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Advice
I?m just starting to use videoconferences for sales calls. How should I differentiate my body language from that of a face-to-face meeting?
QUESTION | BY S. Thomas Warden | 10 ANSWERS | LAST ACTIVITY ON 08/11/20

I have begun to frequently using video chat as a means of negotiating sales and meeting potential partners abroad. I'd like to develop effective relationships with these partners without always...

Best Pick
The Best Email Marketing Services and Survey Software of 2020
BY Kiely Kuligowski

Here are our picks for the best email marketing services in 2020, including for small business, large business, free, low-cost, overall and survey software.

Article
12 Proven Ways to Increase Sales
BY David Gargaro

Small businesses rely on growing their sales to drive revenue and support a healthy cash flow. These 12 proven ways to increase sales can help your small business grow.

Article
What Is Retargeting, and How Can It Boost Conversions?
BY Adam Uzialko

Retargeting, sometimes referred to as remarketing, can improve user engagement with your advertisement and optimize your marketing budget spend. Here's how to use retargeting for your business.

Advice
What is the best automated dialer for outbound calls to customers?
QUESTION | BY Mahendra Salvi | 5 ANSWERS | LAST ACTIVITY ON 07/26/20

I want to better manage my leads and need to have on the spot outbound calls to customers to do so. What is the best automated dialer for making outbound calls? I want a dialer to be able to help me...

Article
How to Take Control Over Your Customer Churn Rate
BY Thomas Griffin

Do you have a hard time keeping customers interested after their initial purchase? If so, you may need help getting a handle on your churn rate.

Advice
How do I get genuine campaigns for a call center?
QUESTION | BY Amar Mehra | 18 ANSWERS | LAST ACTIVITY ON 07/18/20

We have been in the contact center industry for the past few years and are now working on inbound and outbound campaigns (technical support). We are looking for more campaigns to ramp up our...

Advice
How can I negotiate a bulk discount on gift cards for employees?
QUESTION | BY The Wellness Center Hawaii | 6 ANSWERS | LAST ACTIVITY ON 07/13/20

How should I buy 17 gift cards for my employees to use at a nice restaurant? All the restaurants are located in Waikiki in large hotels. I have budgeted $50 per card. Is it unreasonable to ask the...

Best Pick
The Best CRM Software of 2020
BY Simone Johnson

Looking for the best CRM software? We have easy-to-read, expert unbiased reviews and feature comparisons of the best and cheapest programs.

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Article
How to Choose a Mobile POS System
BY Skye Schooley

Learn what features to look for when choosing a mobile POS system for your business.

Article
How to Create a Value Offer That No One Else Can Compete With
BY business.com editorial staff

Here are four secrets to a value proposition that only the best salespeople understand.

Article
How to Build Brand Loyalty
BY business.com editorial staff

Cut through the clutter of options and gain the trust of loyal customers.

Article
10 Commandments of a Salesperson
BY business.com editorial staff

No matter where you work or what you sell, there are 10 rules that salespeople can follow that can lead to greater success and professionalism.

Article
How to Choose a POS Cash Register
BY Skye Schooley

Learn about the differences between a traditional cash register and a POS system.

Article
Aim and Fire! How to Identify Your Target Audience
BY Usman Raza

You can't effectively market your products until you know who is likely to need them. Take these steps to pinpoint your ideal clients.

Article
How to Set a Price for Your Service
BY business.com editorial staff

Are you properly valuing the services you provide?

Article
How to Announce a Rebranding
BY business.com editorial staff

Follow these five tips to make sure your rebranding is a wild success.

Article
Staying Motivated: 12 Quotes to Inspire Your Sales Team
BY business.com editorial staff

These quotes from sales professionals could give your staff the inspiration they need.

Best Pick
The Best Live Chat Software of 2020
BY Andrew Martins

Looking for affordable and feature-rich live chat support software? See our reviews for live chat software for your small or medium business.

Advice
How do you respond to customers that are always bargaining the price?
QUESTION | BY Lily Deng | 34 ANSWERS | LAST ACTIVITY ON 06/17/20

I?m a freshman with international trading, there are some customers always bargaining price although my margins are very low. How should I reply them? (Other than talking about the good quality).