The Best Business Internet Service Providers of 2025

Business internet is a type of internet service provided by an internet service provider (ISP) that’s specifically designed for use in business and commercial settings, as opposed to residential ones. These connections are similar to home internet connections, but business tiers are engineered for higher demands. They power cloud-based POS systems, facilitate large data transfers and support multiple users simultaneously.

Almost every business needs internet service. Without it, companies would be unable to operate essential business software, such as cloud-based POS systems and business phone systems. From corner cafes utilizing digital payment processors to enterprise offices running sophisticated CRM platforms, connectivity is the backbone of modern business.

In our analysis of top providers, we found flexible entry-level options starting between $40 and $70 per month. Conversely, enterprise-grade fiber plans with gigabit speeds typically range from $200 to over $500 monthly depending on the Service Level Agreement (SLA).

How much a business internet plan costs depends on several factors, including the type of internet (such as cable or fiber), your business’s location, your desired speeds and uses, and the package you choose. Among the top providers we tested, starting prices ranged from $40 to $89 per month, while the fastest plans cost anywhere from $200 per month to more than $500.

It can be challenging to compare costs across vendors because they typically structure their pricing differently from one another. Plus, because there are so many speed and service options offered within a single ISP, it’s a good idea to talk with a service provider representative about the available packages so you have a thorough understanding of the best plan for your needs, the exact speeds and features you will receive, and the costs of add-ons. Hidden costs can be detrimental, especially to a smaller business, and no business should be cost-burdened by the need to operate their business online. Upstanding internet service providers will be candid and explicit about their prices.

Although month-to-month plans may appear less intimidating, the monthly costs are often higher than the costs associated with a two-year contract. You may also be able to lock in your rate and not have to worry about price hikes with a longer contract. Additionally, your vendor representative can help you assess the benefit of bundling services such as phone and internet, which often helps lower the overall costs.

Before you sign any contracts, it’s essential to note cancellation fees, whether the company offers a price lock to guarantee your rate for the duration of your agreement, installation fees, and the costs to upgrade or add features to your plan. See if the provider throws in free features because it values its customers or if they demand a fee for every change or addition to your plan.

Among the many reasons businesses need reliable business internet is to communicate with customers. Source: Verizon

These are some of the many benefits of getting a business internet plan from one of the top internet service providers.

• Operational Continuity: Dedicated business lines often come with SLAs that guarantee uptime, ensuring your VoIP phones and cloud software remain operational during peak hours.
• Scalability and Mobility: Modern Wi-Fi solutions allow staff to move freely with tablets and mobile devices, while scalable bandwidth grows alongside your company’s expanding roster.
• Remote Work Support: Reliable broadband internet uplinks are essential for hosting video conferences and allowing off-site employees to access secure servers via VPNs.
• Professional support: The best internet service providers help your team troubleshoot quickly to allow your business to run smoothly.
• Enhanced Customer Experience: Fast, reliable connections ensure smooth transactions and responsive communication, directly impacting your brand reputation and customer satisfaction.

One of the first things to do when choosing a business internet provider is to consider all the ways in which your business relies on internet service or will. With this information, you can determine what kind of bandwidth you need, and then you can assess your needs for any extra services or add-ons. From there, you’ll want to use guides like this one to research which ISPs offer packages that meet your needs and then confirm the service is available in your area.

Of course, there are several other factors you should weigh before choosing a business internet plan. Business.com spoke with business owners and leaders to learn what they prioritized when signing up with a business internet provider.

Infrastructure

Consider whether you need fiber, cable or wireless services. Fiber optics provide the fastest, most symmetrical speeds available, making them ideal for data-heavy operations. Cable is a cost-effective alternative for general use, while 5G and LTE wireless solutions offer rapid deployment and redundancy for mission-critical continuity.

Victor Santoro, CEO of Profit Leap, wanted a high-speed, stable connection, leading him to choose fiber internet.

“With fiber connectivity, our team spends less time troubleshooting connectivity and more time innovating,” he told us. “For fellow CEOs, the right technology infrastructure empowers your business to reach its full potential. Do your homework, understand your needs and find tools to build on.”

At Lush Life Brands, CEO Natasha Williams required “flexibility and mobility,” so she chose a wireless solution.

“Since we host two major events and several smaller ones throughout the year, having a reliable internet service that we can take with us is crucial,” she said. “With over 1,000 attendees at these events, everyone is trying to connect to Wi-Fi, so having a dedicated service specifically for our vendors is essential. This allows them to stream content, process payments and manage other important tasks seamlessly.”

Speed & Reliability

Dependability and speed are critical in business internet. Pay special attention to upload speeds, which are vital for video conferencing and cloud backups, rather than focusing solely on download metrics.

Robert Hill of Bullmight named “reliability and speed” as his “top priorities,” explaining, “Our digital marketing campaigns require fast upload and download speeds, especially when collaborating with clients via video conference.”

Costs & Contracts

Consider future internet technology needs and your long-term budget. Review contract terms carefully; while long-term agreements often lock in lower rates, month-to-month plans provide the flexibility to pivot if your business moves or requirements change rapidly.

“Advanced systems cost more upfront but prevent replacement costs down the road,” Santoro said. “If [I were] starting over, I would have negotiated a longer contract term to lock in rates.”
Hill also regretted not locking in rates with a longer contract. “Don’t assume a short-term deal is more flexible. For most businesses, internet service is a necessity, not a luxury. Lock in the best rates for as long as possible.”

Scalability & Customization

Evaluate providers based on your specific business needs and future goals to find a customized solution rather than settling for a generic one-size-fits-all plan. Scalability is key as your business grows.

“Don’t just consider current needs,” Cremer said. “Think long-term and choose a provider able to scale with your business … I wish I’d anticipated how much internet needs can change. I’d suggest choosing a provider offering scalable, customizable options as your business grows.”

“For startups and SMBs, I recommend choosing a provider known for reliability and scalability over initial cost savings,” said Albert Brenner, co-owner of Altraco. “Transitioning providers is time-consuming and risky, so choose a partner ready to support your growth for the long haul.

“My advice is to evaluate providers based on your specific business needs and future goals to find a customized solution rather than settling for a generic one-size-fits-all plan,” he added.

The features to look for in a business internet provider may vary depending on your specific needs, but generally, you should pay attention to the following.

Fast Speeds

First and foremost, it’s important to assess the internet speed options different ISPs provide, which range from low to extremely fast. One specific aspect to pay close attention to is the download and upload speeds. If you see only one speed listed, usually in Mbps or Gbps, it’s likely the download speed. Many leading providers now offer symmetrical upload and download speeds with their dedicated and fiber-optic internet plans, which is particularly valuable for businesses that regularly upload large files or conduct video conferences.AT&T is one of the few providers to offer symmetrical upload and download speeds with all dedicated and fiber-optic internet plans, while Verizon offers the same with nearly all of its dedicated and fiber plans.

If your business is expanding, expecting to move locations or changing its customer interaction levels, the option to upgrade or purchase a higher-speed plan can be a key to success.

Varied Plan Options

While some internet service providers offer just a few service plans, others feature a large variety of plans with numerous unique features and categories. Depending on your business’s needs, a few plan options with set pricing and features may suffice. However, companies with more complex needs may benefit from an internet service provider with packages that support things like large-scale data backup, wireless backup internet options and even television services (for businesses such as restaurants and doctor’s offices).

Location-Based & Industry-Specific Coverage

If your business operates in a nontraditional industry setting, like a remote location or strictly mobile, the type of internet service and provider you choose can change the way your business operates online. Rural businesses may opt for a satellite-based provider or a provider with strong backup capabilities in the case of an internet outage. Businesses that rely heavily on mobile communications may opt for a vendor that specializes in wireless communication and uses 5G for high-speed internet connections.

Add-On Services

Add-ons — such as wireless backup, security tools and guest Wi-Fi — can be extremely beneficial to a growing business with evolving needs, but their inclusion in your package and your advertised costs can be misleading. Many top-tier ISPs now bundle cybersecurity features, such as malicious site blocking and endpoint protection, directly into the gateway hardware.

When you’re shopping for an internet service provider, it’s critical to assess the features included with a plan and the add-on services that require an additional fee. If the price of a plan is low but your business needs an array of additional features, the total cost to attain those features may not be affordable. [Read related article: The Cost of Cybersecurity and How to Budget for It]

Robust Customer Support

Like Optimum, Comcast operates a network of stores across America under the Xfinity brand. Source: Comcast

Your internet service provider should deliver quality customer service. Providers with 24/7 business-class support can help your company get the help it needs in a timely manner so you can continue operating smoothly. Before choosing a provider, it’s vital to examine each vendor’s customer support resources and ensure you will have the help you need to set up your service and handle any technical problems that arise. Most of the leading providers we’ve reviewed offer 24/7 customer support and service level agreements (SLAs) guaranteeing uptimes above 99.9 percent.

Connect devices close to a Wi-Fi router with an ethernet cable for a more stable connection. Source: AT&T

How you install internet at your business will depend on the type of internet service you purchase. However, almost all instances involve setting up an installation appointment in which the vendor will send a technician to your place of business to implement the service you chose. In certain cases, you may be able to self-install. Regardless, the length of time required will vary, though most installations take a few hours. For satellite internet, particularly in rural areas, your implementation can take several days.

For wireless service, the installation process involves setting up a modem, a wireless router and an Ethernet cable. Depending on the size of your business, you may also need to set up a Wi-Fi repeater or extender to ensure strong service reaches all the relevant areas of your office or store. A professional technician can help determine the right radio band and wireless protocols, such as Wi-Fi 6E or Wi-Fi 7, to ensure optimal service for your business. [Find out more about setting up business Wi-Fi.]

For cable or fiber internet, the technician will take care of the required outside wiring, which usually involves in-ground cables and a telephone pole, along with a modem, a router and other equipment. Essentially, the wires send signals to the modem, which connects to the router to power your internet service.

For satellite internet, the technician will set up a satellite dish in an unobstructed outdoor position (commonly on a roof). Your ISP sends signals to a satellite orbiting the Earth, which in turn sends data to your dish. The dish then sends the signal to your modem, which ultimately provides the internet connection.

For 5G internet, the service depends on 5G towers and cellular networks. High-frequency waves are sent from the tower to your 5G modem or router, which then provides the internet connection either via an Ethernet cable or wirelessly. An Ethernet cord will provide more stability.

In all instances, once the physical work is complete, your service technician can walk you through establishing your networks, connecting your computers and other devices, and setting up cybersecurity measures.

To determine the best internet service providers on the market, our team of technology experts and software analysts evaluated an initial list of 24 vendors. We narrowed the list to 11 after considering the types of internet services and speeds offered by each provider and whether they were the ideal connections and bandwidths for business environments across the country.

In choosing six ISPs as our top recommendations, we studied each service’s download and upload speeds, hardware options, regional availability and installation process. We questioned providers about their plans and bundled services, and we experimented with setup, troubleshooting and customer support resources. We also read through user reviews, looking for testimonials that highlighted each vendor’s strengths and weaknesses to see how real-life customer experiences aligned with our own.

In the end, our experts and analysts studied each service’s functionality and evaluated the vendor’s internet products on more than 20 factors. These factors were weighted differently in our overall conclusion. The weights were determined based on how much business owners prioritize these criteria when shopping for business software and services and making purchasing decisions.

• Pricing (30%): Our experts and analysts compared and contrasted each vendor’s plans, judging which packages offered the best bang for your buck. We took into account monthly versus annual contracts, installation fees, service bundle options, price locks, cancellation fees, and how costs varied across internet type and speed.
• Features (25%): We looked for standard internet service functions like fast download and upload speeds, wireless backups and cybersecurity protection. We also assessed the available integrations and awarded extra points for advanced services, like fiber connections and symmetrical download/upload speeds.
• Ease of Use (25%): We tested the internet hardware and online tools ourselves, gauging each service’s learning curve, user-friendliness and customization options. We also considered whether there were easy-to-use guest Wi-Fi capabilities, mobile access and seamless connectivity for computers, tablets, phones and televisions.
• Customer Service (15%): We evaluated the range of each vendor’s customer service options, including whether phone assistance was provided with all package tiers. We also examined each ISP’s online resources for businesses interested in self-guided help.

Based on these criteria, we not only determined which internet service providers our readers could trust but also the ways in which each vendor could best serve different business needs. Some services were better at certain tasks than others or more suited to a particular type of company. These takeaways informed the “Best for” use cases you see on this page.

To learn more about our methodology, see our full editorial process.