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Article
10 HR Interview Questions for Employers
By Skye Schooley | March 28, 2023

Hiring a good HR manager for your business starts with asking the right questions. Check out a list of the best interview questions for HR.

Article
Yes, Your Small Business Needs an ‘About’ Page
By Jennifer Dublino | March 28, 2023

Your website's About page is a marketing powerhouse that helps visitors get to know your brand. Learn best practices for creating an effective About page.

Article
Overhead Cost and How to Calculate It
By Dock David Treece | March 28, 2023

Overhead costs are your expenses that are tied to things other than the production of your goods or services. Here is how to calculate it.

Article
15 Successful Text Message Marketing Examples
By Shannon Flynn | March 28, 2023

Text message marketing is a powerful tool for reaching your customers. See some SMS marketing examples and adapt them to your campaign.

Article
Can You Run a Business via a Smartphone? 
By Sean Peek | March 28, 2023

Mobile app technology has grown so advanced that an entrepreneur or small company owner can run 100% of their business on smartphone apps.

Article
Protecting Your Bottom Line From Data Breaches
By Mark Fairlie | March 28, 2023

If customers can't trust you with their data, it will hurt your bottom line. Find out what you need to do to secure your business’s data.

Article
How to Accept Mobile Payments via SMS
By Jennifer Dublino | March 28, 2023

SMS payments are when a buyer texts you to make a purchase, or you send a text invoice. Learn how to accept SMS payments from customers.

Article
A Gamble You Can’t Afford to Lose: Finding the Right Materials for Your Product
By Steve Cartier | March 28, 2023

Learn the crucial steps to finding the best materials for your manufactured products.

Article
Put a Smiley on It: Should You Use Emojis in Business Communication?
By Sean Peek | March 28, 2023

Is there a place for a smiley face in your office? Emojis can provide greater emotional context if used appropriately. Here's how to use them.

Article
There’s a Fee for That: Pros and Cons of Surcharging Credit Cards
By Jennifer Dublino | March 28, 2023

Should you start surcharging to mitigate credit card processing fees? Learn the pros and cons of surcharging, as well as some alternatives.

Meeting in a conference room
Article
5 Feminine Traits That Make Leaders Great
By Julie Thompson | March 28, 2023

Women bring many soft skills to their leadership style. Learn how humility, empathy, resilience, persuasiveness and spirit can lead to business success.

Article
10 Scams That Prey on Small Businesses
By Jennifer Dublino | March 28, 2023

Scammers often target small and midsize businesses. Beware of these 10 business-related scams, and learn how to avoid cybercriminals and hackers.

Best Pick
The Best Call Center Software In 2023
By Mark Fairlie | March 28, 2023

Our team has compared the best call center services for 2023. See up-to-date reviews for the top-rated answering services.

Article
Lessons From Big Brands: 7 Customer Service Pitfalls That Will Destroy Your Brand
By Jennifer Dublino | March 28, 2023

Big brands offer many examples of what not to do in customer service. Avoid these seven pitfalls to retain customers and protect your reputation.

Article
What Is Dynamic Pricing, and How Does It Affect E-commerce?
By Chad Brooks | March 28, 2023

Find out how you can use dynamic pricing for your e-commerce business to keep prices competitive.

marketing meeting
Article
What Is Retargeting, and How Can It Boost Conversions?
By Adam Uzialko | March 28, 2023

Retargeting offers brands a way to deliver ads more efficiently to users who are likely make a purchase. Here's how to use it for your business.

office meeting
Article
Transcendental Meditation: The Solution to Stress in the Workplace
By Julie Thompson | March 28, 2023

Learn how to reduce stress and burnout, and create a better work-life balance with Transcendental Meditation.

Article
What Is a Cyber Insurance Risk Assessment?
By Kimberlee Leonard | March 28, 2023

A cyber insurance risk assessment finds the systems and assets most at risk of cyberattack. Learn about cyber insurance and how risk assessments work.

Article
What Is Coinsurance in Business?
By Nicole Urbanowicz | March 28, 2023

Coinsurance for small businesses helps cover property and business assets, so the insurer knows there's adequate coverage. Here's how it works.

Article
How Workers’ Compensation Rates Work
By Kimberlee Leonard | March 28, 2023

Workers' compensation rates are affected by several factors. Learn what workers' compensation covers, and how to calculate rates and meet requirements.

Article
How Much Does Insurance Cost for a Small Business?
By Kimberlee Leonard | March 28, 2023

Learn how to budget for the right types of policies and what factors affect your small business insurance costs.

Article
Using Form 941 to Pay Quarterly Payroll Taxes
By David Gargaro | March 28, 2023

This guide explains Form 941, which employers need to fill out for tax withholdings from employee paychecks during payroll.

Article
8 Ways Cloud Computing Can Increase Productivity and Profits
By Sean Peek | March 28, 2023

Cloud computing can increase your productivity and profits. Find out what exactly cloud computing is, along with its benefits and costs.

Article
8 Keys to Upscaling Your Business
By Asim Rais Siddiqui | March 28, 2023

Upscaling your business is a risky decision, but you can minimize those risks with a sustainable business growth strategy. Find out the dos and don'ts here.

Article
How to Handle Internal Communications During a Merger
By Julie Thompson | March 28, 2023

During a merger or acquisition, it is important to communicate properly with your employees. Here are tips to help ease the transition.

Article
11 Accounting Tips All Small Businesses Should Know
By Rashan Dixon | March 28, 2023

Even if accounting isn't your forte, it's important to understand accounting basics to run your business. Learn 11 tips for small business accounting.

Article
How to Use Customer Feedback to Your Advantage
By Jennifer Dublino | March 28, 2023

Customers provide valuable insights into your business operations. Learn how to gather and take advantage of customer feedback to improve your business.

happy office
Article
A Good Investment: How Keeping Employees Happy Benefits Business
By Skye Schooley | March 27, 2023

Happy employees can benefit your business in many ways. Here are five strategies to keep them happy.

Article
7 Tips for Managing Conflict in the Workplace
By Skye Schooley | March 27, 2023

Follow these tips to deal with conflict at work more effectively.

Article
4 Questions for a Successful HRIS Audit
By Chad Brooks | March 27, 2023

Find out what a human resources information system is, the different types of HRIS and the questions to ask when evaluating a system.