Google Meet Review

By
Chad Brooks
,
business.com writer
| Updated
Apr 23, 2020
Image Credit: EvgeniyShkolenko / Getty Images

Google Meet is an upgraded version of the free Hangouts app, and is more suitable for business applications like webinars and video conferencing. With Google Meet, you can host video calls with up to 150 people, depending on the service plan selected. The service includes valuable features like screen sharing, recording options and the ability to dial in to a video conference by phone.  

Google Meet

Google Meet

The Best Video Conferencing Service Reviews of 2020

The Verdict

Google Meet, which is included in Google's G Suite, offers all the essential video conference features businesses want. You can host meetings with up to 250 people at a time for an affordable cost.

To view all of our recommendations for video conferencing services, visit our best picks page. 

Meet Pricing  

Meet is part of the larger G Suite package of collaborative software. Each level of G Suite is inexpensive, rivaling some of the other stand-alone video conference platforms we examined. For users looking for a video conferencing solution, any of these service levels will do. Each provides full access to Meet.  

G Suite is available in three service plans.  

Basic 

  • Cost: $6 per user, per month

  • Programs: Gmail's business email applications, Meet video conferencing, shared calendars, secure team messaging, Doc word processing, Sheets spreadsheets and Slides presentation builder. It also includes programs for survey building, website building, sharing notes and engaging employees.

  • Hangouts Meet participants: 100

  • Cloud storage space: 30GB

  • Support: 24/7 by phone, email and online 

Business 

  • Cost: $12 per user, per month

  • Programs: Everything in the Basic plan, plus Cloud Search, which lets users easily search across all G Suite programs.

  • Hangouts Meet participants: 150

  • Cloud storage space: Unlimited or 1TB per user, if fewer than five users

  • Support: 24/7 by phone, email and online  

Enterprise 

  • Cost: $25 per user, per month

  • Programs: Everything in the Business plan, plus some added security, administration and e-discovery tools

  • Hangouts Meet participants: 250

  • Cloud storage space: Unlimited or 1TB per user, if fewer than five users

  • Support: 24/7 by phone, email and online  

Google offers a 14-day free trial of G Suite.   

Features  

While it doesn't offer the tools other video conferencing systems may offer, Meet provides some of the most valuable.  

With this service, meeting hosts can share their screen with attendees. Hosts can share digital presentations as well as any documents, spreadsheets or other files they want those in the meeting to see. Depending on the type of computer you are using, HD video feeds can be accessed.  

Meet is accessible on iOS and Android mobile devices. Joining a meeting is as easy as clicking a link provided by the meeting host. The mobile interface displays who is in the meeting, a chat room, details about the conference, and camera and audio on/off buttons.  

You can invite participants to a meeting straight from your Google calendar. Once you're in Google Calendar, you create an event, enter the email addresses of attendees and paste in the meeting link.  

For those who can't attend a meeting via a video feed, they can join by phone. All meeting invitations include a U.S. phone number that allows participants to call in and share their thoughts.  

Enterprise plan users can record meetings. Recordings are automatically saved to the host's Google Drive and in the Google Calendar event. After the meeting, the host receives a link to the recording via an email, which they can share with others. Enterprise plan users can also enable live-stream viewing for up to 100,000 in-domain viewers.  

Google's Meet hardware can turn any size space into a video conferencing room. The hardware includes a wide field of view camera and an all-in-one speaker and microphone that is designed to reduce echoes and manage background noise.  

Google Meet Pros

One of the biggest advantages of Meet is the additional programs that come with it. Having access to the full complement of G Suite programs, in addition to a sophisticated video conferencing service, is a nice plus for businesses that already use or plan to use this platform. Businesses using G Suite save money because they don't have to spend on a separate video conferencing service.  

Cost is another advantage of this service. Spending $6 for a video conference service is cheaper than what many other providers charge, but when you factor in everything else you have access to, this application is an excellent choice for businesses on a tight budget.

Google Meet Cons

You can only access Meet via the Google Chrome web browser. This isn't a huge obstacle, but it can be annoying if you use another browser. Also, it might create delays for participants who are unfamiliar with Meet. Still, these are minor considerations and are easily overcome by downloading and launching Google Chrome.  

Another negative is that Meet doesn't include some of the valuable features that other services offer like whiteboard tools and poll-and-survey options.  

Customer Support 

Customer support is available 24/7 by phone, email and live chat. In addition, the G Suite website has valuable support materials, including answers to FAQs and guides on using the entire portfolio of G Suite programs.

 

Editor's note: Looking for a video conferencing service? We can help you choose the one that's right for you. Use the Compare Quotes button below to have our vendor partners contact you about your needs.

 

Google Meet

Google Meet

The Best Video Conferencing Service Reviews of 2020

The Verdict

Google Meet, which is included in Google's G Suite, offers all the essential video conference features businesses want. You can host meetings with up to 250 people at a time for an affordable cost.

Chad Brooks
Chad Brooks
Chad Brooks is a Chicago-based writer with more than 20 years of media experience. A graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff as a senior writer. Currently, Chad covers a wide range of B2B products and services, including business phone systems, time and attendance systems, payroll services, and conference call services. Before joining Business News Daily and business.com, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago. Chad's first book, "How to Start a Home-Based App Development Business," was published in 2014. He lives with his wife and daughter in the Chicago suburbs.