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Stay up to speed with the latest technology for business. Learn about the software and security tools that can streamline and secure your business functions.

Latest Small Business Technology Tips, Trends and Advice

Article
What Is a Cyber Attack?
By Eduardo Vasconcellos | January 23, 2023

Discover the type of damage a cyber attack can do to any business, and some of the top ways you can prevent them.

Article
What Is Interactive Voice Response (IVR)?
By Jeff Hale | January 23, 2023

An interactive voice response system routes callers to the right contacts. Learn about IVR features and how your company can benefit.

Article
What Is a Cloud PBX?
By Jeff Hale | January 23, 2023

Cloud PBX is an internet-based virtual PBX system that routes and manages calls. Learn how it compares to on-premises PBX and find cloud PBX providers.

Article
What Is a Cloud-Based Phone System?
By Jeff Hale | January 23, 2023

Cloud phone systems use the internet and a VoIP service to transmit audio and data between callers. Learn the pros and cons of cloud phone systems.

Article
Everything You Need to Know About NFC Mobile Payments
By Jennifer Dublino | January 23, 2023

Learn how to accept NFC payments for your business in this guide. Otherwise, you might lose sales if your customers use smartphones to pay for purchases.

Article
What Is Cyber Extortion?
By Kimberlee Leonard | January 23, 2023

Cyber extortion is when cybercriminals hack your data or website and demand a ransom. Learn how to prevent it.

Article
What Is a Virtual Phone Number?
By Eduardo Vasconcellos | January 23, 2023

Learn everything you need to know about virtual phone lines and how you can use one to optimize your business in a matter of moments.

Article
What Is Workflow Automation?
By Julie Thompson | January 23, 2023

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create an automated workflow.

Article
What Is a Softphone?
By Jeff Hale | January 23, 2023

Softphones let you deliver voice, text and video over the web via cloud-based VoIP service provider. Learn about using softphones in your business.

Article
Types of Cyber Risks Businesses Should Be Aware Of
By Kimberlee Leonard | January 23, 2023

Cyberattacks could lead to big financial losses and even civil or criminal penalties. Learn how your business can reduce the risks.

Article
VoIP vs. Landlines
By Eduardo Vasconcellos | January 23, 2023

VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.

Article
Paper vs. Electronic Medical Records
By Max Freedman | January 23, 2023

Most medical practices have switched to electronic recordkeeping, but there's still a place for paper.

Article
What Is an Auto-Dialer?
By Shannon Flynn | January 23, 2023

Auto-dialing software has been around for some time, but it can be confusing to the average person. Here's how it can be a game-changer for businesses.

Article
What Is VoIP?
By Shannon Flynn | January 23, 2023

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Article
What Is Non-Fixed VoIP?
By Shannon Flynn | January 23, 2023

Before you invest in a non-fixed VoIP system, learn how the technology works, how it compares to fixed VoIP, and if it's right for your business.

Article
What Is a VoIP Number?
By Shannon Flynn | January 23, 2023

A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.

Article
What Are Multi-Line Phone Systems?
By Eduardo Vasconcellos | January 23, 2023

Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.

Article
What Is SIP Trunking?
By Shannon Flynn | January 23, 2023

A SIP trunk is the digital version of an analog phone line. Learn how you can upgrade to a unified digital phone system for your business.

Delivery driver wearing a mask
Article
How to Reduce Idle Time for Your Fleet
By Jeff Hale | January 23, 2023

Learn how GPS tracking tools can measure vehicles' idle time effectively to increase your company's productivity and profitability.

Article
How to Keep Your Fleet Safety Compliant
By Jeff Hale | January 23, 2023

A fleet safety program can maximize efficiency and ensure safety for drivers and the public. Learn how to handle risk and safety management for your fleet.

Article
Top Challenges of Electronic Health Record (EHR) Implementation
By Chad Brooks | January 23, 2023

EHRs are a vital way to automate and streamline the healthcare process, but implementation can be challenging. Learn how to smooth the transition.

Article
What Is PBX?
By Jeff Hale | January 23, 2023

Learn whether a PBX phone system is right for your business.

Article
How to Secure Your Business’s Wi-Fi Network
By Leah Zitter | January 23, 2023

Learn the steps you should take to ensure cybercriminals can't attack your business via your Wi-Fi network.

Doctor entering billing information into a computer
Article
What Is Claim Scrubbing?
By Leah Zitter | January 23, 2023

Claim scrubbing is the process of verifying that a medical claim's codes are accurate. Learn how code scrubbing works and which tools can help.

IT specialist at a server
Article
A Cybersecurity Plan for Small Business Owners
By Mark Fairlie | January 23, 2023

Learn how to develop a cybersecurity plan that prevents or stops cyberattacks before they harm your business.

Article
How Nextiva Is Changing the Game for Customer Relationships 
By Mike Berner | January 23, 2023

The business communication platform improves employee productivity and CRM through innovation, personalization and automation.

Office workers
Article
The Must-Have Tools to Crush Your Day
By Jamie Johnson | January 23, 2023

The right software can make your team more productive and streamline your daily tasks. These are the essential tools every business needs.

business tools
Article
business.com Essentials 2023: The Tools Leaders Rely On to Run Their Businesses
By Mike Berner | January 23, 2023

The most essential products and services you need to run a business.

Article
The Best Spreadsheet Software: Features, Uses and Programs
By Nicole Fallon | January 23, 2023

Modern spreadsheet software goes beyond tracking budgets. Here's how to find and use the best spreadsheet software for your business.

Review
Verizon High-Speed Internet Review
By Jeff Hale | January 18, 2023

Verizon is a high-speed internet service provider that offers both DSL and fiber optic connections. Its internet services can be as slow as 1 Mbps or as fast as 940 Mbps.