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Clover Review

By
Lori Fairbanks
,
business.com writer
| Updated
Sep 26, 2018
Home
> Finance
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Clover is a POS system developed by First Data, one of the country's largest payment processors. It's available from more than 3,000 financial institutions, including processing resellers and banks. Businesses of all sizes can use it, and Clover has shipped 1 million devices since entering the POS market in 2014. It's available in the U.S., the U.K., Ireland, Germany and Austria, and the company has announced plans to introduce Clover to Canada and Argentina.

Clover

Clover

The Best POS Systems of 2019

The Verdict

Clover is a good customizable system that's available from many payment processing companies. However, the software doesn't run on third-party hardware, so you must use Clover equipment.

Visit our best picks page to see all of our recommendations for POS systems.

Clover is a good option for businesses that want to customize their POS system using apps, as it offers more than 300 options. It's suitable for retail businesses as well as both counter-serve and quick-service restaurants, and it can be configured with apps to suit full-service restaurants and service-based businesses like salons and spas as well.

Clover Pricing and Terms

You sign up for Clover through credit card processors; some post the pricing for Clover POS software and hardware on their websites, but many don't, so in most cases you'll need to call for pricing quotes specific to your business.

Clover is a highly customizable system. The Clover App Market has hundreds of apps and integrations that you can use to add features to the system or sync with your existing business applications. Some apps are free and some cost extra, so you'll want to consider which apps you need and what they cost as you compare systems.

POS Software

There are two paid service plans for Clover's POS software, and you can switch between plans at any time. Here's what it costs if you subscribe through the Clover online store:

  • The Register Lite plan costs $14 per month for each device. Processing rates for this plan are 2.7 percent plus 10 cents for in-person transactions and 3.5 percent plus 10 cents for transactions you key in.
  • The Register plan costs $29 per month for each device. Processing rates for this plan are 2.3 percent plus 10 cents for in-person transactions and 3.5 plus 10 cents for transactions you key in.

The monthly subscription prices for the software, processing rates, and whether you're required to sign a contract to use Clover depend on the processor you choose to work with. As you select a payment processing company, keep in mind that the best processors provide service on a month-to-month basis and don't charge any cancellation fees when you close your account. They also don't advertise leasing or free POS hardware with the intent of getting you to sign a lengthy contract with unfavorable terms.

POS Hardware

You can choose from four hardware configurations. Here's what it costs to buy them from the Clover online store. Pricing you receive from your payment processor may vary.

  • Clover Station: $1,099
  • Clover Mini: $599
  • Clover Flex: $399
  • Clover Go: $49 (this mobile device works with iOS and Android tablets and phones)

All Clover card readers accept EMV chip cards, contactless payments such as NFC-powered mobile wallets, and magstripe cards. Clover's POS hardware costs, and whether you can purchase the equipment outright or are required to lease, also depends on your processor.

As with any POS solution, purchasing your equipment upfront is the least expensive option in the long term and lets you avoid being locked into lengthy leasing contracts, many of which are noncancelable.

Features

If you're looking for a POS solution that you can customize, Clover is a good option. It has a good selection of features, and you can add many more using the apps and integrations available through the Clover App Market, allowing you to configure the system to your liking.

Inventory Management

The Register Lite version comes with basic inventory tools that allow you to categorize and track items, and the Register version has advanced inventory features that support variants and modifiers. Clover supports an inventory of up to 15,000 items, 2,000 modifiers, 100 modifier groups and 100 categories. If you need advanced inventory management, apps are available from the Clover App Market.

Customer Management

Clover's POS software allows you to build a customer list and accept customer feedback using digital receipts. You can set up a digital loyalty program, offer gift cards and run social media campaigns using Clover-branded or third-party apps from the Clover App Market.

Employee Management

Clover's POS software allows you to add your employees to the system, set user permissions and track shifts. Employee-scheduling and time-tracking apps are available from the Clover App Market, as is an integration with the payroll service Gusto

Reporting

You can run real-time sales reports using Clover's dashboard from any device, and this feature is also available with all versions of Clover's POS software. If you need additional analytics and reporting options, you can add apps from the Clover App Market.

Integrations

You can extend your business online using the Clover Online Store. Or, if you already have a website or online store, you may be able to connect Clover to it, as integrations are available for Magento, WooCommerce and Shopify. Other integrations include QuickBooks and Xero accounting programs and MailChimp and Constant Contact email marketing solutions.

Additional Considerations

If you need help, you can reach Clover's customer support team 24/7 by phone and email. You can also consult the knowledgebase, which includes getting-started and troubleshooting guides. The company offers blogs for its merchants and developers on its website. If you experience a hardware failure, overnight shipping for replacement parts is available.

Drawbacks

You must use Clover POS hardware with this system, so it's best suited for businesses that are in the market to purchase new equipment. The hardware is locked, which means that it only works with the credit card processor you purchased it from. If you switch payment processors, even to another Clover reseller, you can't continue using the hardware and will have to buy a new system.

Editor's note: Looking for a POS system for your business? Click the Compare Quotes button below to be connected with vendors that can help.

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Clover

Clover

The Best POS Systems of 2019

The Verdict

Clover is a good customizable system that's available from many payment processing companies. However, the software doesn't run on third-party hardware, so you must use Clover equipment.

Lori Fairbanks
Lori Fairbanks
Lori Fairbanks has years of experience writing and editing for both print and online publications. After graduating from Brigham Young University with a Bachelor of Arts in English, she worked as a magazine editor and then as a freelance writer and editor for a variety of companies, including marketing firms and a medical university. She now writes for business.com and Business News Daily about financial systems and services for small businesses, such as accounting software, credit card processing and point-of-sale systems.