Epos Now Review and Pricing

Why We Chose Epos Now for Integrations

When we tested Epos Now, we found it to be one of the most versatile POS systems available. It supports integrations with over 100 third-party applications — more than many competitors — helping businesses connect their POS with the sales, accounting and customer management tools they already rely on. This makes it easier to keep systems aligned and information consistent.

We also like that Epos Now lets you choose your own payment processor. Unlike many POS providers, it gives you the freedom to work with third-party processors instead of requiring its built-in system. This provides more control over processing fees and how payments are handled.

Another plus is hardware compatibility. You can purchase a full bundle from the company or continue using supported devices you already own.

Ease of Use

Epos Now offers flexible POS systems for both retail and hospitality businesses. Whether you run a clothing store, convenience store, restaurant or café, the software includes features tailored to your industry, which makes setup and daily use straightforward.

We found the system easy to learn. While there may be a small learning curve depending on the integrations you choose, the interface is more intuitive than many competing platforms. It’s a good option for businesses that want to get started quickly or train new staff with minimal downtime. User permissions and customization options also let you create a more efficient setup for your team.

Epos Now Features

Here’s a look at the POS features that make this solution ideal for companies prioritizing integrations and traditional POS functionality.

Third-Party Integrations

Epos Now stands out for its integration capabilities. With support for more than 100 third-party applications — far more than many competitors — it makes it simple to connect your POS with the tools you already rely on.

Popular integrations include many of the best accounting software platforms like QuickBooks Online, Xero and Sage 50. Other widely used options include Mailchimp, Shopify, WooCommerce, BigCommerce, Workforce.com, Uber Eats and DoorDash.

These integrations go beyond convenience and often solve industry-specific challenges:

• Retail: Tools like Shopify, WooCommerce and BigCommerce support omnichannel selling, while Mailchimp connects in-store sales to marketing campaigns.
• Hospitality: Delivery and ordering apps such as Uber Eats and DoorDash integrate directly with Epos Now, and built-in tools like Order and Pay or Bill Pay help restaurants and cafés speed up service and table turnover.
• Professional services and general business: Accounting connections with QuickBooks, Xero and Sage 50 cut down on manual data entry. Businesses can also sync Epos Now with some of the best CRM software, like Salesforce, or productivity apps like Google Sheets.
• Compliance and finance: Integrations such as DAVO Sales Tax automate daily tax collection and filing, helping businesses stay compliant without extra effort.
• Customer engagement: Loyalty apps like Loyalzoo give businesses simple ways to encourage repeat business and track customer preferences.

Businesses can also build custom workflows using APIs or connect to thousands of additional apps through Zapier, giving them the flexibility to expand POS functionality as they grow.

Third-Party Payment Processing

Many POS providers require you to use their in-house payment systems, but we like that Epos Now gives you the flexibility to choose your own processor. The platform works with some of the best credit card processors, including EVO Payments and International Bancard, so you can choose the option that best fits your business and negotiate your own rates.

We like this flexibility because it gives customers more convenience, broader payment options and a smoother transaction experience. When you’re locked into a single processor, those advantages are often limited. With support for top credit card processors, Epos Now lets you prioritize what matters most for your payment processing needs, whether that’s lower fees, faster deposits or broader payment acceptance.

Reporting and Analytics

When we tested Epos Now, we liked that the dashboard provides a real-time sales overview and lets you generate essential POS reports on demand. You can customize them to highlight the information that matters most, such as top-selling products, employees with the highest sales, or customers who spend the most.

You can view transactions by day, hour, week or month and identify the products and brands with the best profit margins. Reports can also be exported into your accounting software, giving you a clearer picture of your business’s financial health.

Customer Management and Loyalty Programs

Epos Now includes a built-in customer management system comparable to other POS platforms we reviewed. It lets you create detailed customer profiles, track purchase history and add loyalty points directly to accounts. This makes it easy to personalize offers, reward repeat visits and encourage steady revenue growth. With marketing integrations like Mailchimp, you can also link customer data to email campaigns to help attract more customers to your restaurant or retail store.

When testing the software, we liked that you can add a points system to customer profiles. As people earn points over time, they can redeem them for products or services, offering a fresh take on customer rewards programs.

Epos Now also supports additional loyalty integrations that expand functionality without requiring a costly setup. Plus, you can send and manage invoices directly through the software.

Inventory Management

Epos Now’s inventory tools are on par with the industry standard. The software lets you track stock levels, automate reordering and receive low-stock alerts across multiple locations. Managing everything from a single cloud-based dashboard makes it easy to prevent shortages of best-selling items, regardless of the number of stores or restaurants you operate.

For food and beverage businesses, Epos Now provides inventory features on par with many of the best restaurant POS systems, including real-time floor plan management, time-at-table tracking and integrations with leading restaurant management apps.

Epos Now also connects with platforms that enhance inventory workflows. WooCommerce (via Slynk) syncs online and in-store sales automatically, and Apicbase provides ingredient-level inventory and menu profitability reports for restaurants. Additionally, Zapier links Epos Now with tools like Zoho Inventory for more advanced stock control.

Epos Now Pricing

Epos Now offers tailored POS systems across a wide range of industries, from restaurants, cafés and pubs to retail shops, grocery stores, nail salons and even car washes. For this reason, figuring out your business’s POS charges and fees will require a custom quote. 

The company does highlight the following options: 

• Complete Solution bundle: Epos Now advertises a Complete Solution bundle “from $349 upfront,” typically including a countertop POS terminal, card reader, cash drawer, POS software and onboarding. 
• Software only: For businesses that only need software, there’s a plan listed at $39 per month or $449 upfront (12‑month term).

Other pricing considerations to keep in mind include: 

• Payment processing fees: If you use Epos Now Payments, the rate is 2.6 percent plus 10 cents per transaction, with custom pricing available for larger businesses. The service supports major credit and debit cards and mobile wallets. Alternatively, you can integrate a third-party processor, but fees vary.
• Hardware costs: Hardware can be purchased individually or bundled. A typical countertop POS package (terminal, cash drawer, printer) is usually priced around $1,099, although promotions may drop this to around $299. Bundles sometimes include onboarding, training or support, so it’s important to clarify what’s included when requesting a quote.

This mix of promotions and tailored quotes makes Epos Now flexible, but the lack of upfront transparency may frustrate businesses seeking an easy comparison. 

Implementation and Onboarding

The Epos Now implementation process is relatively quick once you decide on the right combination of software and hardware for your business’s needs. 

Setup begins with configuring the POS software. For example, restaurant owners can add menu items to their inventory list and design a digital floor plan that matches their physical layout. Next, you’ll connect your Epos Now or third-party POS hardware, and then integrate the apps you need and customize the system to your preferences.

Because the POS software includes role-based user management, setup also involves assigning permissions by job role. A cashier, for instance, can be restricted to the till, while managers can access reporting and scheduling. Each employee signs in with a unique PIN or swipe card, and the system logs their activity. Epos Now also includes a built-in time clock and staff scheduling tools.

From our experience, training employees on the software is straightforward. We also like that Epos Now provides personalized onboarding and product training, so businesses can get support when they need it.

Customer Support

Epos Now sells a premium support plan for $79 per month, which includes 24/7 phone and chat support — a service some competitors provide at no extra cost. Without the plan, support is more limited: you can use live chat between 9 a.m. and 6 p.m., call the main number (which includes an AI assistant), or turn to the company’s online resources. Although Epos Now is based in the U.K., we confirmed with a representative that international support is available regardless of your location.

Beyond direct help, Epos Now provides a separate support site with extensive self-service resources, including:

• Email support
• Support tickets
• Written guides
• YouTube videos
• Community forums

We also like that Epos Now includes free onboarding support, which helps businesses set up their POS system and train staff. Some competitors charge extra for this service, so it’s a valuable inclusion.

Limitations

Despite its strengths, Epos Now has a few drawbacks worth noting:

• Required support plan with discounted bundles: If you purchase a discounted POS package, Epos Now requires you to also subscribe to its $79 monthly support plan. While the plan includes 24/7 phone and chat support, it’s an added cost that some competitors include for free. Food and beverage businesses may prefer a restaurant POS like TouchBistro. As our TouchBistro review notes, this system bundles extensive support into its standard plans.
• Long-term contracts: Epos Now typically offers one- to five-year contracts. Although annual commitments are common in the POS market, they’re not ideal for businesses that want flexibility. By comparison, as we explain in our Toast review, this POS platform requires two-year agreements but delivers more restaurant-specific tools. Additionally, as we cover in our Square review, Square offers true month-to-month plans that are easier to exit.
• Lack of transparent pricing: You’ll need to contact Epos Now to get pricing information via a custom quote. While this approach ensures you’ll get exactly what you need, it makes cost comparisons harder for buyers. If you value transparent pricing upfront, check out our detailed Clover review and our review of Lightspeed.

Methodology

We researched and analyzed dozens of POS systems to identify the top solutions on the market, with a focus on platforms that help businesses grow. In our evaluation, we looked at:

• Pricing
• Contracts 
• Hardware
• Platform compatibility
• Software features
• Payment processing
• Reports
• Integrations
• Usability

We reviewed product demos and tested the software ourselves to get hands-on experience. When evaluating the best POS system for businesses prioritizing integrations, we paid particular attention to each platform’s support for integrations, third-party apps and API access. Our goal was to find a solution that makes it easy for businesses to extend the value of their POS system and connect seamlessly with the other tools they rely on.

Bottom Line

We recommend Epos Now for …

• Businesses that want robust integration options.
• Companies that need a scalable, customizable POS system.
• Organizations that prefer to choose their own payment processor.

We don’t recommend Epos Now for …

• Businesses that expect extensive customer support at no extra cost.
• Companies that need the flexibility of month-to-month contracts.
• Businesses that want clear, upfront pricing.

Jamie Johnson contributed to this review.