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Latest: Advice, Tips and Resources

Article
5 Steps to Engaging Your Audience on Social Media
By Rachelle Gordon | April 01, 2024

Social media followers are key to growing your brand reputation. Learn how to engage your social media audience with strategic content and other practices.

Article
5 Ideas to Boost Your Loyalty Program’s Success
By Mark Fairlie | April 01, 2024

Want to boost customer loyalty and retention for your business? Learn rewards program tactics to help you build a loyal customer base and drive more sales.

Murray Bartlett in The White Lotus
Article
White Lotus Teaches Managers How Not to Deal With Problem Customers
By Dan Ketchum | April 01, 2024

A White Lotus guide to customer service

Article
What Should You Do When a Client Ignores You?
By Lauren Kubiak | April 01, 2024

Is your client dodging your emails and calls? It might be time to move forward. Here's how to handle the situation.

Article
Marketing vs. Mobile Marketing: Where, When and How to Use Them
By Jennifer Dublino | April 01, 2024

SMS marketing is text message marketing and mobile marketing refers to a multichannel digital marketing strategy. Learn how to use both marketing methods.

hands using a smartphone
Article
Text Message Laws Every Business Needs to Follow
By Danielle Fallon-O’Leary | April 01, 2024

Learn the laws governing text message marketing to avoid significant fines and legal issues in your SMS marketing campaigns.

Article
How to Accept Mobile Payments via SMS
By Jennifer Dublino | April 01, 2024

Accepting customer payments by SMS text can be quick and secure. Learn how to start accepting SMS payments and why this feature can improve your business.

hands using a smartphone
Article
MMS vs. SMS: Which Is Best for Text Message Marketing?
By Mark Fairlie | April 01, 2024

SMS and MMS are two different ways to send text messages. Learn how to choose the right one for your small business’s marketing campaign.

Clover logo
Review
Clover Credit Card Processing Review and Pricing
By Mike Berner | April 01, 2024

Clover provides POS software and hardware along with credit card processing services. Learn why Clover is our choice for the best POS credit card processor.

Article
How to Identify a True Leader
By Sean Peek | April 01, 2024

Follow these tips and tricks to make sure your next hire has the leadership skills you need on the team.

Article
Crystal Knows All: You’re Being Profiled
By Mark Fairlie | April 01, 2024

Crystal claims it can give you accurate personality insights on customers, prospects, candidates and co-workers to help you sell more and manage better.

Creative team in a meeting
Article
6 Things You Should Know About Competition in the Workplace
By Jennifer Dublino | April 01, 2024

When does friendly competition between co-workers turn toxic? Follow these strategies to manage your team's competitiveness and drive healthy motivation.

Article
Why It’s Important New Hires Fit a Company’s Culture
By Andrew Martins | April 01, 2024

Business owners who want a cohesive workplace must ensure new hires fit the company culture. Learn why a cultural fit is vital and how to qualify people.

businesswoman talking on a phone
Article
What Is VoIP?
By Mark Fairlie | April 01, 2024

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Trinet logo
Review
TriNet HR Software Review and Pricing
By Skye Schooley | March 29, 2024

TriNet is a digital human resources (HR) solution for small and midsize businesses, and its features make it especially useful for startups.

Review
Paycor Review and Pricing
By Skye Schooley | March 29, 2024

Paycor is the ideal HR software to view workforce analytics in addition to managing traditional HR processes. See a full breakdown of pricing.

Review
Bambee HR Software Review and Pricing
By Skye Schooley | March 29, 2024

As an HRO solution with payroll software, Bambee is a great resource for tackling risk mitigation and other HR matters. See a detailed pricing breakdown.

Review
BambooHR Review and Pricing
By Skye Schooley | March 29, 2024

BambooHR software facilitates effective employee recruitment, hiring and onboarding. Learn about BambooHR's applicant-tracking system and other features.

closeup of a hand on the receiver of an office phone
Article
What Are Multiline Phone Systems?
By Mark Fairlie | March 28, 2024

Learn how to improve communications and optimize your entire business with a phone system capable of handling multiple calls simultaneously.

Article
What Happens If You Can’t Repay Your SBA Loan?
By Donna Fuscaldo | March 28, 2024

Learn what happens when you can't pay back your small business loan from the SBA.

Article
How to Get Your Business Loan Application Approved
By Donna Fuscaldo | March 26, 2024

These steps will help you get your business loan application approved and secure the funding your business needs.

Delivery driver wearing a mask
Article
How to Reduce Idle Time for Your Fleet
By Mark Fairlie | March 26, 2024

Learn how GPS tracking tools can measure vehicles' idle time effectively to increase your company's productivity and profitability.

Article
The SBSS Score Explained: What It Is and Why It Matters When Applying for a Loan
By Jamie Johnson | March 25, 2024

Your SBSS score matters when you're applying for a small business loan. Here's what you need to know.

Article
Beyond the Clock: The Benefits of Highly Motivated Employees
By Skye Schooley | March 25, 2024

Learn the links between highly motivated employees and high employee engagement – and how both can benefit your business.

Article
Everything You Need to Know About the Statement of Shareholder Equity
By Donna Fuscaldo | March 25, 2024

A statement of shareholder equity can tell you if your business is doing well or if it's time to fine-tune some of your activities.

Article
There’s a Fee for That: Pros and Cons of Surcharging Credit Cards
By Jennifer Dublino | March 25, 2024

Should you start surcharging to mitigate credit card processing fees? Learn the pros and cons of surcharging, as well as some alternatives.

Article
How to Build Brand Advocacy in 6 Simple Steps
By Jennifer Dublino | March 25, 2024

Brand advocacy is when customers are so happy with your brand that they promote it. Learn how to encourage organic advocacy and find brand ambassadors.

Article
How Telematics Can Improve Worksite Productivity
By Mark Fairlie | March 25, 2024

See how telematic systems help you keep track of your fleet and machinery, allowing you to plan a safer, more efficient worksite.

open plan workspace
Article
What is a Holacracy? The Holacratic Workplace
By Genia Stevens | March 22, 2024

In a holacratic workplace, there's no traditional leadership hierarchy; team members assume multiple roles. Learn if holacracy is right for your business.

Article
What SMBs Need to Know About Electronic Logging Devices
By Sean Peek | March 21, 2024

If you operate a small fleet for your business, you may be required to abide by FMCSA regulations for electronic logging devices (ELDs).