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Spectrum Business Internet Review and Pricing
Table of Contents
- Spectrum has simple, high-speed fiber-optic internet plans with flexible month-to-month contracts.
- Spectrum doesn't throttle speeds or impose data caps.
- The vendor offers bundled discounts for internet, phone, mobile and television services.
- Spectrum's maximum upload speed of 35 Mbps could be too slow for some businesses.
- With a minimum download speed of 500 Mbps, it feels like the company is missing an entry-level plan for businesses with less intensive internet needs.
- A dedicated internet connection is only available through Spectrum Enterprise, the company's higher-level offering.
For many small businesses, reliable internet is essential, but finding a straightforward, affordable plan without being locked into a contract can be a challenge. Long-term agreements, fluctuating rates and limited support often add frustration to what should be a simple service. Spectrum simplifies the process by offering clear, contract-free fiber business internet plans with download speeds of up to 1 gigabit per second (Gbps). With dependable uptime, competitive pricing and helpful add-ons like wireless backup and business Wi-Fi, Spectrum is our pick for the best business internet service for companies seeking flexible, month-to-month connectivity.
Spectrum Business Editor's Rating:
8.8 / 10
- Pricing
- 9.0/10
- Speed
- 9.0/10
- Availability
- 8.0/10
- Service plans and contracts
- 9.0/10
- Customer service
- 9.0/10
Why We Chose Spectrum for Month-to-Month Contracts
Many small businesses prefer to avoid lengthy software and service commitments due to strict budgets and a need for flexibility. For them, month-to-month business broadband service, with its predictable pricing and short-term contracts, is ideal.
We like that Spectrum offers month-to-month broadband internet plans with a 12-month price guarantee, giving businesses the flexibility to scale or pivot without sacrificing cost stability. The company’s billing is refreshingly simple, and its fiber-optic internet packages come with clear options for download and upload speeds: 500/10 Mbps, 750/35 Mbps and 1 Gbps/35 Mbps.
While other providers, like AT&T, also offer flexible plans, they often come with higher rates due to faster upload speeds that many businesses don’t necessarily need. Spectrum’s plans are a great fit for small teams, home offices and remote workers who want commercial-grade service without a long-term commitment.
We also appreciate that Spectrum’s business plans are available to customers at residential addresses in supported areas, making professional internet access even more accessible. For these reasons, Spectrum is our top pick for businesses seeking a reliable month-to-month internet provider.
Spectrum Business Internet Features
Fast speeds, simple setup and affordable monthly pricing make Spectrum a strong choice for small businesses. The following additional features add even more value.
Wireless Internet Backup
Businesses that rely on point-of-sale (POS) systems and credit card readers can’t afford service interruptions. Spectrum’s wireless internet backup option can provide peace of mind and help ensure continuous operations. Its wireless, battery-powered LTE modem can keep your business running during a power outage, thanks to its automatic backup connection and unlimited data. It supports up to four devices for more than eight hours. Once power is restored, your connection will automatically revert to its standard settings.
You can add this backup service to your Spectrum Business Internet plan for $20 per month, without any additional fees or equipment charges. Comcast offers a similar backup solution that can power operations for up to 16 hours, but, as noted in our Comcast Business Internet review, it costs $44.95 per month.
Security
Cybersecurity risks are an ever-present danger for businesses today, particularly those that handle sensitive customer data. We were impressed that all Spectrum Business Internet clients receive 25 licenses for the award-winning F-Secure Desktop Security software. This online security solution for Mac and Windows computers provides real-time protection against cyber threats, including spyware, malware and hacker intrusions, with automatic updates.
Advanced Wi-Fi
Spectrum Business Internet users can add on secure business Wi-Fi with the latest router for $10 per month. You can use your Wi-Fi network to securely connect all your business devices and offer visiting customers a separate guest connection. The service includes built-in security features with automatic updates to help protect connected devices from cyber threats. You can also manage your network through the Spectrum Business app, making it easy to view connected devices and control access.
If you’d prefer to purchase a compatible high-speed router for your Wi-Fi network, you could spend around $100 to $500 for the equipment and avoid the recurring monthly fee that Spectrum charges.
Static IP Addresses
Spectrum offers static IP addresses as one of its add-on services; however, you’ll need to speak with a sales representative to obtain a custom price quote. Unlike the dynamic IP addresses most often included with internet service, static IP addresses do not change. Once a device, such as a computer, is assigned a static IP address, the address remains unchanged until it’s removed from your network.
With a static IP address, businesses can more easily support secure remote access via virtual private networks (VPNs), use Voice over Internet Protocol (VoIP) phone systems, and manage DNS servers.
Spectrum Business Pricing
Spectrum’s three business internet plans all include 24/7/365 dedicated support, 99.9 percent network reliability, free Wi-Fi for your customers, 25 email addresses with a custom domain name, and a 30-day money-back guarantee.
Here’s a breakdown of how these plans differ in terms of speed and price.
Plan | Download/Upload Speeds | Starting price |
|---|---|---|
Business Internet Premier | Up to 500/10 Mbps | $40 per month with a 12-month price guarantee |
Business Internet Ultra | Up to 750/35 Mbps | $70 per month with a three-year price guarantee |
Business Internet Gig | Up to 1 Gbps/35 Mbps | $90 per month with a three-year price guarantee |
Additional pricing considerations include the following:
- Availability: Speed and costs for all business ISPs can vary by region. Spectrum Business Internet is not available in all areas.
- Contingencies: Pricing may be contingent on additional bundled services.
- Add-ons: Business owners can add private, secure Wi-Fi to their business internet package to connect employee devices with Spectrum’s newest router for $10 per month. Pricing for other add-ons, including static IP addresses, is not publicly listed and requires contacting the company.
- Incentives: We were impressed that Spectrum offers a money-back guarantee and will even provide up to $1,000 to help cover early termination fees if you’re switching from another provider.
We found Spectrum to be among the least expensive fiber service providers we reviewed. What makes the company stand out even more is its month-to-month contracts. We like that Spectrum doesn’t lock you into a long-term agreement — a valuable benefit for businesses with evolving needs.
Implementation
Spectrum internet customers can schedule an installation appointment for the same day they sign up for the service or the following day, if available. It typically takes no more than a week to get set up — faster than some competitors, including AT&T and Verizon. The installation itself typically takes between one and three hours to complete, while service calls generally require about an hour.
After you place an order and schedule your installation appointment, you can opt to receive notifications by email, text or phone, which you’ll need to confirm your appointment with certain services. If you select email as your preferred communication method, you may need to call to confirm some service appointments. The day before your appointment, you should receive a reminder notification. If you don’t confirm, you’ll receive another reminder on the day of your appointment.
Customer Service
- Signup: You can call Spectrum directly to get started with the buying process or fill out an online form to request a call from a sales representative. Associates are available Monday through Friday, from 8 a.m. to 11 p.m. ET. When we spoke with the provider’s staffers, we received knowledgeable responses that helped us explore the available offerings.
- Support: All Spectrum Business plans include 24-hour, dedicated, U.S.-based support every day of the year, as well as advanced access to on-site technicians. If you’re having an issue with your business connection, a customer service representative can first attempt to troubleshoot it remotely. If a remote solution can’t be found, an on-site service technician will address the problem in person.
- Online resources: If you’d prefer to resolve issues on your own, the company has an online Spectrum Business Support & Help Center. This resource includes numerous guides, educational articles, FAQs and tools, such as the Spectrum Speed Test, which can measure your upload and download speeds. There are also step-by-step instructions for various troubleshooting procedures.
Limitations
Spectrum Business Internet is a great choice for many businesses, but we did identify the following potential limitations:
- Slower upload speeds: Spectrum Business Internet’s fiber upload speeds lag behind those of some competitors, including AT&T and Verizon. Spectrum’s fastest upload speed is 35 Mbps, while AT&T and Verizon can achieve over 800 Mbps for large file transfers or video conferences. For media-focused companies or large offices conducting webinars for big groups, these slower upload speeds could present an issue. That said, most business users won’t experience connectivity problems.
- Dedicated internet limitation: Spectrum only offers dedicated internet through its pricier Enterprise plans. Businesses that require a dedicated internet plan with continuous access to cloud applications, global connectivity or enhanced security should consider AT&T or Verizon. (Read our AT&T Business Internet review and our review of Verizon High Speed Business Internet if a dedicated internet plan is important to you.)
- Availability in rural areas: Spectrum Business Internet isn’t available everywhere, and coverage can be limited in rural or underserved regions. Businesses in these areas may need to explore alternative providers or solutions, such as fixed wireless or satellite internet. Check out our Viasat review to learn about a satellite internet provider with broad national coverage.
Methodology
To determine the best business internet service providers, we researched, analyzed and evaluated top market competitors. During this process, we consulted with product specialists whenever possible. We compared and contrasted features and functionality across vendors, including pricing, installation process, speed, connectivity type, additional services and the quality of customer support. When determining the best business internet provider for organizations that prefer month-to-month contracts, we looked at flexibility, pricing transparency, contract terms, and how well the provider supports short-term or growing business needs.
Spectrum Business Internet FAQs
Bottom Line
We recommend Spectrum Business Internet for …
- Business owners who want to keep their internet plans flexible without long-term service contracts.
- Businesses looking for the highest fiber-optic internet download speeds at the lowest cost.
- Companies that want to bundle internet, phone and television services at a discounted rate.
We don’t recommend Spectrum Business Internet for …
- Business owners who want a guaranteed price for multiple years.
- Businesses that require a dedicated internet plan.
- Organizations, such as media enterprises, that could be hampered by a maximum upload speed of just 35 Mbps.
Vivian Nguyen contributed to this review.
