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Article
7 Steps to Sales Success in a Shutdown
BY Ken Gosnell

Downturns can impact organizations and many different departments in those organizations, but they should never impact sales activities.

Article
Employee Retention: What Does Your Turnover Rate Tell You?
BY Joshua Stowers

Want to track your employee retention? Learn how to calculate your company's staff turnover rate.

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Article
Mobile Marketing Analytics: Which Metrics Measure Success?
BY business.com editorial staff

So you've decided to invest in mobile marketing (good call), but how do you know if your efforts are working? Here's what you should measure.

Article
5 Order Fulfillment Software Packages to Help You Avoid Shipping Mistakes
BY business.com editorial staff

If you ship to consumers, you'll need a good order fulfillment software package so you can track orders and inventory.

Article
Could IVR Systems Improve Your Customer Service?
BY business.com editorial staff

Check out these five ways interactive voice response systems can help your business.

Article
Types of Phone Systems
BY business.com editorial staff

There are three basic types of business telephone systems: KSU, PBX and VoIP. Learn which one is best suited for your business.

Article
How to Improve Millennial Employee Retention
BY business.com editorial staff

With so many millennials in the workforce, it's important to understand their needs.

Advice
Mobile app vs. mobile website?
QUESTION | BY Mary-Alice Miller | 44 ANSWERS | LAST ACTIVITY ON 03/30/20

We are starting to think about making mosaicHUB more mobile friendly. I think a mobile app would be great, but curious what folks think would be better, a mobile app or a mobile website. We...

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Advice
Where would one look for potential mobile app programmers?
QUESTION | BY John BaRoss | 22 ANSWERS | LAST ACTIVITY ON 03/30/20

Interested in getting programming support to build a mobile app (with an idea that has achieved proof-of-concept).

Advice
Which press release distribution service would you recommend for a startup?
QUESTION | BY Jackson Powell | 10 ANSWERS | LAST ACTIVITY ON 03/30/20

I'm working with a startup in the online greeting card industry targeting women aged 25-50 in North America. We're trying to drive traffic to the website www.iGreets.co using a press release about...

Advice
How much does app development cost?
QUESTION | BY Robert McGee | 19 ANSWERS | LAST ACTIVITY ON 03/30/20

Hi everyone! Is there a difference between Android and iOS app development?

Article
How to Find a Gap in the Marketplace
BY Skye Schooley

Learn how to use a trending business model from another industry to create a business that satisfies your own needs as a consumer.

Advice
Any recommendations for inexpensive conference calling and screen-sharing?
QUESTION | BY Jake Savin | 49 ANSWERS | LAST ACTIVITY ON 03/30/20

I've used UberConference, Google+ Hangouts, and Join.me, and all have their issues. UberConference's web UI is not good, it lacks flexibility for scheduling, and often has call quality issues....

Advice
What SEO recommendations do you have to improve traffic to my website?
QUESTION | BY Susana Huang | 14 ANSWERS | LAST ACTIVITY ON 03/30/20

My website is 2 years old, DA19, 300 backlinks, and 100 keywords have traffic. What are your SEO recommendations for my website to get more traffic from Google?

Advice
How important is having a mobile app for your small business?
QUESTION | BY Brandy Anderson | 31 ANSWERS | LAST ACTIVITY ON 03/29/20

If you have a mobile app for your small business, how has it helped your customers or your company? And if you don't have a mobile app for your business, do you have plans to build one? Why or why...

Article
How to Pivot Without Falling Out With Your Investors
BY Howard Goldstein

It is important to make sure those providing you with funding are onboard when big changes are made.

Advice
My Memeo Instant Backup won't work on Windows 10?
QUESTION | BY BILL SHUMWAY | 9 ANSWERS | LAST ACTIVITY ON 03/29/20

My new Lenovo computer yoga 12 has the Windows 10 system. I cannot get it to back up. Has anyone had this issue? Do you know why the system back up with Windows 10 won't work?

Article
How to Improve Your Shopping Cart Abandonment Rate
BY Syed Balkhi

Figuring out the best way to get online shoppers to follow through with their purchases is a critical task.

Advice
How do I get genuine campaigns for a call center?
QUESTION | BY Amar Mehra | 16 ANSWERS | LAST ACTIVITY ON 03/29/20

We have been in the contact center industry for the past few years and are now working on inbound and outbound campaigns (technical support). We are looking for more campaigns to ramp up our...

Advice
How do I determine good content from bad content on the web?
QUESTION | BY Abby Santos | 50 ANSWERS | LAST ACTIVITY ON 03/29/20

There is so much content out there on the web, how can I determine which resources are good versus which resources are bad? How much trust should I place in the content I pull from the web? Thank you...