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Cultural intelligence, communication training and empathy help global teams overcome conflict and foster stronger cross-cultural collaboration.

Customers have high expectations for responsiveness, personalization, and support across multiple communications channels like phone, email, chat and text.

Employers often ask for job references before making a hiring decision. Here are tips on choosing the right people so you get that position.

Legal support services aid small businesses with keeping their assets protected. Here is how to find qualified law support services for your company.

Measuring your marketing ROI will give you an idea of what’s working best so you can refocus marketing dollars and stop ineffective programs.

Licenses and subscriptions are popular pricing models. Learn how licenses and subscriptions work and how to choose a pricing strategy for your business.

To make sure you’re only bringing in the best candidates for job interviews, screen resumes to filter out red flags and identify the most promising applicants.

The hiring process takes an average of 44 days. But the longer it drags on, the more likely it becomes that candidates look elsewhere — efficiency is critical.

Small businesses have to compete with big businesses when recruiting employees. They can come out on top by being responsive, flexible and personalized.

Strong customer service can double as a marketing strategy for your business. Learn how to blend these aspects of your company seamlessly.

Learn more about why it's beneficial for employers to promote from within the company

Learn about interview types, formats and styles to build an effective hiring process for your small business and boost quality of hire with confidence.

Toast, Lightspeed, and TouchBistro provide restaurant POS systems with order management, inventory tracking and customer loyalty programs.

QuickBooks, Xero and FreshBooks top the list for small business accounting, offering user-friendly interfaces, automation and scalability.

Hubstaff, Buddy Punch and When I Work offer time tracking solutions with scheduling, GPS tracking and integration with payroll systems.

Top accounting software for ecommerce like Xero and QuickBooks Online provide tools for inventory tracking, sales tax management and financial reporting.

Learn five ways to improve your bottom line and create a more sustainable business environment by using practices such as cloud-based computing.

Learn the importance of mobile-friendly websites and how to make sure your site functions well on mobile devices.

Performance expert Bill Eckstrom believes that when you aren't growing, you're stuck in a cycle that eventually leads to stagnation.

Upfront deposits show customers you're providing something of value. Learn when to require a deposit and six tips for collecting upfront payments.

Learn how the relationship between revenue and income affects your business and its value.

HR software can simplify your human resource responsibilities. Learn what the best HR software options can do for your small business.

Not everyone will need your products or services. Learn how to pinpoint your target audience to properly identify and market to your ideal customers.

Top GPS fleet tracking services include Verizon Connect, Samsara, and Motive—offering real-time tracking, ELD compliance and route optimization tools.

Small and midsize businesses can benefit from migrating to the cloud. Learn cloud service types and the pros and cons of moving operations to the cloud.

Winning awards has numerous business benefits, including increased income and employee morale. Learn how to win awards for your business.

Small business owners need vacations to help them achieve a healthy work-life balance. Here's how to keep your business running smoothly while you're away.

Learn how to conduct a phone screen interview and what phone interview questions to ask a candidate.

Want to become a more inspirational leader? Here is what you need to do.

Although removing a majority shareholder can be difficult, it is possible. Here are the steps to make the process a smooth one.