
Wireless Broadband
AT&T Wireless Broadband is a mobile business broadband solution that uses AT&T’s cellular network to deliver internet access on the go. It’s ideal for teams working in temporary offices, vehicles or remote job sites. The service works through portable Wi-Fi hotspots or routers, giving you mobile business Wi-Fi that can connect multiple devices at once.
Plan options include:
Plan | Symmetrical speeds (up to) | Starting monthly price |
|---|---|---|
Standard | 25 Mbps | $70 |
Advanced | 50 Mbps | $80 |
Premium | 100 Mbps | $100 |
Additional pricing considerations:
- You’ll save $20 per month if you add or already have an eligible AT&T wireless plan
- There are no overage charges on any plan.
- All plans include one free year of Amazon Business Prime.
- Data speeds may slow during times of network congestion.
Implementation
We found AT&T’s implementation process to be straightforward. According to the product specialist we spoke with during our research, new AT&T Business Internet customers typically have service up and running within about a week and a half. Installation usually costs $99, but the fee is often waived as part of a promotional offer.
Once the order is placed, new customers can schedule an installation appointment. AT&T sends an email reminder, along with a call to register your internet so it’s ready on installation day. You’ll also get a reminder call the day before your appointment and a follow-up call the day after to ensure that everything went smoothly.
Customer Support
We were impressed that AT&T Business Internet support is available 24/7 via phone, chat and email. AT&T also offers a self-service Small Business Support section online, with troubleshooting tools for internet equipment and other helpful resources.
During our research, we spoke with AT&T business product specialists, who addressed all our questions and concerns quickly and clearly. We like that potential customers who want to sign up over the phone can get expert help identifying the right internet speed, plan and terms based on their business type, number of employees, number of locations and data needs. You can even video chat with a virtual expert for live shopping assistance.
We also appreciate that AT&T has ranked highest in customer satisfaction among large enterprise business internet service providers for seven consecutive years, from 2018 through 2024, according to the J.D. Power U.S. Business Internet Satisfaction Study.
AT&T provides online self-service resources for internet and wireless service customers. Source: AT&T
Limitations
AT&T’s Business Internet offerings are impressive, but we identified the following limitations.
- Contract requirements: AT&T’s fiber plans don’t require a long-term contract, but its dedicated internet plans do. That’s a departure from competitors such as Verizon, which offers flexible billing options, including flat-rate plans, usage-based plans and dynamic network management with self-service bandwidth adjustments.
- Service interruption potential: AT&T’s dedicated service-level agreement of 99.95 percent (for data delivery) falls short of Verizon, which guarantees performance and 100 percent availability. A difference of 0.05 percent may not seem significant, but any interruption in performance or service at the wrong time could have serious financial implications for some businesses.
- Availability limitations: Just because AT&T’s symmetric internet speeds are stellar doesn’t mean you’ll actually be able to access them. If your business is in an area without fiber or reliable high-speed cable internet, you may want to consider a satellite provider. Learn more about an excellent option in our Viasat Business Internet review.
Methodology
When seeking the best business internet service providers, we researched a number of vendors and analyzed their available internet speeds and types, add-on services, bundle deals, installation processes, customer-support options, limitations and pricing. As part of the process, we participated in demos and spoke with product specialists whenever possible.
Our research led us to conclude that AT&T’s fiber and dedicated internet plans lead the industry with the best symmetrical speeds, making the company a strong fit for media-focused businesses or any organization with demanding upload and download needs.
AT&T Business Internet FAQs
Bottom Line
We recommend AT&T Business Internet for …
- Media-focused companies and larger enterprises that want ultrafast symmetrical fiber speeds to keep work flowing smoothly.
- Any business already using other AT&T services.
- Organizations that can’t afford interruptions due to power outages.
We don’t recommend AT&T Business Internet for …
- Rural businesses that likely won’t have access to the best features and speeds.
- Business owners who want a service-level agreement or uptime guarantee but don’t need a top-tier dedicated internet plan.
- Companies looking for a satellite internet connection.
Vivian Nguyen contributed to this article.
