Technology
It's impossible to a run a modern business without technology services. Our technology hub will guide you toward the software and tools necessary not just for everyday operations but also cost efficiency and long-term growth. Get recommendations for cutting-edge platforms, learn about the rise of AI-powered tech and find out what solutions can help you take your business to the next level.
Latest Small Business Technology Tips, Trends and Advice
Review
M-Files Review and Pricing
By Sean Peek | July 18, 2025
M-Files offers intuitive document management with metadata search, OCR, workflow automation, and M-Files Aino AI. Pricing ranges $39-$59 per user monthly.
Review
CareCloud EHR Software Review and Pricing
By Leah Zitter | July 15, 2025
CareCloud offers cloud-based EHR with intuitive charting, Breeze patient portal, cirrusAI automation, and CareCloud Central practice management integration.
Review
Twilio Flex Review and Pricing
By Mark Fairlie | June 26, 2025
Twilio Flex is a programmable cloud contact center at $1/hour per active user or $150/month per named user. Requires developers but offers deep customization.
Review
Salesforce Agentforce Service (formerly Service Cloud) Review and Pricing
By Mark Fairlie | June 26, 2025
Salesforce Agentforce Service (formerly Service Cloud) helps businesses deliver better customer service with AI-powered case management, omnichannel support and deep CRM integration. Add Agentforce...
Review
Five9 Review and Pricing
By Mark Fairlie | June 26, 2025
Five9 combines AI-powered automation, omnichannel communications and enterprise-grade security to help highly regulated businesses deliver better customer service. See pricing, features, pros, cons...
Review
ADT Small Business Security Review
By Jeremy Bender | April 10, 2025
ADT Business Security is our pick for the best business security system.
Review
Nextiva Review and Pricing
By Jessica Elliott | March 11, 2025
Nextiva stands out for customer support, offering 24/7 phone assistance, multichannel tools and strong call routing. See our full review of features, pricing and limitations.
Article
12 Ways to Maximize Your Productivity With Slack
By Mark Fairlie | January 31, 2025
Boost productivity with Slack by using reminders, keyboard shortcuts, custom notifications, and channels to reduce meetings and improve team communication.
Article
Ping Author Andrew Brodsky on Digital Communication Manners in 2025 (Full Q&A)
By Taylor Friedman | January 23, 2025
The University of Texas at Austin management professor shares his “Secrets of Successful Virtual Communication.”
Article
RingCentral vs. 8×8: How Do They Compare?
By Nicole Fallon | September 27, 2024
RingCentral and 8x8 are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.
Article
Advice for Choosing a Small Business Document Management System
By Skye Schooley | August 13, 2024
A document management system can enhance security, streamline workflows and increase productivity. Learn how to choose the best DMS for your business.
Article
Cybercrime to Reach $23 Trillion By 2027: What Can We Do?
By Mark Fairlie | August 01, 2024
Cybercriminals won't ignore you because your business is small. Learn 20 ways to protect a company from a damaging data breach and how to respond to one.
Article
Fact or Fiction: Common Downfalls of Data Visualizations
By Sanket Shah | May 02, 2024
Visuals can tell a story and explain complex ideas, but they must be used effectively. Learn the five biggest downfalls of data visualization.
Article
Dumb Phones Are Cool Again — But Can You Run a Business With One? (Full Q&A)
By Dan Ketchum | October 03, 2023
An interview with Will Stults of dumbwireless.
Review
DocuWare Review and Pricing
By Sean Peek | September 13, 2023
This review of DocuWare explains why the document management product is ideal for small and midsize businesses seeking a flexible workflow automation system.
Review
Verizon High-Speed Business Internet Review and Pricing
By Jeff Hale | September 13, 2023
Verizon Business Internet offers flexible 5G, LTE, fiber and dedicated internet services. Learn about its features, pricing, support and why we chose it as the best business internet service for...