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Latest: Advice, Tips and Resources

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Review
QuickBooks Online Review and Pricing
By Mike Berner | June 27, 2025

QuickBooks Online is an excellent small business accounting package. Learn about QuickBooks Online's features, like automation, security and integrations.

Article
QuickBooks Desktop vs. Online: Which Should You Use?
By Mark Fairlie | June 27, 2025

Should you use the desktop application or web browser version of QuickBooks? Here are some important updates about this software program.

Article
What is business.com+? Everything You Need to Know About Our Exclusive Membership Program
By Shari Weiss | June 26, 2025

The business.com+ membership program takes the pain out of choosing new business services by providing dedicated advisors and unbeatable deals. Learn more.

Article
Features of Call Center Systems
By Mark Fairlie | June 26, 2025

Call center systems can improve customer service and sales calls. Learn their features and capabilities and how your business can incorporate call centers.

Meeting in a conference room
Article
Flat Organization Structure: Why Do They Matter?
By Skye Schooley | June 26, 2025

Flat organizations reduce management layers to boost communication, agility and morale, but they may struggle with role clarity and career advancement.

Diverse office space
Article
Diversity, Equity and Inclusion in the United States: An Examination of 680 DEI Statements in 2022
By Ryan McGonagill | June 26, 2025

DEI study reveals only 16% of top US companies disclose diversity data; women and people of color remain underrepresented in senior roles and certain industries.

Article
Business Scams 101: Common Schemes and How to Avoid Them
By Chad Brooks | June 26, 2025

Scams like phishing and business identity theft are rising fast, with businesses losing billions. Protect your company by training staff and securing data.

Review
Wix Review
By Elizabeth Crumbly | June 26, 2025

Wix's POS excels in scheduling, integrates with top payment processors, but has high AmEx fees and $15 chargeback fees. It's only available in the US and Canada.

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Review
Twilio Flex Review and Pricing
By Mark Fairlie | June 26, 2025

Twilio Flex is costly but ideal for businesses needing custom omnichannel communication solutions. Developers will love its customizability and robust API support.

Review
Time Doctor Review and Pricing
By Skye Schooley | June 26, 2025

Time Doctor boosts productivity by 22% with features like task tracking, distraction alerts, and screen recording but lacks phone support and GPS tracking.

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Review
Salesforce Service Cloud Review and Pricing
By Mark Fairlie | June 26, 2025

Salesforce Service Cloud excels as top call center software by enhancing agent productivity and customer satisfaction with robust CRM integration and AI support.

RingCentral logo
Review
RingCentral Omnichannel CX Review and Pricing
By Mark Fairlie | June 26, 2025

RingCentral RingCX is top call center software for inbound teams, offering excellent analytics, training, and omnichannel routing, but AI features cost extra.

Review
Plooto Review
By Mike Berner | June 26, 2025

Plooto excels in payment automation with a 150,000-vendor network, but lacks full accounting features, a mobile app, and has limited integrations.

Five9 company logo
Review
Five9 Review and Pricing
By Mark Fairlie | June 26, 2025

Five9 is the top call center solution for regulated industries, offering unmatched compliance and security. It's costly, lacks a free trial, and CRM integration costs extra.

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Review
DocuPhase Review and Pricing
By Sean Peek | June 26, 2025

DocuPhase excels in productivity with features like OCR, automatic file routing, and integrations, but lacks transparent pricing and can have a steep learning curve.

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Review
BusinessLoans.com Review
By Mike Berner | June 26, 2025

BusinessLoans.com is a marketplace, not a lender, offering loans from $10K to $3M. Rates start at 9%, but funding can be slower than competitors.

Article
Business Accommodations for Employees with Hearing Impairments, Vision Impairments, Or Other Disabilities
By Chad Brooks | June 26, 2025

Businesses with 15+ employees must provide accommodations under the ADA. Simple, often free changes improve morale and diversity, benefiting all employees.

Best Pick
The Best HR Software for Restaurants
By Skye Schooley | June 26, 2025

Top HR software for restaurants: Gusto excels in payroll, TriNet is ideal for new eateries, BambooHR shines in onboarding, Paycor offers great analytics, Rippling is user-friendly.

person at a job interview
Article
Job-seekers With Nonbinary Gender Pronouns on Their Resumes Are Less Likely To Be Contacted by Employers
By Ryan McGonagill | June 26, 2025

Nonbinary job seekers face bias as resumes with they/them pronouns get less interest from employers, despite most being Equal Opportunity Employers.

Delivery driver wearing a mask
Article
Despite Increasing Demand, Amazon Drivers Say They’re Happier Than Other Gig Workers
By Chad Brooks | June 26, 2025

Amazon drivers are the happiest among gig workers, with 76% satisfied with pay and 59% with workload, while Grubhub drivers are least satisfied.

Corporate gift giving
Article
Does Corporate Gift-Giving Produce The Desired Outcome?
By Ryan McGonagill | June 26, 2025

Corporate gift-giving influences nearly half of recipients to continue vendor relationships. Gift cards are preferred, while soaps and magazines are least favored.

Article
The State of Workplace Theft in 2025
By Chad Brooks | June 26, 2025

67% of employees admit to workplace theft, with time theft being the most common. Managers are twice as likely to steal money compared to non-managers.

Two colleagues sharing a document
Article
TriNet vs. Justworks Comparison
By Skye Schooley | June 26, 2025

TriNet excels with industry-specific HR support, while Justworks offers transparent pricing and affordability, perfect for small businesses needing basic HR services.

woman being hired
Article
TriNet vs. ADP Comparison
By Skye Schooley | June 26, 2025

TriNet is best for industry-specific HR support, while ADP excels with comprehensive features and flexible add-ons, offering robust payroll and benefits.

group of friends holding their phones at a table
Article
What Are TikTok Alternatives for My Business?
By Jennifer Dublino | June 26, 2025

TikTok was banned in the U.S. in late 2024, leaving Instagram Reels, YouTube Shorts, and Triller as top alternatives for short-form video content.

Two colleagues sitting at a desk together
Article
Rippling vs. Gusto Comparison
By Skye Schooley | June 26, 2025

Rippling excels in HR automation and IT integration for SMBs, while Gusto shines with comprehensive payroll features for small businesses under 50 employees.

Article
What Is Domain Registration and How to Do It?
By Miranda Fraraccio | June 26, 2025

Domain registration doesn’t have to be expensive. Learn how to register your domain step by step and explore tips to ensure your domain name stays yours.

Article
SMS Marketing vs. Mobile Marketing: Where, When and How to Use Them
By Jennifer Dublino | June 25, 2025

SMS marketing is text message marketing and mobile marketing refers to a multichannel digital marketing strategy. Learn how to use both marketing methods.

Article
How Influencer Marketing Fraud Scams Businesses
By Julie Thompson | June 25, 2025

Influencer marketing can benefit your business, but before hiring someone, make sure you do your homework and research their true influence.