Shopify Payments is very transparent with its pricing and terms. On its website, you can find its rates, fees, and credit card processing hardware costs as well as its acceptable use policy and terms of service for both its payment processing service and e-commerce platform. This information makes it easier to determine whether Shopify Payments meets the specific needs of your business and fits your budget before spending time on the phone speaking with a sales rep. Shopify Payments uses the flat-rate pricing model and offers competitive transaction fees, especially on its higher-tier plans.
Rates
Here’s what it costs to accept credit and debit card transactions using Shopify Payments on each of Shopify’s main pricing plans. Custom processing fees are available for large, high-volume businesses through the Shopify Plus plan.
Shopify Lite and Basic Shopify plans:
- Cards you accept in person using a card reader: 2.7%
- Cards you accept online or manually key in: 2.9% + $0.30
Shopify plan:
- Cards you accept in person using a card reader: 2.5%
- Cards you accept online or manually key in: 2.6% + $0.30
Advanced Shopify plan:
- Cards you accept in person using a card reader: 2.4%
- Cards you accept online or manually key in: 2.4% + $0.30
Fees
Unlike most mobile payment facilitators, Shopify charges a monthly fee to use its services. Although this fee is technically for Shopify’s POS and e-commerce software, you can’t use Shopify Payments without it. However, it gives you high-quality POS tools with your account and enables you to sell your goods and services online and in person. Each plan ‒ except the Lite plan – comes with a Shopify online store, which includes an e-commerce website and blog.
Monthly Fee
The monthly fee varies, depending on which plan you choose. If you pay upfront rather than month to month, you receive a 10% discount on an annual plan or a 20% discount on a two-year plan.
- Shopify Lite: $9. You can accept payments in person, on social media and on an existing website or blog.
- Basic Shopify: $29. In addition to the sales channels included with the Lite plan, you can accept payments on your Shopify online store. This plan supports two staff accounts.
- Shopify: $79. This includes all Basic plan features and supports five staff accounts.
- Advanced Shopify: $299. This includes all Shopify plan features and supports 15 staff accounts.
- Shopify Plus: Custom pricing is available for high-volume merchants.
Optional Fees
Some of Shopify’s optional services carry extra costs. Here are some examples.
- Custom domain names start at $11 per year. If you don’t already have a domain name for your website and prefer not to use the free MyShopify.com domain name that comes with your Shopify subscription, you can purchase one from the company.
- Some integrations, available through the Shopify App Store, carry monthly fees.
- If you choose to use an external payment provider or payment gateway instead of Shopify Payments, you will be charged a fee of 0.5% to 2%, depending on your plan.
Payout
It usually takes one or two business days for Shopify Payments to transfer your processed funds into your business bank account, which is on a par with other top credit card processing companies. You receive an email alert when your funds arrive. If you prefer to receive your funds weekly or monthly, you can set up a payout schedule.
Terms of Service
Shopify has month-to-month terms and allows you to upgrade to a higher plan or downgrade to a lower one at any time. A discount is available if you sign up and pay in advance for a one- or two-year term, but no refunds are available if you prepay and later cancel, so you want to make sure the service is a good fit for your business before you sign up for longer terms.
Shopify is a payment facilitator and sets you up as a submerchant under its master merchant account instead of providing you with your own merchant account, so rather than sign a contract, you agree to the company’s terms of service. You should read the Shopify Payments’ terms of service, the merchant terms of service and the acceptable use policy, which are posted online, before signing up for an account to make sure that you understand your responsibilities and verify that this payment processor supports your business type.
Like other mobile payment facilitators, Shopify Payments seeks to prevent fraudulent activity and minimize its risk of losing money. It will hold your funds or close your account if it feels there’s something suspicious about your account activity, if you have what it considers to be an excessive number of chargebacks or refunds, or if it expects that you will have an excessive number of chargebacks or refunds.
Also, like nearly every mobile credit card processor, there are many business types that Shopify doesn’t support. Before signing up for an account, you’ll want to verify that the goods and services your business sells aren’t on Shopify’s list of prohibited products or services. If they are, the company will close your account. You can find this list in Section B, paragraph five of the Payments Terms of Service.