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Technology

Stay up to speed with the latest technology for business. Learn about the software and security tools that can streamline and secure your business functions.

Latest Small Business Technology Tips, Trends and Advice

Article
Biometrics and the Future: What It Means for Small Businesses
By Matt D'Angelo | January 28, 2021

Biometrics are popping up everywhere. Find out why it's good for business.

Article
Unify Customer Data for Better Marketing, CX and Fraud Prevention
By David Fletcher | January 27, 2021

Learn how unified data gives you a single view of your customers for your marketing and fraud control teams.

Article
The Essential Small Business Guide to Data Privacy
By Hannah Genton | January 25, 2021

The legal intricacies of data privacy for small businesses in the United States can be difficult to navigate. Here's what small business owners need to know.

Article
18 Tools Businesses Should Leverage for Customer Engagement in 2021
By Scott Gerber | January 22, 2021

Entrepreneurs share their favorite tools, apps, and software for managing and interacting with customers.

Article
Insider Attacks and How to Prevent Them
By Andrew Martins | January 20, 2021

While most cybersecurity threats come from outside your company, internal issues can cause major breaches as well.

Article
How AI Will Transform the Retail Customer Experience
By Tom Treanor | January 19, 2021

Among other things, retailers will have to meld an ever-growing variety of data and data sources into a single comprehensive, accurate real-time view of every customer.

Article
Fighting Post-Holiday Chargebacks in 2021
By Adrian DeGus | January 15, 2021

While the holiday season is a lucrative time for merchants, the inevitable holiday hangover of chargebacks is less welcome. Here's how to ease the process and increase how much you recoup.

Article
Features of Business Security Systems
By Sean Peek | January 15, 2021

When evaluating a security system for your business, here's how to determine the critical features you will need.

Article
What Is Keystroke Logging?
By Andrew Martins | January 15, 2021

Whether you think your employees are slacking or you just want to add a little more security to your business's assets, there are things to keep in mind when considering keystroke logging software.

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Why Your Small Business Needs Cybersecurity Software
By Max Freedman | January 14, 2021

Cybersecurity software can help you protect your business from hackers and cyberthreats, many of which could result in irreparable damage.

Article
Importance of User Activity Monitoring
By Skye Schooley | January 14, 2021

Businesses can benefit from monitoring their internal users' behavior. Learn what user activity monitoring is and how it can improve your overall security and productivity.

Article
The Legalities and Benefits of Employee Cellphone Monitoring
By Skye Schooley | January 13, 2021

Learn the benefits and laws associated with monitoring company-owned employee cellphones.

Article
5 Ways Small Tech Companies Can Thrive During COVID-19
By Mehdi Khalvati | January 12, 2021

With a few sales and marketing strategies, such as reframing your product and focusing on SEO, your small tech company can thrive during COVID-19.

Article
How to Solve CRM Adoption Deadlock
By Denis Zhinko | January 11, 2021

Here's how to ensure your business can successfully adopt a CRM solution.

Article
Credit Card Processing Scams (and Other Things to Look Out For)
By Adam Uzialko | January 11, 2021

Don't get caught in one of these common credit card processing scams.

Article
Your Guide to Marketing in 2021
By Mark Lamplugh | January 11, 2021

With everything 2020 threw at us, small businesses can apply those lessons to their marketing strategy in 2021.

Article
The Best Spreadsheet Software: Features, Uses and Programs
By Nicole Fallon | January 11, 2021

Modern spreadsheet software does more than track budgets. Here's how to find and use the best spreadsheet software for your business.

Article
5 Ways to Increase Sales With Business Text Messages
By Elijah Masek-Kelly | January 07, 2021

Instead of calling customers and leads, try sending them texts.

Article
6 Myths About Process Improvement
By Kevin Shuler | January 06, 2021

Don't let workflow inefficiencies derail your company.

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5 Reasons to Consider Real-Time Monitoring
By Skye Schooley | January 06, 2021

Learn what real-time monitoring is and how it can benefit your business.

Article
Ticket Management Best Practices: How to Effectively Manage Your Tickets
By Nicole Fallon | January 05, 2021

An effective ticket management system is critical to correct issues quickly and efficiently.

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Why Retailers Need the Right Software to Meet Their Evolving Needs
By Dan McManus | January 04, 2021

Modern retail businesses need ERP software with various integrations and multichannel connectivity.

Category
The Best Single-Sign-On Solutions of 2021
By Nicole Fallon | January 04, 2021

Compare the best single-sign-on solutions side by side. Read in-depth reviews and learn how the best single-sign-on companies stack up.