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Many CRM platforms are available that promise to help businesses maintain customer relationships. Learn 20 crucial features your CRM software should offer.

Every business leader should give their employees informal feedback. It can improve employee performance, company morale and team communication.

A PPO healthcare plan has its pros and cons. Learn more about what those are when deciding if it is right for your employees.

Customer service can make or break a company's success. Learn the costs and types of customer service training and how training can benefit your business.

See how the Family and Medical Leave Act applies to your business and what you need to do to comply with its regulations.

If you need to eliminate some employee benefits, here’s how to do it without starting a staff rebellion.

Learn the pros and cons of hiring contractors vs. employees to determine which type of worker is the best for your business.

More celebrities are investing in alcohol brands than ever before. Here's why – and what you can learn.

Loyalty programs can help companies land new customers and nurture them into devoted brand advocates. Here are five reasons why such promotions work.

Customer loyalty increases revenue, reduces marketing costs and builds brand advocates, making it more valuable than constantly acquiring new customers.

Highly motivated employees boost productivity, lower turnover, improve customer satisfaction, and drive innovation across departments and teams.

High product quality boosts customer loyalty, supports premium pricing, reduces returns, strengthens brand reputation and increases overall business success.

The government and nonprofits provide funds for felons who want to start a business. Here is a list of options, from grants to crowdfunding to loans.

Your mission statement should show your company's vision and describe how customers see your business. Here's how to create a mission statement that distinguishes you from competitors.

The iron triangle of product development has shortcomings. Learn why the lean startup process is the best way to achieve "fast, good and cheap," all in one project.

A business credit card has distinct advantages, like simplified accounting. Learn how to choose, apply for and qualify for a business credit card.

Scalability is a crucial factor in business growth and success. Learn the components of a scalable company and how to scale your business.

Even with a reduction in workplace paper usage, office copiers are an essential operational tool. Learn the features and costs of top copiers.

GoTo Contact Center is top for small businesses with its user-friendly, omnichannel support on a budget, but lacks AI features and extensive integrations.

While a 9-to-5 workday used to be standard, today's freelancing and remote work trends are causing a shift. Learn the pros and cons of working 9 to 5.

Most medical practices have switched to electronic recordkeeping, but there's still a place for paper.

Ransomware can hit businesses of any size. Here's how to keep your enterprise safe.

Zoom Phone offers internet-based phone services with feature-rich video conferencing tools. See pricing and how it stacks up to competitors.

The restaurant industry is highly competitive. Here's how your restaurant can save money and attract new customers.

Employee monitoring can backfire if you hide it from your workers. Learn the reasons why you should tell your employees you're monitoring them.

Don't waste your time off. Plan to make the most of your vacation without leaving a disaster at work.

Learn everything you need to know about virtual phone lines and how you can use one to optimize your business in a matter of moments.

A credit card imprinter is a physical device that makes an imprint of a credit card onto a carbon copy sales slip to process and track payments manually.

Without effective brand awareness, your business will get buried by the competition. Here's how to make your business stand out online.

If you have the resources, an in-house marketing team can lower costs and foster creativity and agility. Learn to build a strong in-house marketing team.