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Social Media

Get social media software solution recommendations and expert advice on how to effectively develop and manage a social media strategy.

Latest: Advice, Tips and Resources

10 Ways to Track Trends on Social Media
By Julie Thompson | November 20, 2023

When you understand social media trends, you can adjust your business’ marketing strategy and boost your success. Here is what you should know.

5 Cringey Brand Fails on Social Media
By Julie Thompson | November 07, 2023

See these embarrassing social media screw-ups from major companies and social media marketing best practices so you don't make the same mistakes.

Twitter as a Customer Support Channel
By Jennifer Dublino | November 06, 2023

Twitter adds a new dimension to customer support, offering proactive real-time support in a public environment. Learn to use Twitter for customer support.

7 Questions to Ask Before Connecting With Your Audience on Social Media
By Rotem Gal | November 06, 2023

Audiences want an authentic connection with the companies they patronize. Create a better brand on social media by considering these seven factors.

Is Social Media Marketing Still Worth It?
By Jennifer Dublino | November 03, 2023

More followers don’t always translate into sales, so is social media marketing still important for businesses? Here is why you should make the effort.

Step-by-Step Guide to Social Media Marketing for Small Businesses
By Kiely Kuligowski | May 30, 2023

Social media has changed marketing. Learn how to create a social media marketing strategy, what to avoid, and how to ensure successful social media campaigns.

Improve Your Customer Retention With Social Media
By Jennifer Dublino | May 16, 2023

Social media is a resource businesses can use to connect with customers and retain brand loyalty. Learn how to use social media for customer retention.

How to Use YouTube to Build Community
By Sean Peek | May 01, 2023

YouTube can be a powerful way for your business to build a digital community. Here are tips on how to build your audience.

How Influencer Marketing Fraud Scams Businesses
By Julie Thompson | April 17, 2023

Influencer marketing can benefit your business, but before hiring someone, make sure you do your homework and research their true influence.

Why Small Businesses Need a Social Media Presence 
By Sean Peek | April 10, 2023

A social media presence is necessary for all brands today, but especially important for small businesses. Here is why.

11 Social Media Networks to Use for Personal Branding
By Jennifer Dublino | March 03, 2023

Personal branding can help you in your current business and in the future. Start building your personal brand with these 11 social media platforms.