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Technology

It's impossible to a run a modern business without technology services. Our technology hub will guide you toward the software and tools necessary not just for everyday operations but also cost efficiency and long-term growth. Get recommendations for cutting-edge platforms, learn about the rise of AI-powered tech and find out what solutions can help you take your business to the next level.

Latest Small Business Technology Tips, Trends and Advice

Article
12 Tips for Conducting an Effective Video Conference Call
By Jennifer Dublino | February 20, 2026
Video calls are integral to business communication. Learn video conference call tips and discover the best business phone systems for video conferencing.
Article
Remote PC Access — Is It Safe?
By Mark Fairlie | February 20, 2026
Connecting to any device over the internet, as you would through remote PC software, has risks. Follow these practices to access remote PCs securely.
Article
How to Create a Web Scraping Tool in PowerShell
By Adam Bertram | February 12, 2026
Web scraping tools gather a website's pertinent information for you to peruse or download. Learn how to create your own web scraping tool in PowerShell.
Article
How to Manage User Profiles With PowerShell
By Adam Bertram | February 12, 2026
Managing Windows user profiles is often time-consuming and tedious. Here are some tips on how to leverage PowerShell to make the process easier.
Article
How to Manage IIS Application Pools With PowerShell
By Mark Fairlie | February 12, 2026
PowerShell helps IT experts manage IIS web server farms with dozens or hundreds of app pools. Learn how to manage IIS application pools with PowerShell.
Article
Technology Should Enhance Communication
By Sean Peek | February 11, 2026
Technology enhances workplace communication through tools like Slack, Zoom, and email, but must balance face-to-face interactions for effective collaboration.
Article
9 Useful Technologies for Hosting Online Meetings
By Sean Peek | February 10, 2026
Test out one of these video conferencing platforms the next time you need to host a meeting.
Article
What Is Workflow Automation?
By Mark Fairlie | February 10, 2026
Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create an automated workflow.
Article
Video Conferencing Etiquette Tips for Presenters and Attendees
By Karina Fabian | February 10, 2026
Video conferences can be effective virtual meetings or a waste of time and resources. Learn 18 tips for more productive and enjoyable video conferences.
Doctor entering billing information into a computer
Article
What Is Claim Scrubbing?
By Sean Peek | February 10, 2026
Claim scrubbing is the process of verifying that a medical claim's codes are accurate. Learn how code scrubbing works and which tools can help.
Article
8 Ways to Make Your Business’s Computing Eco-Friendly
By Julie Thompson | February 04, 2026
Learn eight ways to improve your bottom line and create a more sustainable business environment by using practices such as cloud-based computing.
Article
How to Manage File System ACLs With PowerShell
By Adam Bertram | February 03, 2026
Before you can change an ACL, you must get the current one. There are two ways to do this with PowerShell. Learn how to get the current ACL and modify it.
Article
Why You Should Care About IEEE 802.11ax
By Sean Peek | February 02, 2026
Every Wi-Fi user appreciates a faster connection. The IEEE 802.11ax draft standard promises better range, throughput and resiliency.
Article
RFID for Retail: Know the Pros and Cons
By Joanna Furlong | January 30, 2026
RFID (radio frequency identification) can identify and track inventory. Learn how RFID is used in retail and what you need to know to use it effectively.
Article
How Virtual Reality Is Impacting the Ad Industry
By Sean Peek | January 30, 2026
Virtual and augmented reality are two forms of media that can impact how advertisers build relationships with customers. Here is what you need to know.
Article
International Calling Costs: Everything You Need to Know
By Marc Prosser | January 30, 2026
Any business that deals with international clients or partners will need to make calls overseas. This guide will help you save on such expenses.
hands typing on a keyboard
Article
The Best Business Uses of Microsoft Word
By Jennifer Post | January 30, 2026
Microsoft Word lets you share documents, create templates and collaborate with your team. Learn about the other business uses for Microsoft Word.
Article
VoIP vs. Landlines
By Mark Fairlie | January 30, 2026
VoIP and landline are options for your business phone system needs. Learn the pros and cons of each and how to choose the right communication solution.
closeup of a hand on the receiver of an office phone
Article
What Is a Cloud-Based Phone System?
By Mark Fairlie | January 30, 2026
Businesses are replacing their old telephone systems with more modern digital networks. Learn the pros and cons of using cloud phone systems.
Article
File Management Practices Every Small Business Should Follow
By Adam Uzialko | January 30, 2026
It can be challenging to keep your digital documents organized and safe. These 10 file management practices will help you get started.
Article
11 Mobile Apps to Stay Connected With Your Team
By Danielle Fallon-O’Leary | January 29, 2026
Staying connected with your team is especially important in remote and hybrid settings. Here are 11 mobile apps that can help.
Article
Can You Run a Business via a Smartphone?
By Sean Peek | January 29, 2026
Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.
Article
What Is Interactive Voice Response?
By Mark Fairlie | January 29, 2026
Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what you need to know.
closeup of a hand on the receiver of an office phone
Article
What Are Multiline Phone Systems?
By Mark Fairlie | January 29, 2026
Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.
Article
What Is a Softphone?
By Mark Fairlie | January 29, 2026
Softphones help businesses deliver voice, text and video over the web via cloud-based VoIP service providers. Learn how to use softphones in your business.
Article
Why Small Businesses Need to Digitize Documents
By Julie Thompson | January 29, 2026
There are several benefits of digitizing documents for small businesses. Learn what this process is and how to do it properly.
businesswoman talking on a phone
Article
What Is a Cloud PBX System? A Business Guide for 2026
By Mark Fairlie | January 29, 2026
Cloud PBX is an internet-based phone system that routes and manages business calls. Learn how cloud PBX compares to hosted VoIP and on-premises PBX in 2026.
businesswoman talking on a phone
Article
What Is a VoIP Number?
By Mark Fairlie | January 28, 2026
A VoIP number is a dedicated phone number assigned to a user and not tied to a physical line. Learn how VoIP numbers work and how to get one.
businesswoman talking on a phone
Article
What Is VoIP?
By Mark Fairlie | January 28, 2026
VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.
Article
Cybercrime: What Is It?
By Mark Fairlie | January 27, 2026
Learn what cybercrime is and how to prevent it. Protect your business from phishing, ransomware and other attacks with proven cybercrime protection strategies.