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Latest: Advice, Tips and Resources

Article
8 Components of Customer Personas
By Tabitha Naylor | January 29, 2026

Developing accurate customer personas is key to your company's success. Here are the components your personas should include and how to use them.

Article
Build a Brand That Attracts Gen Z and Millennial Customers
By Sean Peek | January 29, 2026

Check out these branding tips for business owners to connect with Generation Z and millennial consumers.

Business owner working on a laptop
Article
6 Email Marketing Challenges and How to Overcome Them
By Jennifer Dublino | January 29, 2026

Email marketing is effective, but it has its share of obstacles. Find the solutions to email marketing's biggest issues.

Article
5 Ways a UX Designer Can Benefit Your Company
By Jamie Johnson | January 29, 2026

A user experience, or UX, designer makes products accessible and usable. Learn how a UX designer can optimize your offerings and help your small business.

Article
Learn by Example: 7 Successful Small Business Marketing Campaigns
By Sean Peek | January 29, 2026

Marketing is especially important for small businesses that want to expand their reach. Learn how seven businesses found success with impactful campaigns.

Article
The Legalities and Benefits of Employee Cell Phone Monitoring
By Skye Schooley | January 29, 2026

Learn the benefits and laws associated with monitoring company-owned employee cell phones.

Article
How to Provide an Honest and Ethical User Experience
By Sean Peek | January 29, 2026

When creating software and apps, businesses should strive for a user experience that doesn't exploit others. Here's how to keep ethics a priority.

Article
Financial Tracking 101: Top Implementation Practices and Best Tools
By Donna Fuscaldo | January 29, 2026

Whether you do it yourself or rely on accounting software, finance tracking is essential for small business owners.

Article
The Pros and Cons of Flexible Benefits
By Skye Schooley | January 29, 2026

Understand the pros and cons of flexible benefits so you can determine if they are right for your business.

Article
5 Ways to Get Your Podcast Heard
By Sean Peek | January 29, 2026

Use these five tips to create a better podcast and stand out in this crowded market.

Article
Could IVR Systems Improve Your Customer Service?
By Sean Peek | January 29, 2026

Check out these ways interactive voice response systems can improve your business’s customer service and positively impact your brand.

Article
How Often Should You Upgrade Your Phone System?
By Sean Peek | January 29, 2026

Businesses need a business phone system that's fast, reliable and up to date. Learn how and when to upgrade and the best business phone systems to consider.

Article
You Can Do It: How to Start a Business Without a Loan
By Donna Fuscaldo | January 28, 2026

Debt isn't the only way! Here are alternatives to getting a loan in order to start your business.

Article
Managing Resources: ERP Industry Trends That Impact the Bottom Line
By Mark Fairlie | January 28, 2026

Enterprise Resource Planning (ERP) helps businesses drive quality by recording and storing real-time business performance data. Learn ERP trends to watch.

Article
Brand Reputation: How to Protect Your No. 1 Asset
By Mark Fairlie | January 28, 2026

Your most valuable asset is your brand reputation. Learn how to protect it by keeping employees and customers happy and using reputation-management tools.

Article
Resource Burn: 4 Things That Are Wasting Your Team’s Time
By Victor Snyder | January 28, 2026

Resource burn creates unnecessary costs and leads to mistakes and burnout. To help your team be more productive, cut out these inefficiencies.

Article
Secrets to Selling Intangible Products and Services
By Jonathan Furman | January 28, 2026

When you're selling intangible goods and services, you'll need to create a unique marketing plan and sales process involving trust. Learn what's involved.

Article
How to Self-Fund Your Business
By Sean Peek | January 28, 2026

While self-funding a business is difficult, it isn’t impossible. Here are important tips for entrepreneurs considering the idea.

online customer
Article
How to Set a Price for Your Service
By Jennifer Dublino | January 28, 2026

Setting the proper prices for your services is one of the most crucial elements of business. Learn how to set fair and accurate prices for your services.

bustling open plan office
Article
The Small Business Productivity Guide: 10 Tips to Boost Your Output
By Victor Snyder | January 28, 2026

You can help your employees become more efficient at their jobs with this guide that offers tips on maximizing the workday.

Article
4 Benefits of Using Social Media to Grow Your Small Business
By Jennifer Dublino | January 28, 2026

Every business can benefit from social media, no matter its size or industry. Learn four benefits of using social media and pitfalls to watch out for.

Article
5 Restaurant Employee Scams That Will Cost Your Business Big
By Mona Bushnell | January 28, 2026

Learn how five top restaurant employee-theft scams work. We'll show you how to stop losing money to employee theft and retake control of your restaurant.

Article
How Telematics Can Improve Worksite Productivity
By Mark Fairlie | January 28, 2026

See how telematic systems help you keep track of your fleet and machinery, allowing you to plan a safer, more efficient worksite.

Article
Shallow Pockets: Tips for Hiring Employees on a Limited Budget
By Skye Schooley | January 28, 2026

Small businesses can hire quality employees on tight budgets by using free job boards, promoting internally, hiring versatile workers, and leveraging referrals.

businesswoman talking on a phone
Article
What Is VoIP?
By Mark Fairlie | January 28, 2026

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Article
Why It’s Time to Change Your Company’s Dress Code
By Skye Schooley | January 28, 2026

Workforce trends and cultural standards have evolved over the years. Learn how to revise your business’s dress code policy to keep up.

Article
The Rule of 9s: Will Charm Pricing Work for Your Business?
By Kimberlee Leonard | January 28, 2026

Don’t leave your pricing strategy to guesswork. Charm pricing has been proven to lift sales, but will it work for you? Read on to learn more.

creative marketing team
Article
Are You Telling the Right Story About Your Brand?
By Sean Peek | January 28, 2026

Learn how to identify and share the right story about your brand to usher in loyal consumers.

Article
Domestic Partner Benefits in the Era of Marriage Equality
By Skye Schooley | January 28, 2026

Though same-sex marriage is legal, domestic partner benefit laws vary. Learn the pros and cons of extending benefits to your employees' domestic partners.