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Oasis Outsourcing - PEO Services Review

By
Matt D'Angelo
,
business.com writer
|
Jul 09, 2019
Home
> Human Resources
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Oasis Outsourcing, a Paychex company, provides a wide range of PEO services to businesses of all sizes. Its pricing structure and terms make sense for growing businesses. It's one of the largest professional employer organization providers on the market – serving more than 8,000 businesses nationwide – so you can easily scale your services as your business grows. 

Oasis Outsourcing

Oasis Outsourcing

The Best PEO Service Providers of 2019

The Verdict

Oasis Outsourcing offers a flexible contract and pricing structure, as well as extensive online and onsite training resources, making it our pick for best PEO service for startups.

View all our recommendations for PEO services and HR outsourcing services on our best picks pages.

Oasis Outsourcing has an A+ Better Business Bureau rating, although it does not have many customer reviews on Facebook and Google. It's also accredited with the BBB. While this may sound like a standard attribute of PEOs, many companies we reviewed don't have profiles with the BBB, or they have profiles but aren't rated or accredited. Oasis has few customer reviews on its BBB page, but the number is on par with other PEOs we've reviewed. It is also accredited by both the IRS and the Employer Services Assurance Corporation (ESAC). These two bodies are major accrediting agencies in the PEO world. Its accreditation by both means that Oasis' services are of the highest quality.

Oasis Outsourcing doesn't require your company to have a minimum number of employees to use its services. The structure of your agreement may vary depending on your business's size, but Oasis can provide some level of services to all companies. This is ideal for startups, which may only have a few employees at the outset. If you're interested in employee benefits and certain health plans, though, you'll need to have at least 10 employees on payroll administration.

Oasis provides a mobile app, so you and your employees can access your PEO services even on the go. It provides extensive training resources and personalized service, and its flexible contract and pricing structure is convenient for startups. Small business owners can rest easy knowing they're backed by a company that can handle compliance, payroll and HR for them. For these reasons, Oasis Outsourcing earns our pick for best PEO service for startups.

Oasis Pricing and Terms

Oasis' pricing model makes it attractive to startups and small companies. Many PEOs charge either a per-employee fee or a percentage of a company's total payroll. Oasis is one of the few companies we reviewed that can use either pricing option, so you can set up the plan that works best for your business. It's not clear if the pricing structure is tethered to size – you may not always have a second pricing option, depending on your company's size. This is a good topic to review with an Oasis sales team member if you're interested in learning more about the company's services.

While Oasis has some flexibility in pricing, it does require a one-year contract for services. However, you aren't necessarily locked into your services. Oasis is one of the only companies we reviewed that offers a money-back guarantee if you need to cancel your services. If you sign a one-year contract with Oasis, you have the first 90 days to end your services and be eligible for a refund. This is an impressive offer, considering three months should be more than enough time to test if Oasis works for your business. This guarantee went unmatched by almost every company we reviewed. It signals that Oasis is confident in what it offers. It's also a big perk for startups, because it lets you try out a PEO solution without losing money on a few months of fees. Should you continue with its services beyond the 90-day guarantee period, you can cancel by submitting a 30-day written notice.

Another aspect of Oasis that's attractive to startups is its flexibility. When you partner with Oasis, you'll be working with a company that can set you up with exactly the services you need. Oasis only requires that you enroll in its payroll software for access to its other features, which is a requirement of just about every company we reviewed. By mixing and matching other services, you pay for only what you use and need. This is an important feature for startups that only need HR, risk or benefits support in specific areas.

Features

As an accredited agency by the BBB, IRS and ESAC, Oasis provides some of the best PEO services of any company we reviewed. You have a full selection of services that can scale to meet your needs as your business grows. This scalability is good for startups looking for HR and business support. Oasis also provides industry-specific HR and PEO solutions for banking, engineering, hospitality, education, financial services, law offices and other small business industries.

  • HR services: Oasis provides an HR consultant to help you develop your HR policies. It also offers employee handbook and policy development, new-hire reporting, best employment practices, compliance services, an online HR services center, performance evaluations, program development, behavioral assessments, and employee termination and dispute assistance. You can view the company's full HR management offering here.

  • Payroll: Oasis provides payroll software to track your employees' time and attendance, paid time off, and sick days. It also provides expense reports, workforce management, and other time and attendance features. Oasis has a mobile app, so your employees can access their information from outside the office. You can view Oasis' full payroll offering here.

  • Benefits: Oasis supports more than 275,000 employees, so it can provide Fortune 500-level benefits to small businesses everywhere. It offers multiple plans for health, vision, dental, 401(k) and employee wellness programs. All its benefits are listed here.

  • Risk and Compliance: This PEO provides return-to-work programs, workers' compensation, onsite safety inspections, safety policy and program development assistance, employee screenings, safety training and certification, and OSHA compliance and assistance. You can view the company's full risk management services here.

Training

Oasis offers extensive online training resources and can also provide onsite training for your workforce. You can work with your HR consultant to develop training topics and seminars for your business. Oasis has online resources in the form of more than 6,000 different books, courses and other virtual training resources. The only other company we reviewed that comes close to this level of training resources is Insperity.

Customer Service

Oasis provides a team of individuals to handle your payroll, benefits, HR outsourcing and risk management needs. There are three main managers your business will interact with: a relationship manager, a payroll representative and a benefits representative. The relationship manager will coordinate your services across all of Oasis' offerings and act as an HR consultant to help you develop policies and implement new HR practices in your business. This level of attention is convenient for startups, which often have chaotic day-to-day processes.

Oasis also provides various support avenues for your business, including phone and email support and FAQs pages. Your Oasis team is available to manage any issue you have with the software or answer your questions about services and policy development.

We set up a hypothetical small business and reached out to the Oasis sales team to learn more about the company. We interacted with Oasis via live chat, email and phone. In all instances, Oasis offered stellar customer service and provided us with all the information we needed for our hypothetical business. Instead of pushing us for a sale, the sales representatives allowed us to gather more information about the company and understand its overall services. Oasis' customer service was on par with our other best picks.

Editor's Note: Is your business looking for a PEO service? Click the Compare Quotes button below to be connected with vendors that can help.

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Oasis Outsourcing

Oasis Outsourcing

The Best PEO Service Providers of 2019

The Verdict

Oasis Outsourcing offers a flexible contract and pricing structure, as well as extensive online and onsite training resources, making it our pick for best PEO service for startups.

Matt D'Angelo
Matt D'Angelo
Matt D'Angelo is a staff writer covering small business for Business.com and Business News Daily. After graduating from James Madison University with a degree in journalism, Matt gained experience as a copy editor and writer for newspapers and various online publications. In addition to his writing and reporting, Matt edits articles. He reviews small business services, including PEOs, small business loans and GPS fleet tracking services. He's been with Business.com and Business News Daily since 2017.