Business.com aims to help business owners make informed decisions to support and grow their companies. We research and recommend products and services suitable for various business types, investing thousands of hours each year in this process.
As a business, we need to generate revenue to sustain our content. We have financial relationships with some companies we cover, earning commissions when readers purchase from our partners or share information about their needs. These relationships do not dictate our advice and recommendations. Our editorial team independently evaluates and recommends products and services based on their research and expertise. Learn more about our process and partners here.
Demand generation can seem like a daunting task for many small businesses. Here are four budget-friendly tools to get you started.
Marketing is a vital part of driving sales and building brand awareness. A solid marketing plan allows you to reach new customers and build stronger relationships with current ones. While many small businesses run on tight budgets and may be reluctant to devote resources to marketing, the numbers show the payoff: Companies that consistently invest in marketing — an average of 7.7 percent of revenue, according to Statista — are more likely to achieve above-average growth.
The good news? You don’t need a big budget to compete. Here are some affordable marketing tactics that can help you generate leads and grow your business.
The best marketing plan will vary depending on your business type, target audience and goals. If you don’t have a big budget to work with, here are some low-cost marketing ideas to get you started generating sales leads.
When someone searches on Google — whether for a dentist, restaurant or plumber — they see three things right away: paid results at the top, Google Maps listings below that, and organic results underneath. Since most clicks happen on the first page, Google Ads can be one of the fastest and most cost-effective ways to put your business in front of potential customers.
Best practices for Google Ads include the following:
Social media is where people spend a big chunk of their day, so it’s a natural place to reach new prospects. Facebook marketing strategies are ideal for small businesses, and because Facebook owns Instagram, you can run social media marketing ads on both networks simultaneously through Facebook Business Manager. To do this effectively, you’ll also need an Instagram business account. Like Google Ads, it’s a pay-per-click system, so you only pay when someone interacts with your ad.
Best practices for Facebook and Instagram ads include the following:
Public relations (PR) often gets overlooked because business owners are busy running day-to-day operations. But taking time to showcase your expertise can improve your business reputation while building credibility, trust and name recognition — and other than your time, it doesn’t have to cost a thing.
There are two main ways to get PR coverage: a publication writes a story about you, or you contribute content directly as a guest article or expert quote.
A great starting point is contributing articles or insights to outlets that your target audience reads or listens to. Think business blogs, local newspapers, trade magazines or even podcasts. The key is to pitch an idea that solves a problem your customers care about. For example:
Best practices to get started with this type of PR strategy include the following:
To measure the success of this strategy, track mentions of your business, watch for spikes in website traffic after a piece runs, and note when new customers mention they saw you in an article. Setting up Google Alerts for your name or business makes monitoring easier.
Direct mail, often called “snail mail,” may feel old-fashioned, but it’s still one of the many offline marketing methods that are still effective in the digital age. With average response rates between 5 and 9 percent, it can compete with (and sometimes outperform) online ads.
The main cost of direct mail is postage, which the U.S. Postal Service sets. You can control expenses by choosing different delivery options:
Best practices to get started with a direct mail strategy include the following:
To measure the success of your direct mail campaigns, track response and conversion rates, and compare your cost per lead to what you pay for digital channels. Additionally, use unique phone numbers or landing page URLs on each campaign to know exactly which mailings drove results.
Even the best lead-generation efforts can fall flat if you make these common missteps:
One of the biggest mistakes is relying on a single lead source. If all your efforts go into one channel, you limit your reach and lose the ability to compare performance. For example, if you focus only on LinkedIn but Google Ads would actually deliver stronger results, you’re leaving potential conversions on the table.
A better approach is to diversify. Use multiple sources — such as social networks, your website and third-party databases — so you can identify which ones bring in the highest-quality leads. This mix gives you more insight, flexibility and a stronger overall strategy.
Another common mistake is failing to verify the leads you collect. Before you start sending messages, take time to check that each email address is valid and in use. Some addresses may no longer work, the domain may be inactive, or the contact may simply never check that inbox.
If you don’t take pains to build a quality email list, your email marketing campaign results may look worse than they really are, and you’ll waste money and effort contacting dead ends. Verifying leads upfront is far cheaper and more efficient than blasting emails to invalid or inactive addresses.
While it’s always in a business’s best interest to have as many leads as possible, it’s more important to have a smart, laser-focused approach to communicating with these leads. Sending the same generic email to everyone often results in being ignored. By segmenting your list and tailoring your introductions or messages, you’ll earn higher engagement and more conversions.
According to HubSpot, segmented email campaigns enjoy 30 percent more opens and 50 percent more click-throughs, making segmentation one of the most effective ways to improve your results.
To effectively segment your market, you need data about the people behind the email addresses. Start with basics like geographic location or company size, then expand as you gather more information. Over time, deeper segmentation lets you build stronger connections and send messages that truly resonate.
As you start collecting new leads, you’ll need a system to organize and follow up with them. Customer relationship management (CRM) software makes it easier to track contacts, see where your leads are coming from, and manage them through every stage of the sales process.
The best CRM software offers reporting tools, automation features and affordable (and even sometimes free) plans to get you started. Your CRM can help you track the following essential KPIs:
Here are a few budget-friendly CRM options worth considering:
Every business must find a marketing formula that works for its needs without breaking the bank. By following the budget-friendly tactics above and keeping an eye on benchmarks and measurements, you’ll be well on your way to generating leads and turning them into customers.
Be sure to track your key performance indicators weekly, run regular competitive analyses, and steer clear of common pitfalls that drain your budget without delivering results.
Jamie Johnson and Sean Peek contributed to this article.