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Latest: Advice, Tips and Resources

Article
Ways to Prepare for a Gen Z Workplace
By Jennifer Dublino | November 06, 2023

Generation Z is flooding the workplace. Here is how you can prepare to meet the needs of this demographic and their unique perspective.

Article
Postcards vs. Letters: Which Is the Better Direct Mail Marketing Strategy?
By Kent Moon | November 06, 2023

Direct mail marketing can generate leads and diversify your marketing strategy. Learn the benefits of postcards and letters in direct mail marketing.

Article
Popular Management Theories Decoded
By Bennett Conlin | November 06, 2023

What's the logic behind popular management theories? Discover the pros and cons of these theories in our detailed guide.

Article
Pets in the Workplace: Is It a Good or Bad Idea?
By Skye Schooley | November 06, 2023

Some companies allow dogs, cats, birds and even reptiles in the office, but not all businesses can. Weigh the pros and cons of a pet-friendly office.

Article
Background Checks: Can You DIY?
By Skye Schooley | November 06, 2023

Employers may run background checks on candidates. If you're wondering what a background check can reveal about you, run a personal background check.

Article
What Does It Take to Be a Good People Manager?
By Skye Schooley | November 06, 2023

People skills are one of the most important factors in defining a good manager. Learn how to develop your people management skills.

Article
PayPal Credit Card Processing: How to Accept Card Payments With PayPal
By Adam Uzialko | November 06, 2023

PayPal has affordable payment processing services and no long-term contracts. Learn how your company can accept credit and debit card payments with PayPal.

Article
Credit Card Payment Processing Rules and Laws You Need to Know About
By Jennifer Dublino | November 06, 2023

Credit cards are a common way to make purchases, but businesses must abide by certain rules and regulations, including the PCI Data Security Standard.

Article
The Pros and Cons of Outsourced Customer Service
By Marisa Sanfilippo | November 06, 2023

If you're too busy to handle customer service, you may consider outsourcing. Before outsourcing customer service to a call center, learn the pros and cons.

Article
11 Ways to Help Protect Your Company (and Customers) When Taking Payments Online
By Jennifer Dublino | November 06, 2023

Data breaches can cost a business time and money and destroy its reputation. Learn how to protect your customers and brand when accepting online payments.

Article
Why Small Businesses Need Online Payment Apps
By Donna Fuscaldo | November 06, 2023

More and more customers prefer to purchase items using online payment apps. Here are the pros and cons of your business offering this method.

online customer
Article
One-Click Purchasing: How Click to Buy Is Revolutionizing E-Commerce
By Danielle Fallon-O’Leary | November 06, 2023

One-click purchasing allows customers to enter and save contact, shipping and payment information, making buying much easier and cart abandonment less likely.

Article
How to Offer Employee Benefits
By Skye Schooley | November 06, 2023

If you need help with your benefits management process, follow these five steps to get your employee benefits plan up and running.

Article
What Should You Do When a Client Ignores You?
By Lauren Kubiak | November 06, 2023

Is your client dodging your emails and calls? It might be time to move forward. Here's how to handle the situation.

Article
How to Calculate Night Shift Differential Pay
By Max Freedman | November 06, 2023

Night shift differential pay applies to employees who don't typically work night shifts. Learn how to calculate and apply night shift differential pay.

Article
The 5 Most Important KPIs for Warehouses
By Danielle Fallon-O’Leary | November 06, 2023

Measuring the right metrics can help your business make informed decisions and maximize efficiency within its warehouse operations.

Article
Generation Z and the Future of Print Marketing
By Jamie Johnson | November 06, 2023

Gen Z is the newest generation of consumers, with an estimated $300B in buying power. Learn why print marketing may be an effective way to reach Gen Z.

Article
What Is a Workers’ Comp Ghost Insurance Policy?
By Nicole Urbanowicz | November 03, 2023

Learn what a workers' comp ghost insurance policy is and how it can help your small business, if you meet the requirements.

Article
What Is Disciplinary Action?
By Sean Peek | November 03, 2023

Disciplinary action is a corrective measure in response to an employee's misconduct or poor performance. Learn how to create a disciplinary action policy.

Article
How to Build a Microsoft Document Management System
By Mark Fairlie | November 03, 2023

Discover how to build a customized Microsoft document management system for your business with the workflows, security and integrations you want.

Article
Medical Billing Process Step by Step
By Max Freedman | November 03, 2023

The medical billing process can be complicated. Follow this step-by-step process to ensure you do it correctly.

Article
4 Marketing Hacks to Help You Attract the Right Investors
By Jennifer Dublino | November 03, 2023

Marketing strategy is a crucial aspect of landing investors. Use your marketing skills to identify, message and pitch potential business investors.

Article
Management Theory of Robert Waterman
By Sean Peek | November 03, 2023

Thomas Peters and Robert Waterman's theory observations developed foundational points for successful organizations.

Article
Management Theory of Michael Porter
By Danielle Fallon-O’Leary | November 03, 2023

Michael Porter’s theory can help you build a more competitive management strategy for your business. Here is what you need to know.

Article
Management Theory of Frederick Herzberg
By Danielle Fallon-O’Leary | November 03, 2023

Learn how businesses can use Herzberg's motivation theory, also known as the two-factor theory, to better manage their employees.

Article
The 7 Most Effective Ways to Manage Your Online Reputation
By Jennifer Dublino | November 03, 2023

Managing your brand's online reputation is crucial. Learn to connect with your audience and make a good impression on people searching your brand online.

Article
Make More Sales With More E-commerce Payment Options
By Danielle Fallon-O’Leary | November 03, 2023

Completing a payment should be the easiest part of your customer's journey. Try to make it as fast and straightforward as possible for them.

Computer technician on a computer
Article
How Machine Learning Is Boosting Business Growth
By Mark Fairlie | November 03, 2023

Find out how machine learning is transforming business productivity and profitability.

Article
5 Ways Machine Learning Is Leading to Smarter Manufacturing
By Nacho De Marco | November 03, 2023

Artificial intelligence and machine learning are affecting manufacturing dramatically. Learn five ways machine learning is transforming manufacturing.

Article
Looking for Business Insurance? 10 Questions to Ask a Prospective Broker
By Kimberlee Leonard | November 03, 2023

Business insurance is critical – and complex. Learn how to vet a reputable broker who can help you decide which risks to insure against and for how much.