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Latest: Advice, Tips and Resources

Article
Your Employees Feel Underappreciated ― Here’s What You Can Do to Fix It
By Skye Schooley | July 14, 2025

Learn how to make your employees feel appreciated to improve their workplace satisfaction and performance.

Article
PR Nightmares: What You Can Learn From the Biggest Blunders
By Julie Thompson | July 14, 2025

Business owners can learn a lot from PR mistakes made by some of the biggest companies. Here are a few key public relations lessons.

Article
Flick of a Switch: How Lighting Affects Productivity and Mood
By Sean Peek | July 14, 2025

Studies have shown that office lighting plays a major role in employee productivity. Is your lighting optimal for worker performance?

Article
Get Camera Ready: Livestreaming Is the Future of Social Media
By Jennifer Dublino | July 14, 2025

Livestreaming is video content in real time. Learn how to use livestreaming on social media platforms to connect with followers and boost sales.

Best Pick
The Best Business Phone Systems of 2025
By Jessica Elliott | July 14, 2025

RingCentral, Ooma and 8x8 offer scalable business phone systems with VoIP technology, mobile apps and team collaboration tools.

Article
Trademark Examples: Learn From These Trademark Infringement Cases
By Sean Peek | July 14, 2025

You could be committing trademark infringement without knowing it. Learn from these six trademark cases.

Article
CRM Switch: 5 Tips for CRM Change Management
By Alex Haimann | July 14, 2025

Need a new CRM? Here are four ways to get the best one.

Article
How to Build Brand Advocacy in 6 Simple Steps
By Jennifer Dublino | July 11, 2025

Brand advocacy is when customers are so happy with your brand that they promote it. Learn how to encourage organic advocacy and find brand ambassadors.

Article
Tips to Improve Customer Service on Your E-commerce Site
By Max Freedman | July 11, 2025

When you sell online, it's essential to make customer service personable. Learn how to sell excellent service, not just a product.

person working at a desk in a wheelchair
Article
What’s the Difference Between Net Income and Profit?
By Dachondra Cason | July 11, 2025

Profit and net income are found on your company's income statement. Learn the difference between these financial terms and what they mean for your company.

hand using a trackpad on a laptop
Article
How to Block Websites From Employee Use
By Stella Morrison | July 11, 2025

This guide explains how to block and filter websites to restrict employee access to certain content on the company network.

Article
The End of Rank and Yank: Management Practices Revisited
By Jennifer Post | July 11, 2025

The "rank and yank" management practice assessed employees and fired those who fell short. Learn why this outdated methodology has fallen out of favor.

Article
Emojis at Work: Should You Use Emojis in Business Communications?
By Sean Peek | July 11, 2025

Here’s how emojis add emotion to conversations, creating richer and more meaningful conversations by clarifying the tone of the written conversation.

Article
Creating a Strong Company Culture: How to Do It Right
By Skye Schooley | July 11, 2025

Workers thrive in cultures that encourage support, personal growth and open communication. Here are some tips to achieve that culture.

Article
Creating an Employee-Centric Company Culture Will Not Be the Death of Your Business
By Jennifer Post | July 11, 2025

An employee-centric company culture prioritizes employee input and helps your team feel respected. Learn how to implement an employee-centric work culture.

Article
Complete Guide to Building a Sales Process
By David Gargaro | July 11, 2025

A sales process helps you convert leads into customers and earn consistent sales in your business.

Article
Trust the Process: 10 Tips to Empower and Encourage Your Staff
By Chad Brooks | July 11, 2025

See advice for encouraging your team members, and find out the benefits of empowering your employees.

Happy coworkers
Article
How to Save Thousands of Dollars With the Employee Retention Credit
By Lauren Kubiak | July 11, 2025

Under the legislation, eligible employers can claim a refundable tax credit that is equal to 70 percent of the qualified wages they pay employees.

Article
10 Ways to Empower Your Employees
By Skye Schooley | July 11, 2025

If you're looking for new ways to empower your employees, here are some essential tips to get you started.

Article
Back to Black: How to Combat a Decline in Sales
By Jennifer Post | July 11, 2025

How do you combat declines in sales when the economy is to blame? See how one business turned its sales around in two years.

Article
10 Ways to Get Good Customer Reviews
By Skye Schooley | July 11, 2025

Online review platforms are the new Yellow Pages. Here's how to bring in more positive online reviews for your business.

Article
Comparing Candidates: Should You Hire Experienced Workers or Recent College Graduates?
By Miranda Fraraccio | July 11, 2025

Why might hiring a recent college graduate be a better choice for your business than a seasoned professional? Here's a closer look at the options.

Article
20 Features to Look for in a CRM
By Mark Fairlie | July 11, 2025

Many CRM platforms are available that promise to help businesses maintain customer relationships. Learn 20 crucial features your CRM software should offer.

Best Pick
The Best Employee Monitoring Software of 2025
By Skye Schooley | July 11, 2025

Teramind, Hubstaff and ActivTrak provide employee monitoring solutions with activity tracking, productivity analysis and compliance features.

Article
How Informal Feedback Can Improve Employee Performance
By Skye Schooley | July 10, 2025

Every business leader should give their employees informal feedback. It can improve employee performance, company morale and team communication.

Article
Should You Offer Your Employees a PPO?
By Julie Ritzer Ross | July 10, 2025

A PPO healthcare plan has its pros and cons. Learn more about what those are when deciding if it is right for your employees.

Article
How Much Does Customer Service Training Cost?
By Jennifer Dublino | July 10, 2025

Customer service can make or break a company's success. Learn the costs and types of customer service training and how training can benefit your business.

Article
FMLA Small Business Guide: Do All Businesses Have to Allow FMLA Regardless of Size?
By Skye Schooley | July 10, 2025

See how the Family and Medical Leave Act applies to your business and what you need to do to comply with its regulations.

Article
How to Take Away Perks Without Employees Hating You
By Skye Schooley | July 10, 2025

If you need to eliminate some employee benefits, here’s how to do it without starting a staff rebellion.