HR software can come with a wide range of features, some of which are especially useful for restaurants. Here are five essential restaurant HR software features to consider in your research.
Restaurants tend to have a lot more employee turnover than other industries, especially during seasonal changes, like the beginning and end of summer. This means employee recruitment and onboarding are ongoing. However, manually managing these processes can take up a lot of management’s valuable time. HR software helps ease this burden by automating some of the process.
HR software can include tools to help you recruit new employees through online job postings, offer letter templates with e-signature capabilities, and secure document storage. With workflow automations, you can automatically send new employees their new-hire packets and onboarding checklists to ensure they go through all of the necessary (and sometimes legally required) onboarding steps. As front- and back-of-house workers train, your HR software can track their progress.
Most restaurant workers are hourly employees, which makes accurate time tracking essential. Popular HR software platforms are cloud-based, which makes it easy for employees to clock in and out from kiosks, tablets and other mobile devices. HR software can often integrate with point-of-sale (POS) systems as well, further streamlining your employee management capabilities.
Because restaurant workers sometimes work odd hours or have shifts that change each week, HR software helps ensure that your staff members are correctly scheduled and don’t violate overtime laws. HR software can also help you manage paid time off (PTO) and other types of leave.
Payroll and Taxes
Payroll can be one of the most considerable HR headaches for restaurants, but HR software simplifies the process. In addition to ensuring that you track employee hours properly, this software often has built-in payroll features to automate the employee payment process. With multiple pay rates, pay schedules (e.g., weekly, biweekly, monthly) and pay types (e.g., direct deposit, paychecks, pay cards), you can accommodate a wide variety of employee types and wages.
In addition, HR software can often take care of payroll tax responsibilities, such as payroll tax withholdings and W-2 preparation and delivery. Most HR software integrates with popular third-party payroll providers and top accounting software.
Employee Benefits Administration
In years past, employee benefits were often reserved for management, but many restaurants are now providing comprehensive benefits to all employees as a way to recruit and retain workers. Medical, dental and vision insurance; PTO; and 401(k) plans are no longer unusual in the restaurant industry.
HR software typically integrates with popular employee benefits administrators, and some have their own internal platforms to help you administer and manage employee benefits directly. The best platforms even have employee self-service features that can walk staff through the enrollment process for you.
Analytics and Reporting
A somewhat underrated HR software feature that can have a major impact on restaurants is its ability to provide analytics. Most HR software provides a range of reporting and analytics that can be used to improve your restaurant. For example, there are reports that can help you evaluate and improve your recruitment process, as well as reports that provide insight into employee productivity, labor costs, employee satisfaction, turnover rates and absenteeism rates. You can use this data to improve your processes and employee retention.