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Qualified potential clients are essential for generating new business.
Business-to-business (B2B) companies need a constant influx of new leads to maintain their customer base. Existing customers may eventually fall off because they find another supplier, their needs change, or they no longer need your product. You must replace lost customers regularly while continually adding new ones to expand and grow your business.
That means your sales team and marketing department should constantly generate and nurture prospects. We’ll highlight five quality sources of B2B lead prospects and share tips for qualifying and developing your leads.
Here are five excellent lead prospect sources that B2B companies should pursue.
Customer referrals generate the most-qualified lead prospects. These companies have likely already heard your existing loyal customers talk positively about your business. Buyers tend to know other companies in the same industry and have relationships with their counterparts. Companies with similar customer bases likely have the same customer personas and meet the criteria for solid lead prospects, saving you significant research time.
Of course, a current customer will feel comfortable referring a prospect to you only if they’re happy with your products and services, so prioritize your customer relationships.
To generate referrals, regularly ask current loyal customers if they know other businesses that may benefit from your offerings. If they do, reward them with a thank-you gift, a handwritten note or a discount on a future order.
To help qualify leads, LinkedIn provides detailed information, including a specific professional’s industry, company size, location and job title. You can also look at the content a potential lead posts to spot unmet needs and other information to help you qualify them further.
Saul Marquez, founder and CEO of Outcomes Rocket, calls LinkedIn an overwhelmingly powerful platform. “When I learned that 80 percent of B2B leads come from LinkedIn, it seemed to make perfect sense, since the platform has such sophisticated targeting capabilities,” Marquez said. “I like that LinkedIn can find decision-makers based on not just role and industry, but also engagement patterns and professional interests.”
Although a regular LinkedIn business profile will provide some information, it will be limited by your network. In contrast, LinkedIn’s Sales Navigator provides ample information and advanced filtering tools to help you find the exact people you’re seeking.
Here’s how to use Sales Navigator:
You can search the internet for hours for companies that match your buyer personas, or you can use automated tools to do it in a fraction of the time. Web scraping tools peruse specific websites, gather data according to your specifications, and deliver the information in a spreadsheet. PhantomBuster and Data Miner are two popular web scraping tools.
Quality B2B databases are excellent sources of B2B lead prospects. Check out these examples:
Choose and sign up for a B2B database, input your criteria, and use the database to filter and create a list of likely prospects.
Trade shows are an excellent avenue for building awareness of your company and collecting leads. Because trade shows are specific to products or industries, most attendees and some exhibitors will match your buyer personas.
Exhibiting at a trade show allows you to showcase your company’s products, services and capabilities. It also places company representatives in direct contact with potential buyers. These potential buyers are warm leads who may already know about your company.
When you exhibit at or sponsor a trade show, consider these strategies:
Kyle Hall, CEO of PayKings, stressed the importance of making connections at industry events. “Being active in industry-specific communities and sponsoring events or conferences helps us build authority and trust, which naturally leads to better connections,” Hall said. “It’s human nature to trust familiar brands, and consistently showing up at key industry events makes us a familiar face that companies are comfortable approaching.”
Business prospects are potential customers who fit your target audience. They can be new prospects or loyal customers with the means and ability to buy what you’re selling.
For example, say you run an extermination business. Your business prospects might include small restaurants that need regular pest elimination in food preparation areas. However, your prospect isn’t the small business as a whole — it’s the person who makes purchasing decisions for the business. This person is sometimes called a “prospect customer.”
A prospect customer differs from a sales lead. A lead may express interest in what you’re selling, but you don’t yet know whether they fit your company’s ideal client profile. A prospect is someone who fits your client profile as your sales due diligence process has indicated. The sales pipeline ultimately flows toward selling to this person.
Generating lead prospects is one thing; converting leads is another. Hall said properly qualifying leads is vital to maximizing your sales reps’ time and boosting your chances of success.
“When it comes to qualifying leads, we focus on three main criteria: engagement, fit and need,” Hall said. “We prioritize leads who are interactive and show genuine interest, making sure they align with our products and services, and I look for a clear need that my product can solve.”
Not everyone will be a qualified lead, and that’s OK. Hall advised moving on if your primary qualification criteria aren’t met. “How can a company scale if your sales reps are spending all day chasing leads that are screening their calls, avoiding you?” Hall said. “‘Yes’ is the best answer, but ‘no’ is the second-best answer because it allows us to move on quickly to get to the next ‘yes.'”
The following tips can help you eliminate unsuitable business prospects and move qualified prospects to the next level of the sales process.
Email is a highly effective way to qualify and nurture prospects. With opt-in email marketing, your recipients already have some interest in your company and its offerings. They can unsubscribe if they lose interest.
Use email to educate, inform and (when appropriate) entertain your audience while pointing them toward the actions you want them to take. For example, you may want them to make an appointment with a sales rep, request more information, fill out a web form, visit your website or blog, or follow your social media accounts.
The best email marketing services can make your campaigns specific, personalized and efficient. For example, if prospects have grown cold, previous customers haven’t purchased in a while, or website visitors haven’t taken action, create an email retargeting campaign with personalized offers.
Your website is your online presence, so it’s an excellent place for prospects to learn about your company. Once you contact prospects via email, phone, social media or in person, send them a link to your website. They can see if your products or services are a good fit for them. If so, they can gain the confidence to take the next step on the sales journey.
When you send B2B lead prospects to your website or blog, keep these points in mind:
Your website and business blog should make it easy for visitors to engage with you in other ways, like subscribing to your email list, following you on social media, and attending your events. The more engaged the prospect is, the more likely they are to become a paying customer.
Social media can help you nurture one-on-one relationships with prospects. For example, you can use LinkedIn to do the following:
Daniel Walter, a fractional revenue operations advisor at Muffyn Advisory, emphasized the importance of genuinely engaging B2B leads by commenting on posts, asking questions and sharing insights.
“Qualify leads by seeing who responds and starts a conversation,” Walter advised. “Small businesses that skip the ‘quick sell’ and focus on real, helpful interactions will get better results and build lasting connections.”
You can also use social platforms like Instagram, Facebook and X (formerly Twitter) to build your company’s credibility by highlighting successful projects or implementations and posting testimonials, case studies and thought leadership articles.
It’s one thing to have an active internet and social media presence; it’s another to be physically present at big events and showcase your brand or product as something relatable to your prospects. Events are an investment for brands at all marketing and sales funnel stages, from generating awareness with new prospects to creating and retaining loyal customers.
Events are perfect opportunities to merge online and offline experiences. Consider generating hype for your event with a social media or email marketing campaign to start measuring lead activity. Be sure to include the details on your website as well.
Consider these additional ways to find quality B2B lead prospects: