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How often should you be reaching out to your customers during coronavirus, and which platforms should be using? What should you be saying to customers, and what should you AVOID saying? (Note:...

Computer telephony integration can save your sales team time and provide new insights.

Gig economy players are disrupting economies, communities and, most importantly, history.

According to the U.S. Bureau of Labor Statistics, 20% of businesses fail in the first year. Understanding the risks involved can help your startup sail past the rough waters.

Inbound call centers or contact centers specialize in customer experience and engagement. How could a contact center help your small business grow?

How do you know when it's time to lay off employees? Find out how to conduct a mass layoff and when to do it.

I can see that there are a lot of technology options to build a mobile application. Can someone suggest me which is the best technology to develop a complex mobile app that would stand still for the...

I am working on a project for a potential new client that I am hoping to consult for. They are requesting that I build a timeline business plan that lays out the path for what I will accomplish and...

What is your business and IT doing to embrace digital transformation? If the answer is not low-code, you may be missing your mark. Here is a look into why low-code is taking over business app...

It’s normal to occasionally lose some customers or followers on Facebook. It happens all the time. However, if you’re losing customers in large numbers and consistently, that doesn’t mean the end for...

Need better tech to help your employees work from home? Here are some free and discounted software offers to make remote work easier and cheaper.

Improve your chances of receiving a government grant for small business.

Learn how to find the best auto loan for your small business needs.

While loan fees may vary based on the lender, here are common ones you might encounter.

Handling payroll, even with the help of a payroll service, can still be complex.

Looking for advice from people who serve people well. Customer service is something that ensures our customers hang out, continue to buy from us, and keep coming back.

Natural disasters – whether a hurricane, tornado or outbreak like COVID-19 – can have a disastrous effect on small businesses, but they don't have to. Here's how to weather a disaster successfully.

Everything these days looks "cloudy" for IT.

Would love to get your thoughts about Bitcoin, whether or not you like it, whether you think it has real potential or if it's just a gimmick. Do you have any experience with Bitcoin? Have you...

Currently going through a divorce as a majority shareholder. Trying to get rid of my business parter who?s also my ex-wife. She is an employee that draws a hefty salary because we set it up...